Queen Nails

I’ve been here twice. The first time they did a pretty okay job. During my second visit here I wanted a simple take off and to coat my regular nails with gel polish. This time they did a BAD job. The guy made me BLEED TWICE and had the nerve to talk me I’m okay. Not acceptable! And still had the nerve to still charge me full price. Never coming here again. Wouldn’t recommend this place to my worse enemy.

One off the best nail salon I’ve ever gone too. Lee is my favorite he takes his time and make sure everything if perfect and even. Price is not that bad either you really get what u pay for. Highly recommended

First time going to this Nail Shop and let me tell you Lee is the best, very satisfied. Also the other nail techs were very welcoming and funny. They sang me Happy birthday
Thanks again Lee
— Nhí a very satisfied customer

FURIOUS.
I walked in for my appointment at 4. I asked for the removal of my acrylics, and a gel manicure. Everything after that was a complete fail.
I sat down with a woman, since Lee was busy. She seemed completely unsure of what she was doing: she tried to convince me of getting a fill instead of removing my nails and getting a manicure. I insisted on doing what I came in for. She started to grind down my nails– I’m guessing to make it easier for my removals? Then halfway through a hand she started chopping my nails off with no regard to how close to my nail beds she was clipping! OUCH to say the least!
As soon as Lee freed up, she told me to sit with him instead and he would take care of me. Fine by me– he’s knows what he’s doing.
WRONG. He started digging into my nails so hard to remove the acrylics. I told him to stop and that it hurt too much. I said I was afraid he would cut into my nail bed! He just kept going, though, with an attitude that said «shut up, I know what I’m doing.» I asked if I could soak my nails to soften them up. He said it would take an hour, and that he does it this way for ladies all the time. I said it was painful, so he told me not to look. UMM I said it was PAINFUL, not hard to watch…
So, not 45 seconds later, he moves to my middle finger and proceeds to rip off my middle finger acrylic ALONG WITH MY NATURAL NAIL!!! WHAT THE FUCK. I screamed so loud because of the pain, and all he did was roll his eyes! He tried to tell me he only took off the acrylic and looked closer and realized he did take off a substantial amount of my nail. No apology. He just got up and brought acetone in bowls for me to soak my nails in and said, he would come back in 30 minutes. I dipped my fingers in the acetone and my middle finger burned so badly, which pissed me off even more.
So I’m sitting there, fuming. Eventually, the first lady came back and I ask her for a napkin. I wipe my nails and get up to leave. She looked confused as to why I was upset and I had to stand there and explain to her that when a customer says, «stop, you’re hurting me» you should stop. Of course, she went on to make it out like I was unaware of how removals work, and said that the Lee’s previous job was done so well that of course it would be difficult to take the nails off. SMDH. It wouldn’t have been as bad if they apologized or owned up to any of their horrible service but they didn’t.
No more «Queen» nails for me.

The staff is very friendly lee did my nails great customer service he cares for his customers and is not in business just for the money. This was my 1^st time here. I love how they can do all kind of designs and they stay up to date with what’s in right now. I will come back again growing my eye brows out to get them waxed will post a review after. 5 stars!

Just had my lashes done by Kathy and she did such a great job! Got the short lashes next time I’ll go medium! Thank you so much Kathy!

I have been coming here for many years… Lee is the only person that does my nails right… always perfectly shaped… and hes pretty funny too! His wife Kathy does great lashes for a great price $ 20… can’t beat that and she does a great job!!! This is the only shop I go to now… check them out!

I have been coming to this place for years, Lee used to be in Oakland. I would go there and get my nails done. he was great doing nails. I followed Lee when he moved to Hayward it now has been over 25 years, and continues to do great work.

I went here for the first time on Tuesday and was not disappointed at all. I made an appointment and came in for a new set and a pedicure. I was immediately seated and they started my pedi.
Soon after Lee came and sat next to me and started taking off my acrylics. He was super chatty and friendly the whole time. He told me to tell him if it started to burn etc and it never did! Lee actually put the nail on straight unlike many salons who always somehow get it crooked. He did the acrylic part very quickly and shaped them perfectly.
The pedi was alright, but she was a little weak with the massage. However, she was very meticulous with clipping my cuticles and shaping my nails.
Overall, the service is great. My pedi and new set only took an hour fifteen and cost $ 42. Not bad at all. Though a little dingy, I highly recommend :)

Love the way lee does my shellac. So fast too. Whenever I’m in the Hayward area this is the only place I will go to.

Mr. Lee, from Queen Nails does the best acrylic nails in Hayward! I’ve been using this salon for over 20 years. I can go for years without a broken nail — and Mr. Lee’s nails never lift in the back. Mr. Lee is also pretty creative on the designs.

Went here yesterday for the first time. Awesome service. I had a great conversation with Lee. Got a fill from Lee and my nails came out fab. Pedicure was nice and gave into the lashes done by Kathy. Over all for the price $ 52 (not including tip) you cant beat that. Will come back. Great service and great pricing!

I love Queens Nails. I have been coming here for over 5 years. Lee always does a great job on my manicure and pedicure. He has great sense of humor. Kathy does an awesome job on my eyelashes and wax. She makes me feel comfortable every time I come here. Highly recommended!!!

Love this place! Got my nails done by Lee. Usually the Only 1 I like doing my nails. Very fast and comfortable too. Been coming here for years! And I love the result’s every time.

I’ve always had a problem with my nail lifting. No matter what nail shop/​tech I went to within a week my nails lift. Not with Lee. My nails never lift. He is also fast! Full set in 30 mins! Very inexpensive but the best quality around. Great since of humor and always so welcoming. Notice most of the reviews talk about how friendly he is. The ones who state otherwise I have to say it’s probably you boo! There is always complainers and people who you just can’t please.

My wife has been coming to Lee for years. He is not only great at what he does, but has a great sense on humor. You can call ahead to see if it’s really busy or make an appointment. His quality of products is better than others and he is good at designs. Plenty of parking in the rear. She also gets Kathy to do her eyebrows and was very happy with the way they came out.
I always get a pedicure with the warm towel and wax, leaves my feet feeling great.

I only come here because they do a great job on my eyebrows. I

I love queen nails, I come here all the way from Napa just for Kathy to do my eyelashes & waxing. She is so perfect, precise & most of all gentle! Such a great experience every time. And not to mention she gives you a great deal every time! Love her

Lee and Kathy are the sweetest nail shop owners ever! I went in just for lashes but ended up doing brows and nails — $ 60 in total and that included a $ 10 tip.
Kathy did an amazing job with my brows and lashes. She was incredibly gentle and constantly asked if I was uncomfortable in any way. Pictures to come soon! SIDE NOTE: I had to get use to the lashes. When I got home, I was little worried because it felt off, a little pain here and there as I blinked. But a few hours later, they felt natural. When I woke up this morning, it felt completely normal. Don’t get discouraged, first timers! Kathy knows what she is doing.
Lee rocked my nails — super short, squared and french tip. Nothing fancy but he was quick and so friendly. We talked family, culture and history… yes, at the neighborhood nail shop, Ya’ll!
I will be coming back here again. Its a little out of my way but the way I see it, the service is well worth it!
Thanks previous reviewers!

I usually go to Queen’s Nails on A. Street but decided to give this place a try for eyelash extensions. This salon is definitely not in the best area. It needs a major make over, looks a little sketchy on the outside but I drove all this way, too late to turn around now. :)
I met with Kathy and she quoted me $ 20 for a full set of lashes. Wow! That is a great deal. Kathy is a very sweet lady. She said her salon was the first Queen’s Nails around here and she has been open for 20 years. Now on to the lashes.
Basically, she applied the clusters (set of 3). She did get a little drop of glue on the corner of my eye, but took it off immediately. All was fine. :) Kathy does an amazing job! You have a selection of short, medium and long. I chose the medium for a close to natural look.
As a first time customer, I appreciated her low prices, attention to detail to my lashes and eyebrows and most importantly, she did NOT try to sell me any of her other services,(ie. lip wax, nails, etc) like other salons usually do. These are suppose to last me about 2 – 3 weeks, so we’ll see how it goes.
I was in and out of there in 30 minutes. I spent $ 20 for lashes and $ 8.00 for a wax. Definitely worth the drive over!