Heaven Scent Cleaning

Outstanding cleaning! Great communication. Highly recommend. Can’t wait to call her again!

Sorry to say I had a bad experience with Dallas and Heaven Scent Cleaning. She did a good job cleaning but there were still a few items that were untouched and needed to be cleaned. She did go back without protest and finished those items. When I went to pay there was a 20% late fee because I paid 1 day later than her allowed 7 days to pay. I had written a check to pay in full for the services when I inspected the job. I reinspected after she completed the job and that took us over the 7 day period from her 1^st cleaning. I told her I would not pay the late fee because she was the reason we were late, and besides I had never seen or agreed to any late charge. She then became adamant that that’s the way it was.
and many rude emails and texts later when I would not capitutulate she finally did accept my payment. One of the most unpleasant experiences I have ever had in my many decades of dealing with businesses.

We hired Dallas and her staff for a move in cleaning, where the people had left the house very dirty. With my husband working and me taking care of my 20 month old full-​time, I was overwhelmed at the thought of how much there was to do. Dallas was on time (early even!), professional, extremely hard-​working and thorough, and we were SO HAPPY with the results. Thank you SO MUCH for making our lives much easier after a hectic out of state move!!! Highly recommended for any cleaning that needs to be done :-)

Oh my goodness I cannot put into words how much we appreciate Dallas and her hard work. She is a young lady who has OUTSTANDING work ethics. Let me explain what happened and why I can only praise Dallas and her staff.
We have a rental house and we were notified the tenants were moving out recently. The next day we went to clean and we saw complete destruction.
Let me highlight some of the ugliness we had to deal with we we opened the front door.
There was feces from a pet all over one of the bedrooms, in the carpet, it was on the walls, caked on the widows, it was gross. The bedroom door was off the jam (appeared to be removed with force).
The bathrooms had not been cleaned for probably several months. The tubs/​showers were caked with dirt and grime. The kitchen was a disaster. Rotting food in the disposal, bugs, you get the picture.
I called Dallas early Saturday morning and she could hear the fear and anger in my voice. She told me the she could help us. So she was there soon and began to work.
She worked and cleaned for 3 days.
She is an Angel sent from God because I could not have done what she did in the short time she got it all done.
I trust her completely with the keys to our home and were so very, very thankful that she picked up her phone that day and agreed to help us. Thank you Dallas. You know we could not have done what you did. You’re a Blessing!