Bed Bath & Beyond

The store itself is well stocked and clean. We were asked several times on the floor if we needed help. But when we went to check out there were 5 girls behind the counter chatting while one was checking people out even though there was a line.

I earned a rewards card where I am only allowed to use at certain stores. Today I wanted to purchase gift cards. The amount was more than what was on the card so the manager Tanisha offered to call the merchant. After waiting 20 plus min. She decided not only could I not purchase my gift cards, I couldn’t use my reward card at all. I can’t believe they have the authority to override programs set up to reward their customers. I also can’t believe how she decided to treat me like criminal. I will be writing to their corporate office to let them know that the program they have set up with GM is a total waste of time because of the untrained staff they have at the Henderson, NV store. The merchant she spoke to the second time even told her to call the number on the back. Tanisha’s ignorance is something I’ve never experienced before and I hope if you encounter her, she will have received the training she needs to be more helpful.

This Bed, bath, and beyond location is the best!!! There’s a vast and really cool selection of everything you need for your home! I love always checking out what’s new to look at!!! This store never disappoints! Lastly, the staff here is all smiles!!! Shout out to Doug who is the nicest customer service rep ever!

Bed Bath & Beyond is a great place to stop if you need something for the home.
This location is in the middle of everything in the Stephanie/​Galleria Mall area so it’s very convenient. Parking is plentiful and there are several other stores in the same strip making it easy to hit multiple stores quickly.
The store itself is packed with merchandise. Everything you’d need from dishes to bedding to as seen on tv merchandise to home décor is available here. It’s nice to be able to grab household items at Target, but this is the spot if you want more variety of a certain item. The store is well stocked and organized making it easy to find what you need.
Pricing is typically reasonable. There are always coupons available in the mail or online that makes it an even better deal.
The only negative here is that the check out line is sometimes long. There is usually only one cashier and the line can grow quickly on a busy day.

I have been shopping at this bed bath and beyond ⁴⁄₅ years! and I came in today and purchased about $ 500 worth of merchandise and I had an email image of my 20% off coupon and the manager and clerk argued with me and would not honor my coupon the only reason I am giving them 2 stars is because the lady who helped me in the curtain department was absolutely amazing and was great to work with! the girl I was working with at the front counter who was the clerk was very kind and polite as well she was going to honor my coupon until the manager came up to argue the situation! and when the manager came up to the counter I could smell a very strong marijuana odor coming from him and he obviously looked like he was high on marijuana Kottonmouth glossy eyes the whole bit! This would have been a five-​star review had the manager not intervene I also 4 months ago purchased an electric razor for about $ 300 from this store and I went back to get a replacement head for this unit and they told me that they are no longer selling that unit or the replacement heads they are discontinued had I known they were going to discontinue the razor I would not have spent $ 300 on it

I Went to BB&B today and an amazing sales associate, Aaliyah, helped me pick out draperies for my bedroom! She provided superior customer service as she was friendly, knowledgeable and helped me with ordering items online as some items were not in stock! I can’t wait to go back so she can help me pick out draperies for the entire downstairs of my new home! Thanks Aaliyah!

Other Bed Bath and Beyond stores here in the valley did not carry a specific duvet cover (bedding) that I was looking for, but after calling around several stores, I learned this Henderson store had it among their store inventory.
Although this store is a square lap to walk around, there are dozens of little nooks and crannies to get lost in and hide that perfect product that I could not find after taking the drive all the way down here, near 95 and Sunset in Henderson.
Megan noticed my lost puppy in the dark type look and offered her assistance. She was the superstar employee of the day here. She listened well, didn’t have to ask somebody else, knew the location of the product I was looking for, asked me a few additional questions to ensure I was selecting the right product, she was very familiar with the entire bedding area and helped with proper selection.
The store was nicely lit and well stocked and very clean, similar to every Bed Bath & Beyond store. However, this review is mostly based on Megan’s professionalism and exceptional customer service. Thanks Megan!
I’ll be back!

Unbelievably, awesome experience! Needed to exchange a Shark vacuum after more than a year and didn’t have a reciept. Was expecting some sort of issue, as seems to be the case with most customer service these days, but was super pleased to find none. Manager and customer service rep were extremely nice and efficient. Even waived a fee for us that had to do with a new policy just implemented. Would come back again and again! In and out of the store with a brand new vacuum in less than 10 min. Thank you!

Bed Bath & Beyond is not a store I visit frequently when I need stuff for the home but, occasionally, they have just what I need. The customer service here is excellent. I’ve come to the store to place orders for items that are only available online, and this helps me avoid shipping costs and allows me to use more than one coupon (which is the issue with ordering online). The employees are always very helpful with this process. Returns are quick and easy and they have a great return policy.
The store layout is tight and sometimes disorganized. The prices are not always the cheapest for basic things that you can find elsewhere, but you can always use your coupons, which are easy to come by and never really expire. Don’t even bother coming here without a coupon, because you’ll most definitely be overspending!

This place seems smaller and crammed than other stores and others have also mentioned this issue. There are people always stopped in the narrow aisle ways causing backups from each section. It’s hard to find employees on the floor and when you do it takes a team effort to get your questions answered. There are some items I enjoy shopping for here so I continue to come back due to its location.

Stopped by this location on the way home last night for a little black Friday shopping. It was around 7 pm or so and I missed a lot of the madness but they were still a little busy. Even through the Madness of Black Friday, the store was very clean and still very organized. I had the pictures cut out of what I wasted and showed them to the associate. The store manager actually went to the back to grab the item that I needed.
I had a few question on another item I need and the store manager actually took his time to explain the difference of a few items that were different and which one he thought was the best. I ultimately decided to get the one I thought would work best.
It was 20% off the whole store last from 6am to 12 noon but the staff which Im sure they were directed by management were still able to give me 20% off of the few item that I bought. I thought I was special until I heard the other cashier ringing up the guy next to me getting the same 20% off.
I don’t shop there much but I definitely wanted to do some more shopping there and get more of the deep discounts. The staff was so helpful and uniformly gave out the discounts I was definitely impressed.

No coupon, no problem. Save your receipt and bring your coupon back with you the next time you shop and they will honor it and credit you back!

I purchased a Simple Human garbage pail from the store when I first moved into my house about 9 years ago. Lo and behold, last week, while in normal use, the garbage pail malfunctioned. I was unable to pull out the inner plastic lining from inside the can. I called Simple Human and explained the problem to them. They spent a long time on the phone with me trying to solve the problem. I was unable to dislodge the inner liner despite following their instructions. They asked where I bought it. I told them I got it at Bed Bath and Beyond but I had no receipt and no proof that I bought it there. No problemo they told me. I walked into the store carrying the malfunctioning can. The man working at the cash register recognized that it is a product sell. He offered a choice between my money back or a replacement trash can. I simply took the new can and walked out of the store as a happy camper. What a great policy the store has. While I had been very pleased with my purchases at Bed Bath and Beyond in the past, now I am an ardent fan of the store. Even if you pay a few pennies more, at the store stands behind products is worth the few pennies extra you may pay.

I LOVE the 20% off cupons! Last time I had one I bought a juicer, this time a fancy smancy scale. Store is clean and big, it’s a chain so they all look the same. All the sales people here are nice and helpful. So I am a fan!

BB & B is one of those stores I shop on occasion. The store itself is located next to Best Buy so it’s easy to find. There is plenty of parking and easy to access from either Sunset or Marks.
Walking in it looks like any other Bed Bath and Beyond I’ve been in. It does seem a bit smaller with everything shelved as close as possible. They definitely utilize every square inch of their store. Their merchandise was very organized and clean. We were able to find what we needed quickly.
Checking out was another story. There was a very long line with only a few cashiers. It took a while for them to call for back up in which no one every came up there to help with the line. Strange.
So this is just an ok location. But when in need, I don’t mind stopping in.

This place is ridiculous. Be careful, or else you will be mowed down in the parking lot.
The isles here are so small, and crammed with products… Somethings, I could potentially see myself, or others buying, and other things are like the terrible «as seen on TV» products that just seems too out of reach.
Pricing here is outrageous too, so don’t you dare come here with out a coupon.
Looking in their sheets section, they want a hefty $ 80 some odd dollars for sheets that feel like sandpaper.
I don’t get it,

Seeking curtains and a bed set known were to be found. Sure there were was a whole lot of other gimmicks to check out but not what we wanted. This particular location on a Sunday had all the look and feel of a local Walmart. Crazy parking lot and the inside contained crazy patrons in a shopping/​gimmick staring frenzy. Maybe the employees were as maxed out as I was but I have experienced friendlier BB&B’s in the valley.

It’s only worth it to go when they are having a sale and you have the 20% off coupon they send pretty regularly.
It’s a large place, and they have a big selection — but it’s really overpriced and you can get better quality sheets for cheaper elsewhere.
There usually seems to be only 1 cashier open and never anyone to offer assistance on the floor. So you are on your own.

As part of our welcome to Vegas junk mail I spotted a coupon from BB&B for 20% off your entire order, wow, sweet! Since we lost a few things in the move I figured it was a shopping coincidence and you should *never* ignore those, ever.
They have a great selection of housewares but when did they become so cluttered? I would hate to be in this place if there was a fire. The aisles and walkways are way to small and being the beefy guy that I am I swear I was going to break something.
While they might be cluttered but they have pretty much anything you’d need. I was in need of a blender and a cocktail shaker (I know where my priorities are). They’ve got loads to choose from, almost to many. On the spot I pulled up the Amazon app on my smartphone and started price comparing. BB&B had the better price even before the coupon. Yes I know that Amazon doesn’t charge sales tax but remember sales tax helps your state. So I ended up buying both, yeah!
BB&B also has a great return policy. The blender didn’t meet my satisfaction so I decided to exchange it for something a bit more powerful. You probably wont believe this but my kitty ate my receipt. He has a thing for small bits of paper. Anyhoo. they swiped my debit card which pulled up the transaction, yes! I was able to get a different blender and was out the door in minutes. As for the cocktail shaker, Im still putting it through its paces.

I’m not the most organized person, heck, I’m not organized at all. But. BBB makes me feel like I have the potential to be organized as I wander the vast aisles of stuff that makes organizing the home a bit simpler.
I continue to come to this BBB mostly because I am a creature of habit, but the staff here is very nice. Someone always asks me how I’m finding things and in the rare case that I can’t find something, the staff has gone out of its way to assist me.
I mostly come here for their kitchen essentials, and things that might be considered nonessentials, because they do have such an expansive selection. While the selection may not be the cheapest in town, I like the security of knowing that nine times out of ten, if I can’t find something at Target, I can find it here. And if I have the 20% off coupon, well then the drive over was worth it.
I definitely recommend signing up to receive these (I get them by snail mail, but sure e-​mail versions are offered) as they don’t expire. You can only use one at a time, but for big ticket items, 20% off can be significant!