Hydrex Pest Control

I called their Hayward office 510 8 861 515 when we heard roof rats. Brandon came out and inspected the attic but found no fresh droppings and said he would not lay traps as it was a waste of money; the rats were in the inaccessible roof pitch area, not our attic. He saved me $ 250 and let’s face it, he could have just laid a few traps and taken my money. If you want an honest operator, ask for Brandon — if he can fix it he will, if he can’t or if it needs a different approach, he will be honest.

We hired this company for monthly maintenance to prevent ants, pests, rodents, etc. in our yard and home. We live around a lot of open space that has lots of pest and critter issues. Their service was hit-​or-​miss. The only way we knew they even came by was the bill on the door. We had occasional issues during service times that required follow-​up calls, even just after they supposedly serviced our home. About 6 months or so ago, they just stopped coming, which was evident by the bill suddenly coming in the mail instead of being left on the door, the ants all over the yard and invading my kitchen and bathrooms, and gopher and/​or snake holes in the yard. We received no response to messages left about the problems. Even though service or return calls never happened, they continued to mail monthly bills and would leave messages demanding we pay the bill. Since we are not home during their limited hours, we left messages to call on our cell and work phones and to DO THEIR JOB. They never returned a call to the numbers we provided in our messages, nor did they resume service. NEVER consider doing business with com

youtube how to make a rat poisen mixed with penut butter worked for me, i hired these guys and they did what i had already done at first which was throwing rat poisen and setting up traps, they charged me the entire amount i paid 475 dollars and they didnt want to refund none of it after they clearly said they would, they only came once and once i noticed the werent doing nothing different i told them to not come. im so dissapointed what a rip off, im sure all these companys do the same.
im now with the do it yourself approach on everything.

We moved into a rental property, only to find out that there was quite the ant problem. We got the landlord to agree to pay for the first pest control service. They gave me a price to stay under and Hydrex was the only one that fit the budget… I called all the big chains for quotes (Orkin, Clark, Terminix.
The lady who helped me on the phone was very helpful in getting me set up for treatments and making sure I had the necessary paperwork from my landlord. We opted for the quarterly service which cost us $ 100 for the first visit and $ 90 for each subsequent visit (occurring every 3 months).
The added bonus was that they have a guarantee, so if you need them to come in between your scheduled treatments, they will do it for free. PLUS!
We are sadly ending our contract with Hydrex… and upon receiving my letter, the manager called me to find out why I’m ending service. We’ll be moving, and hopefully our new residence won’t require pest control service… However, if they do. I’ll definitely know who to call.

I have been a happy Hydrex customer for quite awhile now, at least a couple of years.
The first time I called them was for bugs in my pantry. Ew. The knowledgable guy I spoke to on the phone cheerfully helped me to identify the pests and instructed me on steps to take to eliminate them on my own. Didn’t even try to sell me a thing. That is an ethical business!
Months later, when I had an ant problem during the rainy season, I called them to come and spray. I now subscribe to their service, which means they come out every few months and spray for about $ 75. Now, here’s the cool part. When you subscribe to their service, they will come out for free anytime I need help with pests. Mice in the garage? Out they come, saving the day. And always with good advice on how to minimize possibility of return. Active wasps’ nest above your front gate? Have no fear, Ernie is here! More ants crawling in during a downpour? Out they come, inspecting every crack and crevice for possible entry points.
They are friendly and smart. I love ‘em!