Home Depot Cabinet Refacing

Design Consultation by the Worst Salesman I’ve ever met…
My request to bring specific products I liked were not communicated, they didn’t even carry most of the products they carry in store (not explained during the appointment), and this sales guy who came to my home wanted to sell me something I didn’t like, didn’t need at an exorbitant price.
Nate of Fremont should be fired. He was the worst salesman I’ve ever dealt with. While he was knowledgeable about the product, he actually said, «I need you to fall out of love with what you saw in the Home Depot store and in love with something I have.» I had requested about 10 samples (hoping for 2 – 3) from the store that matched my paint and floor. They did not come – that was probably a miscommunication. First disappointment. He asked where my husband was, and shouldn’t he be involved in a decision? I said yes, but I wasn’t ready to make a decision today, I’d like to narrow down, get a quote or two for moving forward in the next year. I explained that I am a designer, who had built a kitchen from scratch using Home Depot, and it was featured in a magazine. He then strongly disagreed with my design decisions. I found two products that I asked for a quote on, and he strongly tried to dissuade me, since I didn’t «love» them. I asked for a quick ballpark, not the full hour he said it would take to do it. He finally took a few hurried measurements and came up $ 18,846 for a wood REFACE with no counter top or backsplash and NO INSTALL! He estimated 2 slabs of granite and the install that would take three weeks. I said, no, this should be 2 days, 3 tops. His explanation astounded me, «Contractors generally like to make $ 50k — $ 100k/​year, so that would be $ 6,000 for the install. I don’t know where you did your last kitchen, but here, permitting takes 3 weeks.» I told him my REFACE project does not need to be permitted and nobody would pay a contractor between inspection and install. He realized I called his bluff, called it a bad appointment, and ran out the door. PS, the follow up email listed a bad phone number. Of course Nate wasn’t going to leave his business card.