John Hinderer Honda

I did not buy a car from here, but I recently took my 2008 Honda Accord in for engine troubles. I was a bit hesitant because I had never taken a car to be repaired before. I have several handy men in my family who have always taken care of things for me. But due to time constraints, I hesitantly called John Hinderer Honda to have our car inspected.
The first positive thing that o encountered was that they were going to charge me a fee to inspect the car. It was making an odd noise so they said they wouldn’t charge me just to listen to a noise. I was very happy with that.
When I arrived they took the car back and asked me to come and see it approx. 30 minutes later. At this time a mechanic took me under the car and truly took his time to EXPLAIN and SHOW me what the issue was. As a younger woman I really appreciated this. So often I am shrugged off at auto stores and things like that. He took the time to explain what needed fixed now, what needed attention soon, and what could wait.
I decided to have the major issue fixed that day. The only negative thing what that after the mechanic showed me the issue one of the twos tried to sell me a $ 650 package filled with lots of things that I simply didn’t need. It was not really presented as an option to just have the major issue repaired. Thankfully I asked and it ended up costing only $ 145 instead. This is the only reason I’m giving 4 stars instead of 5.
The car was fixed less than 45 minutes later. The waiting room was comfortable and had a tv and well as an assortment of complementary drinks.
Overall, it was a good experience. I plan to return. :)

I bought a used truck from them, and it was the poorest purchasing experience ever. I paid for the truck (which I just test drove) then waited, and waited, and waited. I was there for over 30 minutes, just waiting for them to «bring it up». Im not even sure why they «took it back» in the first place.
They put 30 day tags on it, and said they would mail me the title. After 28 days, no title. When I called the finance guy said there was a mistake… he thought I financed it. He then told me to lie to the deputy registrar to get another 30 day tag. I told them I would not do that. I then had a lady call me to say that she called the deputy registrar saying I could get another 30 day tag that way, but I had already spoken with the actual BMV, and they were clear that lying to them was against the law. The lady didnt even know that a deputy registrar answers to the BMV and are privately ran.
A colossal cluster-f@#$ ran by a bunch of morons, of which, I will never do business again.

Tried to sell me two year warranty for 2 thousand dollars for a care worth less than 20k. Told me they would fix the tail light with water in it… It turns out the didn’t repair or replace the module… They drilled a hole in it! I kid you not. The only reason I went there is they happened to have the car I wanted.

I just bought my new Honda Accord Coupe from John Hinderer Honda and could not have been any more happy with my experience. My salesman James Eddy put up with me for a month looking and test driving different cars. He was very easy to negotiate with as well. I would never buy a Honda anywhere else.

I’m am not going to comment on the pushy and terrible sales staff, you can find that out for yourself (goodluck if your trying to buy from them) what I will comment on is all the emails and mailers they send! Enough already!
EVERY single time I have something worked on or have looked at a car I have asked to NOT contact me. Yet every week, I am getting mailers, emails, letters asking to buy my car. I am going to tell all customers to beware, they will still call/​mail. I have called Hinderer every time asking to be removed, but I assume it never gets to the right person, or they just don’t care. Beware! this dealership not only completely disregards your privacy, but complete lack of taking care of customers. If I could do it again I would give a fake name. PLEASE STOP CONTACTING ME HINDERER HONDA I KNOW HOW TO CALL/​DRIVE TO YOU IF I NEED YOU!!!

I went here a couple weeks ago looking at a couple of used Civics. I worked with their internet sales manager. He should not be managing in my opinion. He told me NOTHING about the car that I didn’t already know then insulted me by telling me the trade-​in value on my 2010 Cobalt was $ 6000 (I had my car appraised at two places prior for between $ 8000-​$ 9000). Then after my initial no, they came back and offered me $ 8000 and said my car «needed tires». Tires do not cost $ 2000! I was so insulted I left before I caused a scene. Lousy people who only care about you enough to bump up their numbers. John Hinderer Honda will never earn my business and this experience has left a bad taste in my mouth.

This dealer wasted three hours of my time refusing to tell me the price on a used Honda, they had to run my credit even though I had my own financing. I left very upset and stopped at Coughlin on my way out of town. Coughlin sold me the same Honda I had looked at here for $ 3000 less than Hinderer would. I would never go back to Hinderer or recommend them to anyone, my advise is look at any other car dealer.