The Nume Spa

The lady that did my nails was great but allways double check your balance I did a refill with gell refill is $ 15 my balance was $ 30 I ask the girl in charge why she said is 15 $ more for gel then I check the prices on the counter it say 18 $ refill with gell… I only came here because I was in a harry!!!

This place should not be in business at all ! I went in on Saturday with my boyfriend for a pedicure and a fill (I usually go to a place in Oakland which does an AMAZING job UA Nails on lakeshore ave.) but my bf wanted to treat me for valentines day the pedicure was nice but the fill was awful ! The woman was rushing because it got busy and she cut me 3 times and not just little cuts but pretty bad ones. I should have told her to stop at that point but i didn’t she finished and they looked decent … Not what i asked for but i was just ready to get out of there at this point. It took the lady doing my fill less time than it took the other lady to do my bfs manicure. I was so unsatisfied, but the cherry on top was the fact that two days later my «Gel Polish» not only chipped but so did my acrylic nail and than popped right off! Im livid and am so disappointed !! Really wish i would have read the reviews before wasting my time and money !!! BEWARE … They are garbage!

I would give zero stars if possible. I used to go to this place with my daughters, however the owner that sits at the table and does nails started getting irate after spending over $ 200 in 2015 suggesting that I Owed her money from that visit that was my Bridal-​party, I acknowledged the fact that my daughter was a few dollars short an paid her the money !!! Today February 15^th 2016 my daughter and I decided to come in, I went to pay the lady for my pedicure & the owner suggested that I owed her eight dollars from the past visit. Excuse me!, but I paid you the last time! Thats why I don’t come here any longer. So then she says inappropriately «OK really no problem happy new year!» The same to you I replied and you just lost two customers over assuming I still owed her eight dollars really these people are overpriced, rush you, and are very rude…

If I could give this zero stars I would. We came In my cousin and sister in law were going to get their brows done. My cousin comes here all the time and has a good experience. This time we walked in and they gave my sister in law a glass of wine, well minutes later Lynn the manager or who ever she did started being really rude to her saying she wasn’t suppose to get wine and rolling her eyes at her and being really rude. My sister in law told her if there was a problem they could take the wine back and the Lynn instead of apologizing told her fine we will take it back. Such an unprofessional way of handling things. Then Lynn proceeded to telling her employee in front of us that you don’t get wine for eyebrows. My sister in law felt horrible. She ended up not getting her brows done anymore. My cousin still got hers done they looked nice. But still Why give your money to someone who is being that rude. As a paying customer getting disrespected is never ok. Never coming back here again.

Very rushed, did not feel papered at all! Massage was great but the nails were disappointing and expensive.
Pedicure is great!

Me and by friend have been on a look out for a great salon for months where we can come in regularly. At first it was great they were friendly did a good job of doing our nails (acrylic nails) but now they got the massage guy doing nails and the lady that does pedicures doing nails because they get packed!!! Last time i went my nails fell off in 3 days when they are suppose to last 2 weeks I am never going there ever again they are just rushing the work not worth spending my time and money here!!!

Late post: we came here on Sat ½/​16, my sis in law needed to get her shellac nails off. Yes it was our fault for not asking how much it would be to get it off and shape. The guy that helped her was really nice but that’s pretty much it. When she was done, we asked how much it was. He had to ask another lady. She in turn talked to him in Vietnamese an say «just charge her whatever, $ 15». I was like umm, that’s not nice to say charge them whatever. So basically because she thought we didn’t understand Vietnamese to charge us more. Well hello this was out FIRST and last time here. We would have become a regular had she CHARGE A REASONABLE PRICE. So they went and asked the owner. She in turned charge us $ 12. Guess she doesn’t want business fm us in the future. There’s no way in hell is it $ 12 to take of gel nails without a manicure! So ladies beware of what they are saying in their language. Most likely talking crap. And the owner, so disappointed in her. She needs to learn how to do business. No wonder why the shop is always dead when I pass by going to my bank. Thumbs down…

I just came in for take off gel shellac. The gentleman did a great job removing it and shaping. However he didn’t know the price to charge me. He asked an fairly middle aged lady the price. She said something in Vietnamese, «oh charge her $ 15. She won’t know the difference.» She didn’t know my sis in law knows Vietnamese and she said to her that if you charge her $ 15, it should come with a manicure. The lady looked surprise because she knew she screwed up. Lol… Whatever. end up charging me $ 12, but I still gave the guy $ 15 for tips since he was really nice and gentle. Most expensive take off ever!

If I could give it a 0 star than I would l.
I’ve been coming here for the past year. It was hard to find a great salon. I thought I found it, but yesterday I had the worst experience. I went on wendsday to get my nails filled in and Lin (the manager) filled in my nails. That day they were rushing it was a day before New Year’s Eve and they had a lot of people which is understandable for them to rush. Lin was going back and forth on my nails. I waited an hour an a half to get a crappy job. The next day I saw a little crack on my nail and I new it was going to fall. Next think you know my pinky nail falls off. Like out of no where they fell off. I was irritated because I was going to an event and my nails were looking crappy l. I paid 25 $ for a fill. On my way back from LA I notice that my thumb nail was half way broken. I figured once I get back I will go and hopefully Lin can fix it. I went to the salon and I wanted Lin to fix my nails. She was being extremely rude screaming that I was a difficult customer. That my nails broke because I hit them to hard? Like my nails broke in a day. that day I was in the rode to LA how could of got my nails? For a manager she was extremely rude. She said she was gonna fix my nails for 5 dollars which I ended accepting. But honestly I will never go back again. girls save your self the trouble of going there. They are extremely rude and not willing to keep their customers happy.

My First time. Got my Nails fill with gel polish. My nails look so pretty and shiney. The Ladies who work in this shop are really friendly. You know how some shops they talk the whole time to each other in their language. Not these ladies they talked to me and told funny stories. Yes, I will go back.

Went to chase bank and saw Nume Spa right next door. I decided to give it a try since it is close to home and the mall.
I’m sorry but it was the worst place to get a pedicure! Looks like a 3yr old painted my toes.
I asked the lady to repaint one toe and she gave me attitude. I don’t know why she was irritated?
She kept taking breaks to call her husband.
This place looks really nice, fancy, and it’s cheap. But the lady that did my toes did such crappy job. I’m very disappointed and not coming back again.

I’ve had my ups and downs with this salon, but I have to say, since I met Kim — she is the ONLY one I go to. She does a 5 star job every time for me, and genuinely cares about the health of my nails.
I did read some odd signs today at the register, like «tips must be paid in cash» — and something to the affect that if you want a specific person to do your nails, you must phone ahead, which seems a little odd, I’ve had manicures there before — one by a male, who didn’t do a very good job at all, so I can understand everyone’s statements about the sometimes sub-​par work. I don’t know what’s up with that. All I can say is call ahead and book with Kim. She appreciates it very much as well! YAY KIM!

I just left this place and I’m extremely UNHAPPY … I mean extremely UNSATISFIED! I mentioned to her, that the edges/​sides of my nails were not clean (nail polish was on my skin). She told me «to go home and wash my hands and go like this!» Referring to: Use a nail filer, file down the side of my nails, so the nail polish can come off my skin. You should’ve seen my face! This was THEE worst nail job — I’ve EVER had. And, on top of this — I asked if she could pick a color for my toes to match my fingers — she picked a darker shade of brown, while my nails are a pink-​ish color! Sooo pissed right now!

I have came here a couple times and although their massages are great when doing pedi’s & mani’s. I always leave with my nails and toes not fully dried. It’s like they force you to leave even if you tell them they are not dried yet they keep insisting they are. Like girl how you going to tell me my nails are dried if i’m feeling them myself and are not dried yet! It’s annoying. And i have to drive home with them still wet a little and once they’re dried i get A LOT OF DAMN AIR BUBBLES!!! I spent so much to come home and have disgusting little bumps on my nails. This is ridiculous. Only 2 stars because the massage and actual pedi is great, but when it comes to painting my nails they are horrible at managing that.

Not a fan of this $ 25 gel nail with the subpar polish. Nail tech was very stingy with the gel polish, which created a poor color base. Polish still blochy after 2 – 3 coats. My friend and we’re both not satisfied with the paint job. Owner/​manager tried convincing my friend that the color she chose is the way it looks, and that it was fine. I decided to pay for the service and have my tech correct as much as possible and I was offered a brief hand massage as a consolation.
I thought new nail salon protocol was to push back cuticles versus cut cuticles… I remember cutting cuticles was a tactic ratchet nail salons used to get you back in the nail salon sooner, (before we knew we were there was no such thing at ratchet). My daughters cuticles are now bleeding.
I, and I’m sure we, won’t be back.

I’ve been coming to Nume spa for about 6 months, and the last time my mom and I visited, 2 days before Mother’s Day. I had a terrible experience with the manager/​owner of the shop, Lyn. She has very poor customer service skills and she was not willing to meet the clients needs she’s very money hungry and I forgot to use my gift certificate and she didn’t want to honor the gift certificate at all she kept insisting for that I needed to use cash instead of my debit card and she never honored the gift certificate which I had a to pay for my pedicure. She also lied three times about how her ATM machine is new and she didn’t know how to void a transaction she also said that she’s too busy to take care of me and that I need to come back Monday and she would fix the problem and it cost $ 25 to void transaction all which was not true. I
will never go back there again.

I am back to take away one star. If I could leave zero stars that’s what I would do. After yesterday’s fiasco at the salon, today I’ve noticed red bumps on my left ankle foot area. I do not recommend this place to anyone. I am disgusted.
Giving it two stars because of the décor and the woman that welcomed me upon entering the salon was nice. Otherwise, this place grossed me out. I wanted a pedicure and nail polish change for my hands. My spa chair tub had someone else’s dead skin and black specks floating around in my water. I’m still grossed out thinking about it. After another woman came by and noticed it, she said in Vietnamese «Who didn’t clean the tub and left it dirty? It’s so nasty!» No one answered her. The woman cleaned it out and ran more water for me. That was my cue to RUN but because I was with a friend, I stayed. This woman filed my left foot and not my right. She was extremely rough when pushing the cuticles and scrubbing the bottom of my feet. She did not wear gloves so I’m sure she could tell my feet did not need that much scrubbing. The hard puma stone left scratch marks on the arch area of my feet. When it was time for my hands, she only filed the right hand and not the left. The polish was so thick it was impossible to dry. The sides of my nail beds don’t have polish on them. I will not be back here.

If I could give this place 0 stars I would. OMG I hate it. The «main» lady just did the shellac nail polish and she couldn’t even do that right. It seemed like she was in such a hurry. I cried when I got home. I can’t stress enough how much I HATE this place. I wouldn’t recommend it to any one not even my worst enemy. I feel like nail ladies should always do what you you ask because you are paying and if you don’t like it they should fix it for you. This lady didn’t do either. Bottom line… don’t go.

This place is horrible. Your paying way to much for the shitty job they do! The guy that did my nails cut my finger and was getting mad over the fact that I kept telling him that it was hurting. Also if your the type of person that needs to have your nails looking perfect, I DO NOT recommend this place because even if you ask them to fix a small mistake on your nail they will start giving attitude and start speaking they’re language to their co-​workers which in my opinion is very rude. I will never come back here again. So disappointed.

Just recently returned to the bay area and saw this new establisment right by the mall. Never had been there but made a visit after receiving a gift certificate
(very generous amount) for my birthday. Anyway me and my sis came here to try it out, pedia for both and she added a full set for her.
First time pedicure was really good and well taken cqre of I believe both of us were happy with it. My sister went on and got a full set, she was not too pleased… she added a rose design to her finger and it was eh.
The second time I went solo and just got a pedicure… I was please with my pedicure the sond time as well.
(Mind you I still have a nuce amount of balance on my gift certificate)
The third time I went alone as well and gave a full set a chance. Wrong choice!!! Set was ok length, I brought in my new nail polish and was not too impressed with the color application work. The lady hurt my thumb qhile using the machine as well, the end product has acrylic left over and the color has bubbled. And it was not because of my brand new OPI COLOR.
Convenient because its close by, they offer reflexology, waxing, and facials… But if they cant handle a full set then I refuse to let them touch my face.