AllCare Veterinary Hospital

I am a little bummed that there isn’t a vet on site all the time. That would be helpful, but it’s okay considering the services they provide. Super happy taking my two pups here. Staff is super nice and friendly, and it’s super affordable.

When we got our first dog in 2013 we brought him here and the woman vet was so nice and so good with my dog. Since then there have been two male vets. The last time we took our dogs in we wanted them to check our female because she was pregnant. They told us they would have to do x-​Rays to see if she was. You could TELL she was. They said come back at the end of this month for the x-​Rays. I think they just wanted the money, my dog gave birth 2 days ago to 4 healthy puppies. Thanks for nothing. We will not be returning.

the front desk staff so rude and unprofessional… wouldn’t take my pets here… if I can give this place 0star I would

Everyone’s been really great! Especially with Desirea, she’s been extremely helpful and nice. I left my other vet hospital to come here from the reviews its gotten, and it has not disappointed me.

They have great initial visits, I recently took on a new chi and after seeing her, she had an ear infection ! What I didn’t notice i wondered why the vet wanted a shot for inflammation but the vet and then my son did notice
Is that her ears are thrashed from it looks like years of scratching! Now I wish I got her the shot. The vet is very smart just a few minutes and he can tell u quickly if your pet is healthy or needs treatment! I enjoy the staff and they are very gentle with my babies! Yes he is so fast that I don’t catch his name either however that’s my responsibility to know who my veterinarians name is

I finally took my 10 year old cat in for a check up the other day. She has not seen a vet in years, and I had a coupon for a free first exam so I decided it was time to bring her in. Everyone was very nice. I felt very comfortable with the veterinarians knowledge and handling of my kitty. I didn’t catch his name, but he was very well dressed! Turns out my senior kitty is doing well and blood work looks good. I would happily come back to this vet in the future should the need arise.

This place is horrible.
I took in a rescue feral kitty about 6 weeks old and decided to keep him. I haven’t owned any animals, and I hate cats, but this guy was something else. I love him. I named him Sven cause, well that’s awesome and I have a 5 year old and I knew that would blow her mind *queue Frozen soundtrack* You’re welcome for getting Let it go stuck in your head.
Again, I’ve never owned an animal, but the wife says he needs to be neutered or else he sprays or something. I didn’t want to neuter him, cause I wouldn’t want my balls removed, but she is my wife, so we compromised, and she got her way. So we turned to the experts, a vet.
Wow, these prices remind me of seeing an actual doctor. Can I take him to a real doctor that has malpractice insurance?
Looked online, got a coupon for neutering (Cool!) and called to make an appointment. Appointment set for Wednesday at 8am. Wait, what? You open at 10 am per your listing. «Oh yes but we get here early to accept animals for surgery.» Um, ok.
Called at 8:00am day of appointment, just to make sure, told to come on down! Got there at 8:30am, door was locked. Very nice little girl with a very excitable puppy let us in. 2 folks behind the counter, one translating to the girls mother about whatever, and a gal to help us.
This dog was very excitable, so excitable, we stepped into/​over several puddles of pee on the way in, and proceeded to watch the young pup piss over the entire floor as the young woman answered phones in front of us while we attempted to tell her we were there to drop my cat off for surgery. Meanwhile, the gent helping translate to the little girls mother is completely oblivious to the flood that is occurring in the waiting area.
20 minutes later, she hangs up the phone. We discuss pricing. The coupon we had covers the neutering only. «Extra for pre-​op blood test, medications & Ecollar»
Ok, well, define medications. Doesn’t include pain medication you say? Wow this thing lives with me, if i had my balls removed without pain medication at the request of my owner I’d sure hunt him down and at the very least dookie in his shoe when he’s sleeping. I don’t want that, yes we will opt into this scam to get us in your door and yes we will opt for the «Safety & Comfort package» since we are already here. Note to self, read fine print next time.
«Safety & comfort package» includes:
IV CATH & fluids, buster collar, pain meds
Huh. This is surgery right? You know, I just build houses for a living, but can’t things get infected when you slice into my poor itty bitty kitty and take his balls from him? How about antibiotics?
Of course that’s an extra $ 18. Fine, whatever, I love him, I would like him to live after the contents of his man purse are removed.
So wait, if we didn’t opt for this care package you guys would do what? «Strap the cat down and neuter him while awake.» WHAT?
«Most of our vets don’t do that, but we have one that will, mostly for ferals and strays.» Ok, Jack the Ripper for cats resides in this vet clinic. Wife likes this place, so compromised and she got her way, not a big fan of the couch to be honest. Love you wifey.
We brought a collar from a friend, can you not charge us $ 9 for the $.50 worth of plastic? No? Awesome thanks! He’ll be ready by 2pm? I get off at 4 can I pick him up then? Yes? Thanks so much! *Swims through the piss accumulated on the floor by the dog out the door*
*Time warp* 2pm
Call into the office, asking for status, won’t be ready till 5pm. oooooook.
5pm, Show up, get my kitty, he’s pretty drunk, pretty funny, kinda melts in his hand. Clutch my testicles as I walk out so my wife doesn’t get any ideas.
We get home, realized we didn’t get any pain meds or antibiotics. Clerical error, give them a call, they say the cat doesn’t need pain meds, he’s good, and it was a mistake not giving us possibly life saving anti-​biotics. My wife drove down to pick them up.
Well, since the young ladies that we talked to have obviously been neutered before and DEFINITELY knew the amount of pain the cat couldn’t possibly be in because having gone through this procedure before say he doesn’t need pain meds, cool, lets see a refund. No dice.
What? You can obviously refund parts of this «Safety and comfort» package as you already did for the collar. No budging, front office gals don’t have the authority. Ugh. Whatever.
Called them back after we returned home, cause, well the pain meds thing was bullshit. They then told us the coupon we brought in only covers neutering, and the all care package was for the IV and catheder and anesthetic. Wait, but the coupon says in the fine print it covers that. «Well, the voucher saying that is a booking error and we don’t decide it.
Fuck you.
You can’t keep your word on any subject, we’ll take any business we have further somewhere else. Avoid this place like the plague.

THIS VET IS TERRIBLE.
My dog had severe itching and black specks on her tummy and near her tail.
we took her in only to be told it was just dirt and the cause of her itching couldn’t be identified…
We took her to another vet and guess what. SHE HAD FLEAS!
This vet couldn’t diagnose my dog for fleas!
Even after we specifically asked her if the itching could be caused by fleas.
RIDICULOUS!
Switched vets immediately!

This is my 3^rd time coming to this vet.
They seemed to not be sure what he needed for his last round of shots, but they figured it out. On the next visit we discussed getting him fixed. First they said the vet wouldn’t do it because he was too young. When I told them I had another appointment somewhere else they decided to do the blood work and move forward. The vet seemed knowledgable, but didn’t earn my trust with this visit.
Yesterday:
I brought my 8 month old pup in because he threw up and had bad diarhea. After waiting half hour a male walked in smelling like he smoked a pack of cigarretes, which really rubbed me wrong because I almost gagged it was so strong. He put his stethescope on him and was turning to leave. I stopped him and asked him about his missing fur patches, he very cavalierly said it’s probably a skin allergy while walking away then mumbled he will return with his plan. Another thing that rubbed me wrong is that his fingers looked like he chews his nails, cuticles, and surrounding skin.
He didn’t take one sample or really even examine my pup but sent his assistant in with a laundry list of meds for him. I asked what the meds were supposed to treat and what is the diagnoses. She said we don;t have a diagnoses so we are just treating him generally. I refused to blindly let them dope my pup so I walked out with «puppy pepto» and confusion. The vet was in the exam room less than 5 minutes.
I took my pup for a walk in the neighborhood during which I saw the vet outside smoking another ciggarette while customers were waiting. SMH!
This was a different vet than the initial one I saw. Never again!

We just moved to the East Bay and I was having an issue with my Aussie, Pikachu. He’s an 11 year old and started to show hardship while walking and could not jump up two steps on our porch to front door. He also started panting all the time, even at rest, not after a walk. He stopped wagging his tail when I pet him… it was so sad! We called around to see about an appointment and an estimate for those symptoms. We got a $ 600 estimate for radiographs, office visit, blood work and meds if needed. No way do we have $ 600. We called a few others and they were kinda aloof to the ergentcy of getting him in if he pants all the time… i read this on internet… they didn’t know??? They also had high estimates.
My boyfriend called one in Hayward half way between our house and his work. They waived the office visi due to being new client (very smart) and listened to us when we explained we were tight on money but ofcourse would do anything needed to get our old dog back. Dr. Graph looked ay Pikachu and had such a nice «bed side manner» He watched him walk and explained the panting could be his way of telling you he is in pain. He checked his heart at which time he said he could not hear anything… I got alarmed and said no heart beat?? what do we do??? We just laughed and he corrected himself saying, I hear nothing wrong. LOL He said lets start with the most probable reason (pain). I will give him an antiflamatory and a pain med. If this is not working then we take exrays, and maybe some blood work. What a concept… he didn’t make us do all this work we may not have needed and did you know, the very next day he stopped panting, wagged his but… not tail cause he’s an Aussie. He also jumped up the stairs to the front door no problem… The cost $ 124.00 I strongly recommend this vet hospital. The receptionists were amazing as well. You could tell these were animal lovers and the wellbeing of the pet came before how much money they could make on the pet!!! Love them… they are vet now for sure!

so after my puppy was diagnosed with form of mouth cancer (tiny sore by tooth) by Vet and pathologist she sent sample to, low and behold dog a year later dog is FINE. No lump, no rotting of the mouth, foul breath, vet is «Shocked», takes pics and all and to think given the death sentence of cancer by vet, I was ready to put pup down, glad I didn’t
So yesterday my wife takes dog to vet since she seems to have a UTI or bladder infection, vet charges us some $ 200 to do blood work/​urine sample. Today vet calls and says yes dog has high white blood cells, but to narrow down what the infection exactly is would be another $ 145, HUH? You couldn’t get that info off the test you did yesterday, nor inform us of that yesterday, just give me the damn antibiotics and done with this place.

We are a gay couple, who opened our front door to a mother kitty giving birth to 5 kittens.
The mommy kitty we named Miracle, was in desperate need of medical attention… along with her kittens. We immediately took them to this facility and was seen by wonderful caring front desk staff, a loving doctor, and wonderful nurse who helped support Miracle back to health and give us the reassurance we needed to not loose mommy kitty… or her kittens.
We never wanted to be parents… however, the staff truly was a miracle and that’s how mommy kitty got her name.
Thank you for your tender care during our journey with this cat family. My partner and I cannot stress enough… Please, please, please check out this amazing facility… We definitely give FIVE kitty PAWS UP… Lol
Nikki, Desirea and Fili… the AWESOME !!! WONDERFUL !!! Caring staff deserves mention.
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My wife and I brought in our 2 week old baby kitten Smokey here today for her first doctors visit. We didn’t know what to expect but this place is really worth going to. All Care of Hayward is extremely clean, it’s not crowded and musty like other vets, the receptionist Desirae was really friendly towards me and my wife, and they got to us fairly quick.Dr.NordHagen was our vet she was very nice, she knew what she was talking about and answered all my questions. I only wish they opened up the day care because me and my wife could use it as we both work hopefully they open it up soon other than that we were extremely satisfied and we will be definitely be coming back.

The positives: Friendly staff, new location, GREAT prices.
The negatives: Be prepared to wait. I’ve had to wait at least 15 minutes for every appointment. They seem to be short staffed. Also, there’ve been times where I’ve seriously questioned the vet’s knowledge…

I unfortunately had to bring my dog in to this hospital recently because she was in a lot of pain. Dr. G as always, was thorough, friendly, professional and just awesome! The hospital always smells and looks really clean and the staff is outstanding. Dr. G got to the bottom of what was going on with my Allie and she’s doing fine now. I can’t thank this hospital enough!

DR. G is amazing! Friendly, knowledgable, and will inform you of a few scenarios. This is our go to vet for all of our pets and she will even break it down for you into different price options depending on what you feel comfortable getting done for your pet. She is gentle and shows true love and compassion for what she does. I would highly recommend her to anyone in the area looking for a veterinarian.

If you say you open at 8am then I expect you to be open at 8am!
I visited the office for an initial exam on Tuesday and I was suppose to drop my dog, Champion off this Morning (Thursday, May 16^th) at 8:00am. I got to the place on at 7:55am and waited til 8:30am and still no receptionist showed up. The receptionist specifically said I can drop off my dog from 8:00am to 10:00pm and the clinic is suppose to open right at 8:00am. I stood there in the rain while waiting for someone to show up. I had to work at 9am so I left after 30 minutes.
How can clinics claim to open at 8:00am and not be there on time? The receptionist called after 9am and asked if I was still going to drop off my dog.
I told her that I went there at 8:00am and asked her what time are you supposed to open? She started stuttering and made an excuse that she left her keys at home. Never rely on 1 single imbecile to open a clinic. How can you run a business with such unreliable staff. I’ve waited and waited… I went to work late where I had a big event scheduled and because of her tardiness, I had to go through the rest of the day with rushing through the event.
I told her to have a Manager call me as soon as possible and I yet have heard from their office. I bet she didn’t even past the message on.
You messed up my time and you messed up my money. You won’t EVER see me there again.

So far so good! I took my puppy (shih tzu) for his first check up and shots and could not be more pleased with their services.
I called the day before and they were able to squeeze me in the following day. They offer individual vaccines ranging from $ 15-​$ 20 a shot. I purchased the «Complete Puppy Package» which includes 4 –visits in a span of 6 – 18 weeks, which includes all necessary vaccines, exams, and nail trim for $ 145.
The staff was very welcoming and they were not pushy with offering optional and unnecessary treatments. Being a newbie, I had a ton of questions for Dr. Grijalva and I appreciated how patient she was. The entire staff was very knowledgeable and put me at ease to ensure that I was starting off on the right track with my new puppy.
Overall, the hospital is very clean and well taken care of. I am fan! :)

This place gets 2 stars. Why 2 stars, you ask? We’ll 1 star because it’s a fairly new facility and is clean and contemporary from the inside. The other star is out of pity. The staff at AllCare Vet Hospital lacks any sort of knowledge, whatsoever. Any question I ask about my English Bulldog is answered with another question!
It’s literally like talking to the Riddler!
I have been bringing my dog into AllCare for awhile because of the location. However, after numerous visits where l’ve received no answers for the same questions, it’s just time for me to find a new vet.
Seriously…the Vet asked me CATCH A BUG for her… I’m dead serious… and the Technician there is clearly on drugs or just plain outright, stupid. I asked the technician, where the medication that was prescribed by vet was to be used on my dog, since she had a couple of ailments. Her reply, was I don’t know and she proceeded to use the wrong medication on the wrong ailment before I stopped her and told her to go get the vet. Her response — «Well, I’ll go see if she can come… she’s a little busy because we’re busy.»
Seriously, all this place has going for them is the facility.

I can’t say enough good things about this hospital. They’re a sister clinic of the one I used to take my dogs in San Carlos but when I moved to Hayward I had to research a new Veterinarian in the area. I briefly tried Noble Vet but had a terrible experience there.
My first good experience with this clinic; Our dog of 21 years, Zorro, stopped eating and we made that hard decision to put him to sleep. He was suffering, and we needed to take him in that day. Even though it was later in the day and they had no appointments available they stayed later to accommodate us. They were very gentle with him, and sensitive to our feelings. Even though they were all staying late, they respected our last moments with our dog and didn’t try to rush anything. After everything was said and done, the Doctor patted us on the shoulder and assured us we did the right thing. He was purely genuine throughout the whole process.
Our second experience here was for my 5 month puppy. She needed some booster vaccinations and a refill on her flea prevention. We saw Dr. Jeannie Grijalva and she was fantastic! She was very lighthearted and funny. She even sent her condolence for Zorro’s passing. My puppy is still learning to socialize with other people, so she’s a little skittish and yappy around new people and they took their time with her, giving her treat, and tried to gain her trust. She wasn’t 100% but she was trusting enough for an examination and her Rabies vaccine.
I also wanted to give props to Kayla, the Vet tech on staff there. She’s very thorough, and sweet. She helped us both visits.
I would say if you’re looking for an AFFORDABLE Veterinarian for amazing quality of care, head to AllCare in Hayward.