Catskill Auto Service

I found this place via one of the guys that works there. And I asked him about it. He said, this is an honest automotive repairs shop! I’m thinking yeah right! Don’t they all say that? Then of course, I went to Unilocal to check out the reviews! Wow! All good reviews. Ok, I’m going to have to bookmark this one. So my radiator is bad! I called another place, I thought I was going to take it there, that guy quoted me $ 750.00. Then I called Tom at Caskill, and he quoted me $ 350.00. Well that was an easy choice. Only thing thank god my radiator wasn’t so bad that I couldn’t drive my car. It took me about 3 weeks to get in. So I dropped it off yesterday for my appointment today! I also asked for a tune up quote. I will update later.

My wife and I have been bringing our cars there for over a decade. Can’t remember exactly what year. Probably around 2003 or so. Tom and the crew are so awesome. They are so honest and professional. They never rip you off. All work guaranteed!

Couldn’t actually get any repairs done here (I blew my engine, they generally don’t do massive jobs like rebuilds) but they were able to help me narrow down the issue very quickly. Knowledgeable and friendly, will certainly be back if I have any other problems.

I use to come here all the time with my 96 Plymouth Sundance. But I upgraded to a 2013 Dodge Charger and so generally go to the dealership to have work done because the car is under warranty. Anyway I have gremlins in my neighborhood and they busted the side view mirror. I looked everywhere for the part and dealership insisted I pay $ 540 for the unit and wouldn’t replace the glass. They insisted that the glass breaks too easily. So I went to another dealership and was able to get the mirror for $ 30. I came here and they poped it in. I asked about cost and they said they weren’t going to charge me for something that took just 5 to 10 minutes to put in. Needless to say my jaw dropped. Catskills is a gem among the mechanics and worth everything to the community.

You ever go to one of those $ 19 oil change places with a «free check up», and they give you list of problems with your car that’ll cost $ 2000 to fix?
These guys are the opposite of that.
Our cars are old (paid for), with lots of miles on them.
Seems like half the time we bring our cars to Catskill complaining of this or that problem, Tom tells us not to worry, that the part will last another ten or twenty thousand miles.
And when they do fix problems with our car, their parts and labor guarantee is solid gold. They really mean it.
For example, the fuel pump on our hundred and sixty thousand miles Ford Expedition went out. Having to drop the gas tank etcetera makes replacing a fuel pump pretty labor intensive. Tom replaced the fuel pump with a third party pump, (with our permission) in order to save us money. The pump broke a week or so later. Without charging us Tom again dropped the tank, put in a genuine Ford part, and off we went. That, too, failed us a couple weeks later. Suspecting some kind of electrical interface issue, at his own expense, Tom went in for a third time, replacing different parts, this time fixing our fuel pump issue for good. It’s been a year without a problem. Despite our insistence that we pay him something Tom would not accept an additional penny.
When Catskill says parts and labor are guaranteed, they really really mean it.
You know all those sleazy, untrustworthy car repair places? These guys are the opposite of that. They are all about integrity, honesty, fair prices, and guarantee. It doesn’t get any better. We feel very blessed to have found Catskill.

I have been coming here for years and am always pleased with the work and professionalism of Tom and his staff. I received a huge quote from the dealership to fix an issue with my door. It only took Tom a minute to find out the dealership didn’t have a clue what they were talking about. He had it fixed in 5 minutes and didn’t charge me. I will never go anywhere else!

Tom is so great. He is very nice and extremely honest. And the opposite of greedy. He takes pride in what he does, unlike most mechanics. He doesn’t try to sell you something you don’t need or nickle and dime his costumers.
Came in to get my car checked (car was vibrating) and he told me I needed new brake pads. He told me the brand to order online so that it would save me money. A week later I brought him the pads I bought and he installed them for me.
Paid $ 180 for the labor and $ 90 for the pads, so $ 270 altogether. Took only an hour and a half to complete. And while I was there, he switched my windshield wipers around for me (a chain auto shop put them on wrong) and put in hydraulics for my trunk that I had bought; he did these free of charge. If this place isn’t the best, I don’t know what is!

A great mechanic, like a great doctor or great tattoo artist is something to appreciate and feel lucky about. Their are so many hacks and unscrupulous businesses out there that once you have been taken advantage of, you become wary of all who conduct business within that realm. Never look for the cheapest price for a repair. The old adage, «you get what you pay for always comes to mind when it comes to auto repair. Within the same vain their is no need to pay what is beyond fair for quality work.
Tom Hart and Catskill Auto is a business of integrity and honesty. He may not be the cheapest guy in town but no where near the most expensive. Tom is extremely fair and reasonable. Along with being a AAA mechanic and one who would never take advantage of any who come to his shop, it is worth paying him what ever he asks because he will never gouge or do any unnecessary repair. I have used his services when needed for over a decade. I cannot think of a single mechanic other then Tom Hart /​Catskill Auto that I have ever recommended. Catskill specializes in American brands but call and ask if he can work on your vehicle. He should always be your first choice when you need any work on your car.

Top Notch all the way. The most honest, reasonable and helpful place in the city. The owner is Tom Hart, and he takes care of you like you are family. The only place to go!

I would give this place ten stars if I could! They are absolutely amazing, and tom is so honest and trust worthy which is hard to find. I was going to have to pay over 2000 dollars for what the dealership told me which was completely off. My car is old and I don’t have that kind of money or I’d be driving a better car! Lol He fixed my car up so good I feel like I have a brand new car! :) I would always recommend calling to make a time rather than walking in though, as he does get busy as you can imagine. :)

Even though these guys are super busy, Tom squeezed me in for an assessment of «creaking» that had me worried about my front end suspension. They took a good half hour with my truck, including lifting it to check the suspension and then giving it a drive test to try to diagnose the problem. They assured me my suspension was fine and refused to accept payment for their time. I really appreciated their courtesy and service, and when the time does come for repairs, I know I’ll be coming to Catskill!

I have been going to Tom’s for over 20 years and have always had friendly, excellent service at a reasonable price. His work is exceptional and consistent. He is knowledgable and honest.

We bring our cars to Tom, we live up towards the Summerlin area… Generally we have to set up an appointment and do the day before car drop car swap. its a bit of a long round trip…
But he and his team are definitely worth it… it’s just like everyone elses says here on the threads… his honesty and integrity are commendable; especially in this Greedy ignorance infested trade, with-​in our need for maintaining our modes of transportation in Las Vegas… often we are all taken advantage of, at least once;
But this would never happen if Tom at Catskill Auto is working on your ride.
VegasVinMan

My car did not pass the smog inspection so I took it to my mechanic, Tom. He informs me that my catalytic converter is completely shot (no surprise at 160,000 miles). When I ask how much he thinks it will be, he painfully says it will be around $ 2000. I sigh and tell him to go ahead and ask him when he can do the work. He calls the part store to find out how much and when. After he hangs up he tells me, «It will be more like $ 1500 instead of $ 2000.» Feeling a wee bit better, I scheduled it for yesterday. Middle of the day yesterday he calls me and says it turns out that the cost is actually around $ 1200 and asks if I would like him to just go ahead and drive it to a smog check station for me so I do not have to do it later. And oh, by the way, since he knows the bill is quite a chunk of change he offers to let me split the payment in half and pay the rest next month. «Just call me in a few weeks and you can take care of the other half.» LAST part of this miracle story, I needed my air filter cover clips replaced. Toyota said it would be $ 600. Tom tells me he has a friend who works at a junk yard, so he will just pick one up for me there. The moral of this story… «Yes, Debi, there is such a thing as an honest mechanic! His name is Tom and he owns Catskill Motors!» Call him if you EVER need car work done. And tell him Debi R. sent ya!

I live pretty close to these guy’s and they are breath of fresh air after you have to deal with a stealership. His prices were the best in town, especially since he wouldn’t lie to me about the problem. I have three vehicles and get all my work done here now.

Tom at Catskill is really the best. We have taken our cars here for several years now and have never had an issue with the quality of service or the price. As a woman, I have had situations where I have been demeaned or treated like an idiot by male mechanics — seriously. When I call Tom, that is never the case — I don’t have to worry about being treated unfairly. He is a professional and knows what he is doing!

Google map shows the arrow on Sunpac street, the location is actualy at the end of the the street on Silver Wolf near the cul de sac. Get your car fixed right! Call Tom today!

The last HONEST mechanics anywhere in Vegas!!! They are awesome. I found them after another mechanic told me my transmission was bad and I might as well replace my car (they offered to buy it from me by the way). I wanted a second opinion and found Tom and his crew through a family friend. I called and they had me come in the next morning, had the transmission shop next door run a scope through my transmission, and low and behold there is nothing wrong with it! He gave me an oil change, which he said was all I needed, and didn’t charge me for the shop next doors services.
Have been taking my car to them for 2 years now and will continue to do so even when I get a new car. Worth the drive from anywhere!