Lately they are always out of Prime Rib. As early as 7:00. It’s a menu feature but they don’t cook enough. Kind of bait and switch.
Remi C.
Classificação do local: 2 Great Falls, MT
«Hit or miss». The service was great this time but the food seemed like it was whipped up at a moments notice with the cook being drunk/high I’m guessing. Pretty disappointing since this place usually never fails to please me. Lately, it has been a blind folded shot. Consistency is just not there all around.
Kyle O.
Classificação do local: 5 Helena, MT
Russ turned a slow experience into a great one! Thank you sir for having a handle on customer service, will be back for him!
Mels C.
Classificação do local: 1 Billings, MT
Once again a huge disappointment. We keep trying but now they have a menu with no key and the only understandable one is the GF which is great as I am celiac but one of the items listed as GF, which is the universal indicator an item is gluten free as it appears on the menu, lists«flour» in the ingredient list. Come on! They are understaffed over priced and a continual let down, has been since it opened. At least they are consistent there.
Nick L.
Classificação do local: 2 Boulder, CO
Left disappointed for what should have been an easy 3 – 4 star experience. Let’s set the scene — Saturday night busy enough but a fair amount of empty tables and room at the bar. Sat down & ordered a chicken quesadilla with guacamole($ 3.50 extra!). As I sipped my local beer from Blackfoot(very good) I waited nearly 25 minutes for a simple quesadilla. Wish I could say it was worth the wait, but it wasn’t. Not even close. Mediocre at best & the guac seemed as if it was squeezed out of a bag from Costco. Definitely not fresh. Took awhile to flag down a bartender for a second drink and then inquired about the delay with dinner & perhaps helping me out on the bill. Most restaurants worth their salt will be quick to apologize & make it right but even the manager wouldn’t hear of it. I would have settled for free guac but no dice. I was told too bad & all appetizers were running behind. Ummm pro tip; if you’re kitchen can’t keep up on a not very busy weekend night you’re doing it wrong. In the end I paid too much for an ok meal & crap guac. Doesn’t make one want to come back does it?
Vivian W.
Classificação do local: 4 Portland, OR
Great prime rib, great atmosphere at dining room, do not pick casual bar area. You won’t be able to order burgers at the dining room. Very attentive waitress, bringing warm bread ahead of my main course. But one particular waitress with strong accent was rude. She rushed to pack my to-go box even I have not finished my meal yet.
Chris W.
Classificação do local: 5 Helena, MT
We had made reservations to spend our anniversary here with family. I was a little concerned because of the variation of reviews. There were seven of us with seven different tastes. We ordered steak, pork chops, fish, shrimp and sandwiches. We were all totally satisfied. The service was great. The server was very attentive and pleasant. The food was very good. My daughter left her ‘doggy bag’ behind by mistake. She lamented about that all night. The only thing we didn’t like was the dim light over the corner table. Add more lighting pls. looking forward to the next time.
Hollis T.
Classificação do local: 5 Los Angeles, CA
My family and I came here because we were staying in the attached hotel and were waiting for our rooms to be ready. We weren’t expecting to love it so much! So far in the past 24 hours we have eaten here 3 times. Their sesame salad and Asian salads are particularly good, as is their bison burger. The service was efficient and friendly, the facilities were very clean and the seats were comfortable.
Chuck N.
Classificação do local: 1 East Helena, MT
I have been here many times over the past few years. Generally for special occasions or a good date night with my hubby. I am very picky abou my steaks and how they are cooked. I have issues with raw/rare meat. In the past this is the only place I have never had to send my steak back(I really don’t like being that person, but sometimes you have to). This last visit started off with us witnessing a busboy getting yelled at by a manager(I am assuming) this lasted about 10 minutes. We placed our order. We received our appetizer in a timely manner though I don’t recommend getting the drunken shrimp unless you REALLY I mean really like horseradish sauce. During our wait for our food the table next to us ordered, ate, and left before we got our dinners. When they arrived I was disappointed. The steaks had to be sent back and even upon their return were not much better. I ate my potato and veggatables and what few bites of my steak I could stomach. Later that evening I spent the night with my toilet as my dinner did not want to stay down. Very dissabpointed. I don’t know if I can ever go back.
David W.
Classificação do local: 2 Roseville, CA
The service this night was really bad. For us to have drinks, appetizers, and dinner took 2 hours. No one ever apologized or acknowledged their very slow service. Which makes us wonder if this is normal for them. It was not that busy for a Saturday night, maybe ¾ full, but it took about 20 – 30 minutes to get our drinks and have our order taken. The busboys were also very slow and casually walking around. They didn’t work with purpose and speed that you usually see in a restaurant that is well managed. We also noticed there was no manager visible or the manager blended in as one of the staff. Usually the manager’s presence and leadership is visible. It looked like no one was in charge here and it showed in the poor service. And we weren’t the only ones that received poor service. We overheard a nearby table telling their server that they never received the wine they ordered and they had already been served their food. The only complaint about the food were the green beans and my wife’s flatiron steak. They green beans were served cold and had a black licorice flavor. Also, the sauce served with my wife’s steak was pretty over salted. A restaurant with 4-star prices should not make these 2-star mistakes. Everything else we ordered was very good, it just took a very long time to come out of the kitchen. In summary I would give them 3 stars for food, a very generous 2 stars for service, and 4 stars for atmosphere. Unfortunately, the service distracts from everything else that could have made this particular visit a good one. This restaurant needs a leadership change.
James H.
Classificação do local: 5 Kalispell, MT
I had the prime rib here and my girlfriend had the ribeye. Both were cooked perfectly and had excellent flavor. We started with the bacon wrapped scallops as an appetizer and they were amazing as was the risotto that came with them. The cat nip martini was delicious as well. The atmosphere was very comfortable and the service was prompt. I highly recommend this this restaurant and will be back here again the next time I’m in Helena.
Monica P.
Classificação do local: 3 San Diego, CA
While visiting my family in Helena, MT. we went to Silver Star Steak for dinner. Everyone enjoyed their meals. I had the prime rib w/baked potato and green beans and it was good. The only thing that bugged me was that appetizer plates were not cleared when dinner was served and we weren’t offered steak knives. Sure, I could have asked for a steak knife, but. when in a place that SERVES steak, you’d think that bringing steak knives would be a no brainer. For some reason, the place was packed so I’d advise making a reservation.
Joseph R.
Classificação do local: 2 Helena, MT
Several co-workers met at Silver Star after work. We stayed in the bar area for drinks and appetizers. Some ordered cocktails, some ordered beer. We ordered the fried pickles as an appetizer, they were okay, but extraordinarily over priced considering the very small portion size. After several drinks, I ordered the chicken quesadilla appetizer. I added guacamole(more than $ 3.00 added on for a very small portion). The quesadilla was average, but not worth the price considering several restaurants in the same area charge roughly half what Silver Star charges. We split the bill several ways. I paid $ 33.00 for three cocktails and a small appetizer. Silver Star offers a nice atmosphere, but the food is average at best, overall it is extremely overpriced for the area.
Tony D.
Classificação do local: 1 Great Falls, MT
Lame!!! Nice restaurant & atmosphere, but the place has gone nothing but downhill within the last 5 years. I used to LOVE Silver Star… their crab cakes used to be unbelievable & the steaks incredible… now it all just tastes like it came out of the back of a Sysco truck, which I’m sure it did. One evening, my girlfriend & I were so disappointed that we asked to speak with the manager. When he finally arrived to our table, he was extremely arrogant, treated us like children & acted like we were idiots, although we were frequent patrons up to that point! Have been there once in the last year, to give it another shot & it’s just frozen garbage now… very sad, because I considered it one of the best steak restaurants in Montana at one time. Will never go back & will definitely never recommend to anyone.
Queenie B.
Classificação do local: 3 Vienna, VA
If you are from the big city, I’d say that this would rank as a slightly above average steakhouse. Not bad but nothing to write home about. Service was good and our waitress, Natalie, was great. Food took a long time to come out and the rolls were not brought out until about 15 minutes after we were seated. Maybe as an afterthought since our meals hadn’t come out yet. The prime rib is their specialty. It was ok, not as nicely marbled as other places I’ve been to before. If you are in Helena and crave a steak, it’s ok. But being in the West where cattle often outnumber people, I was hoping to have one of the best steaks I’ve ever had… so the search continues on our road trip to the West!
Zachary M.
Classificação do local: 5 Irving, TX
This steakhouse has very good, if a bit pricey food. Highly recommend a dinner, lunch, or bar trip there for an enjoyable and fairly impressive meeting, date, etc. The five star rating is specifically because of the Moscow/Russian Mule I had there: it was impressive to say the least. If you are in Helena and want a great Mule, hit them up. Incidentally, do not try the same drink at Triple Divide, just down the street. It is, as are all their mixed drinks are(though not their straight vodka) underwhelming.
Stn B.
Classificação do local: 1 Helena, MT
We gave it one more try. We used to come here automatically because it was so good. Never was inexpensive but it used to be so enjoyable and the food was wonderfully crafted. We’ve had steaks, salads, muscles, salmon, and great deserts in the past. But it’s been awhile since we’ve had a great meal here. But I can make appetizers at home as good as we had tonight. Actually I can make it twice as appetizing because I’ll put chicken and cheese on the chips that you can find on the plate. But if you want a plate of delicate chips for $ 17 be sure and order the Macho Nacho. That is such a funny title for just about the wimpiest plate of chips we’ve ever had! I’m giving one star for the very nice person who waited our table. Tina was the only silver at Silver Star. Adiós.
Paige H.
Classificação do local: 3 Salem, OR
This place needs reservations from what I hear if you want a seat soon. It’s a bit overpriced in my opinion. The server was friendly, but couldn’t remember half of what we ordered. We didn’t get our appetizer at all. If she hadn’t been so friendly I might have complained to the manager. The table next to us sure did — but they probably didn’t have as nice of a server. I wasn’t feeling like having a steak so I ordered the fettuccine Alfredo with grilled chicken. It was really good. They serve a pretty nice grand mariner margarita, too. The bread rolls were really hit and tasty, as well. This place only gets 3 stars because the price and the service just don’t match. If that much is going to be spent on dinner — I expect a close to perfect wait staff.
Aimee N.
Classificação do local: 4 Minneapolis, MN
I first ate here about 4 – 5 years ago when in town for business. Was looking for good steak and figured I would try it again. Always a good sign when a restaurant is still around after a long period of time! Pretty quiet when I first came in, was seated pretty quickly and server was timely on coming over and getting my drink order and going over specials. I ended up getting the baseball top sirloin with the vegetable of the day, which was Brussel sprouts with leeks and tomatoes, and garlic mashed potatoes with gravy on the side. Steak was cooked perfectly and you know it is good when no additional sauce to dip the meat in is needed. Loved the veggies. Tasty and not too greasy or heavy. Steakhouses are always a bit more spendy, but this is a beautiful restaurant with great food. Will be back when I am looking for a good cut of beef in Helena.
Carrie C.
Classificação do local: 4 Saint Louis, MO
French Bordeaux wine special for 8 per glass– love. Wedge salad– eh. Was overly chilled and seemed to be peeled down to the very hard core. I like the sweet, softer outer leaves. The dressing was good however. Flat iron with blue cheese– very tasty… And very reasonably priced at 24 bucks! And cooked as I asked, something hard to come by sometimes. Veggie side was nothing special. Ambiance– very noisy dining room, but nice lighting slightly skewed towards a western motif but not overdone. Skipped dessert– was totally full! Good place– I’d come again.