Bank of the West

We are a local business and could not be more happy with both John & Sam. Excellent team and very attentive. We always get a response from them in a timely manner and they go out of their way to provide excellent customer service at all times.
We recommend them with full confidence!

Everytime I come here, the staff is friendly and goes out of their way to help. The only con I see so far is they are not open on Saturday. Other than that, it’s usually easy breezy when you come here.

Posted on incorrect location.

I’ve been banking here for over 10 years and I absolutely love the staff! They know most of their customers by first name and they are fast. I had a problem with my account and within hours, they took care of it! I’m really happy with this bank.

I have banked with bank of the west for years. This is the first time ever that I received great customer service at a bank of the west. I only made a deposit but the teller was so nice and friendly. Makes me consider banking with bank of the west longer.

Delores is the best ever!

not part of this bank. but this one allows me to withdraw from my credit union account and they give u money in 5s!!! i mean its pretty neat and right next to a Panera and other cool eateries and things to do!

This bank is awesome not only because its right across from my work but because of the wonderful people that work here. Everybody is so nice. And they all. know me hahah.

bank of the west practices policies that are absolutely unfair and misleading for the consumer. I read that 3 reviewers commented on how short the wait is compared to others. maybe because the other banks treat customers money more fairly instead of trying to steal it every chance they get. bank of the west does everything it can to add penalties and fees, the telephone banking is a joke and i was even told by an employee that the telephone information is totally
is not consumer friendly, bank of america stays open until 6 pm and not just on friday. If you make a deposit at the ATM it counts the day you make it, not the next day like
far as being treated with respect the manager at southland is definately lacking in his people, listening and communicating skills and needs to seriously review customer service 101

I have been getting Robo Calls from this bank for about 3 weeks now. There looking for someone I do not know. I keep going through the process of telling them that they have the wrong number. But they refuse to stop the calls. I have requested that they stop the calls at least 4 – 5 times. Each time they assure me that my number has been removed. But the Robo Calls continue. Anyone have a clue how to stop it?

I don’t understand standing in line at Bank of America, Wells Fargo or Chase when there is this fantastic bank right around the corner. Hardly ever a line. They recognize you and call you by name. Great customer service. Everyone treated with respect… you know, like they appreciate your business.

I heart dis bank! Like the previous reviewer, I agree, the people that work here are so sweet! True, a lot of the time, the bank seems dead, but there have been a couple of times during the lunch hour when I’ve gone & had to wait in a long line. I’ve been with BOW for almost 10 years now, it’s all right.

This bank when you walk in seems dead. There rarely anyone in there compare to Wells Fargo or Chase. I am going to have to give as many stars as possible for their customer service. No wonder they got so many of those prestige Outstanding Customer Service awards. Anything that you need to do at the bank the tellers make you feel welcome and their always willing to help. One thing I dont like it since they are somewhat a smaller financial company their not very… i dont know how to say it but like not up to date. Like they dont have that much technology or its like their not in our time.