Chateau Calais Apartments

Response to Château Calais’ reply to my review: actually, if you reread my review, I said absolutely nothing about price concerns. We had no issue with pricing. I was talking about the quality of the individual apartments. Just FYI two people have contacted me through Unilocal and I have wholeheartedly recommended the property. We enjoyed our time there very much :-)

Love this property! It’s in Beautiful Seven Hill, Henderson, NV. The grounds are beautiful and everyone is very helpful. Like anywhere you go, you are going to run into problems with maintenance and issues and of course you want things done right away. I have had a few things go wrong with my apt but for the most part they fix the problem in a timely manner of course putting emergency situations first. Travis is an incredible maintenance supervisor and is very detailed when it comes to fixing the issue. Desiree is the main property manager and is always pleasant and willing to help, she takes pride in this property and it really shows. Her position can be stressful but she always handles it with a smile. The apartments are condo style so the quality surpasses regular apartments. Granite counter tops, vaulted high ceilings and all the amenities of a place to call home. They are always having events in the clubhouse for the residents, pool parties, wine tastings, pizza parties, bbqs etc… It’s nice to know who your neighbors are and that we live in a safe environment. I highly recommend Château Calais and have recommended it to friends and family. Ovation Property Management is top notch and a quality company who takes the time to give you the very best. If you are moving in to the Las Vegas/​Henderson area, give them a call and let them show you what desert living is all about. Don’t get caught up in a place that you will not like, for a few extra dollars, check out Château Calais or any ovation property.

My brother and I moved from Massachusetts and we examined carefully what apartments Henderson and Las Vegas had to offer both in terms of being close to shopping, medical facilities, restaurants, etc. Château Calais had all of these items but what was more important, it had a regal look and feel. When you enter the gate you see a lovely fountain with gorgeous flowers around it and they keep them fresh all year round. The remaining grounds are beautiful with lovely trees and bushes that flower as well; and the views of the mountains are breathtaking. You feel safe and walk at any time of night, meet neighbors, sit and talk. Located in Seven Hills, it is the premier area of Henderson. The price may be a little more than other areas but it is sure worth it.
The staff in the office and maintenance are always courteous and bend over backwards to keep you happy. Desiree, the Office Manager, is by far the most efficient apartment manager we ever had to deal with. She is totally dedicated to maintaining a community that works together in harmony. Every detail is handled with the tenant in mind. What more could you ask for. We were sorry to leave, but when the time is right and we want to leave the snowy winters, we will return to Château Calais. We are sorry we ever left!.

Desiree and outstanding staff make sure everything things is taken care of above and beyond standards. They also do a professional job to try and incorporate the entire community to mess together with events that draw neighbors together. Anytime I’ve had an issues it has been resolved within the same day. It’s a pleasure to live in this community.
Joe Derbyshire

I highly recommend that you do not consider this place as your home. Living there was probably the worst experience I have ever had. The Manager Desiree doesn’t enforce their own rules. After just 8 months I had had enough and moved. They made living there very difficult! Then after we did our final walk through and everything was good, I get a bill in the mail for supposed damages. They nickel and dime you to death. If you are considering this as your new home I HIGHLY recommend that you reconsider. They will appear and act as sweet as punch until you sign the lease then LOOK OUT. PLEASE STAY AWAY FROM THIS COMPLEX

I visited the complex 3 – 4 times. Ana the leasing agent would call me when she felt she had a unit like I was looking for and she never made me feel rushed. She took me all over the complex to look at units and patiently answered all my questions. I must say the parking situation looked great and the units were fairly nice for a slightly older complex. Ultimately I picked a community closer to work but I wouldn’t hesitate to recommend the complex to anyone.

We live in Atlanta but for my job we had to go to Las Vegas for six months and that meant finding an apartment… for the first time in 15 years. I had heard that Henderson was nice, and it was close to my job, so the day after flying out we got on Unilocal,typed «apartments» in Henderson, sort by highest rated and… that’s how we ended up visiting Château Calais. One apartment tour and 45 minutes later, we signed a lease.
That turned out to be one of the best (sober) decisions we made all trip.
Since our budget wasn’t constrained we opted for a top floor, three bedroom, two bath with a two car garage. The first thing we noticed is that it was QUIET! Like, we never heard any of our neighbors in six months. For us, used to living in our house, this was a primary concern and we were more than happy. The grounds were always well kept and the staff was wonderful; Desseri, Karin, and Ana were fantastic as were the maintenance guys.
Right around the corner is the best sushi place in Vegas, I Love Sushi, and you are only minutes from being able to hike in the hills or hit the bike trails. Also within walking distance is the best gym I ever lifted in, Las Vegas Iron House. 25 $/​month, no contract, and lots of iron. Remedy’s is a local dive sports bar with pool and darts, good food and it’s also within walking distance.
As nice as it is to be back in our home in Atlanta, we often talk about our «apartment in Vegas» and how much we liked it; late night excursions with beer to the massive whirlpool, laying out by the big pool reading, grilling out in front of our garage, etc.
To the people who gripe about dog shit in the dog area: get over it. You live in an apartment complex. Not everyone is going to pick up their dog’s shit. I live in a nice neighborhood in Atlanta and I find dog shit on my lawn… and I don’t own a dog.

The staff at Château Calais is what made my decision to move into the apartments over all the other apartments I had looked at in Las Vegas and Henderson. They were all kind, informative, and mostly caring about my needs. I am pleased with my decision, and would highly recommend the apartments to anyone looking for a safe and secure area, close to shopping, and a warm and welcoming community.

Moved in the first of the year and thought we found the perfect place to start our new life in the Las Vegas area while we looked for a home to purchase. Nice complex, nice units, a little on the pricey side but we felt like it was a good safe start until we got familiar with Nevada. It wasn’t long before we realized that many of the tenants in the complex with pets do not clean up their animal’s waste even though the complex provides stations with bags. We brought this to management’s attention in January and again in February. After complaining yet again in March we have been told by management that this is common among complexes that allow pets and it is impossible to enforce the complex rules regarding this matter. We knew moving from a home of 20 years to an apartment there would be some adjustments and differences to get used to, but we never imagined animal waste would be one of them. We thought it was nice that apartments allowed pets, they didn’t back in our day when we were renters, and had no idea such problems existed. Not sure which is more frustrating management that admits it can’t enforce its own rules or people with such lack of consideration for their neighbors.
If you don’t mind neighbors who leave animal waste, the flies and other problems it creates, then this place is perfect.
Being new to the state our experience here has not left a very good first impression of the area or its residents. Needless to say we will not renew our lease and cannot wait to get out of this complex.

I’ve been living at Château Calais for ten months and I’ve been very happy with the complex. The ladies in the office are very friendly and helpful. Any maintenance requests I’ve submitted since being here have been taken care of quickly, usually within a couple of hours of me submitting them. The grounds are always well kept and the neighborhood is quiet and safe for the most part. I would recommend this place to others.
The only reason I am moving out is because the rent they want me to pay to renew my lease is higher than I am willing to go, but that’s Seven Hills for you.

This complex is amazing! The staff is professional, friendly, and always there when you have a question or concern!
Thanks to all the staff at Château Calais! Desiree (Manager), Karin (Asst. Manager), Shelly and Stephanie (sales staff) are fabulous!
Maintenance staff is great! So efficient and friendly! Work hard and do their job well!
This is a very safe an quite complex! Even family friendly! Stop looking! That’s what we did! We knew in our hearts, that Château Calais was home!!!

I actually lived in this apartment community a little over two years ago. Château is gated and located in Seven Hills which is an extremely safe area of West Henderson.
I experienced a minor hiccup after signing my lease. The unit promised to me was not going to be available until a week after my move-​in date; the previous renter didn’t move out on time. After a conversation, the leasing agent upgraded me to a larger unit in the same building and guaranteed the price I signed for.
The buildings and grounds are well maintained. Recently painted exterior, and always clean throughout the complex.
My unit didn’t experience any problems during the year I lived there. At one point I called maintenance to fix a broken panel on the blinds and they came same day, no complaints.
Shelly was my leasing agent. She was always pleasant, even when she had to explain that my one-​bedroom unit wouldn’t be available the date I signed for.
I definitely recommend this apartment community if you are looking for a clean, safe living environment for you and your family.
Great experience.

This property is very nice I fell in love with the 2 and 3 bedrooms they use to be condos so they have tons of room for you to relax in. The over all property is clean and very quiet. I really like the direct access one and two car garages. They have more than enough staff on hand to fix things should they break. Over all I think its a tid bit over priced.

Château Calais couldn’t have a better location in the Las Vegas Valley; nestled at the base of the Seven Hills Drive. The apartment homes have direct access 1 and 2 car garages, private floor plans and some with great views.
Like any apartment community there are pros and cons but overall quality of life, management and maintenance are the best you could hope for in an apartment community setting.
If you are on a budget or barely making ends meet Château Calais will not be the place for you. The Seven Hills address and generous square footage’s offered tend to make their price tags higher than the average surrounding «competitor».
Looking for great schools for your children, coming from a home and need that extra garage space, or just wanting a quiet community? Château Calais is the place to call home.

The apartments are very nice but the management rips you off! It’s not worth the money to be there.