Eden Pet Hospital

Not sure about the truth behind some of the negative one star reviews, as there is two sides to every story… What I do know is, I took my 15 year old kitty Bud in today to have all his teeth pulled since he had a horrible tooth root abscess and the rest were infected or mobile. Due to the neglect of his previous owners who left him behind in the streets after they moved. Bud also has heart and kidney disease. Dr. Dabaco took the time to review all my options and risks assumed with putting Buddy under sedation and what would be best for his quality of life. Bud handled his dental like a champ with the watchful eyes of the all the techs and Doctors. Without a doubt, I highly recommend Eden Pet Hospital. The Doctors and staff are compassionate, knowledgeable and help guide you to make a decision that you are comfortable with. Not only is the pricing fair, I believe that if you truly want to help your pet you will take the time to look over the estimate or «treatment plan» that the Doctor provides you before any treatments are done and review what you can afford and ask questions!
*rant over* :)

The visit cost 60 $ is more than most of their medications. The Drs are NOT pet lovers, they are MONEY grubbers. This all female vet is very stange to a males presence and if your a man you will be treated diffrent. they will make you do last minute tests and nic nacks to make sure they get more money. be aware. they will «try» and help your pet but you’ll be paying for it heavily. The ladies at the front desk can be very rude and impatient especially to older persons, which I’m sure they are taking a good amount of money from. Vets are wrong. they push medications and procedures VS love an knowledge. plainly put «money grubbers, not pet lovers».

IF YOU REALLY LOVE YOUR PET. DO NOT COME HERE !! THEY CARE MORE ABOUT MONEY THAN THE LIFE OF YOUR PET !!
My beloved cat was diagnosed with pancreatitis, vet from another clinic (where we did the blood test at) said she would be well with medication. My cat was still getting on my bed sleeping with me, getting on the window to enjoy the sun, and eating on her own that morning, she not very sick.
However, Eden insisted that she has to be hospitalized, without trying to understand my cat’s condition. Worst part is, they kept her there for a whole week, and we realized that they NEVER GIVEN her the needed medication to threat pancreatitis (steriod), nor the ultrasound (despite requested to have those ASAP), until late afternoon at the end of the week.
In addition to that, my cat’s condition had gone much worse while being held at Eden. It was very noisy there during the day, and she was left all alone for over 14 hours after they closed every night. When I sit there hours a day, and she was pretty neglected, i cannot imagine how it would be like when i am not there. Several times, i picked her up and realized she is wet, and they said they cleaned her… AND DID NOT DRY HER?! Also, i don’t know what drugs that had been giving her that made her started having diarrhea and vomiting being there, which she was not having at home. And, my cat is very vulnerable to stress. The stress of being there also aggravated her illness, she becomes weaker and more ill every day being there, she even fell into the little box; but they refused to release her to let her go home, n keep saying things to scare me. Just because they want to get that $ 4000 by hospitalizing her. And that took the precious life of my baby.
And after they exhausted the money from you, there is no one to follow up.
They only care about their business benefit, but NOT the best interest of the animal. Where is the conscience? where is the integrity?
I have talked with several other vets afterward, and they all said, with her condition, she didn’t have to be hospitalized, however, she does need steriod (which Eden did NOT give her until very late), they all questioned Eden’s intention of hospitalizing her. If she was able to rest at home with the right medications, She could have still be alive and still sitting on my lap now. I could have still be able to rub her little ears, touch her soft fur, pet her and hug her. But now, … she’s gone… because of Eden’s greediness !!

I have been going to this vet for years. Dr. Chen is the only doctor I will see there. I have seen two others but did not feel comfortable with them (nothing wrong with them, we just didn’t click). This year has been a rough year for our dogs. Our lab was very old and was having neurological issues so we made the appointment to let Snickers go back in April. At that appointment, we changed our mind and took Snick home and Dr. Chen was very understanding. Very shortly after that, we couldn’t let Snickers suffer any longer and let her go. Dr. Chen was very compassionate and gentle with Snickers and did her best to comfort my daughter who was in such distress. In September, my sweet little Bella, whom had liver and kidney issues, took a turn for the worse very suddenly. She could see I was struggling with what to do after we put Bella through numerous tests to try to find a cause so we could figure a treatment. She suggested I get a second opinion, which I did. That helped me make a decision but it was still so painful. Dr. Chen was again compassionate and I was comforted knowing that Bella wasn’t with strangers at the end. I’ve read some of the negative comments on here about her but that’s not the person I have seen. I trust my animals with her and will continue to bring my babies here. The rest of the office staff have been awesome as well. They were very understanding when I couldn’t keep it together toward the end of both dogs lives and after they were gone.

I can’t say enough good things about the staff at Eden Pet Hospital. From Debbie and front desk staff to Dr. Chen and the vet techs, my dogs receive loving care on each visit. It’s such a relief to know that there are people who care for your pets almost as much as you do!

They are very thorough with checking my dog as I took her to another vet before this place and the other place stressed me out saying my dog had cancer when it was actually spine issue which is treatable. Their vet was way more knowledgeable and caring!!!

We always bring our animals here when they need to see a Dr. We’ve ended up seeing almost all the dr’s at one point or another but I highly recommend Dr. Dabaco, Dr. hardy, or Dr. Chen. They all have a great bedside manner and can answer all your questions. The assistants are also great. Very friendly and you can tell they have a love for each animal they see.

We just moved to the area and found this place on Unilocal.This place shows their team is very professional and gentle. My dog Katsu saw dr Chen today and her assistant were great! My dog takes some time to warm up. Also they know Shibas very well. They asked me some questions to get to know my dog before doing the physical exam. All questions were answered and all staff were great. Thank you Eden pet hospital for being so gentle with Katsu! We will be back soon for his next shots.

Update 6÷9÷15: thank you to the friendly office staff for helping me so quickly and efficiently with an urgent issue for my cats!

Be very very careful to read their prescribed meds and then ALSO research the med (s) AND dosage on the internet. TWICE the screwed up prescriptions. First, they prescribed 2 DIFFERENT meds for my dog and then gave us two bottles of the SAME med. I caught this error before giving it to my dog. Another time, they gave my small dog a dosage meant for my big dog. My small dog did end up getting 3x the dosage he should’ve and was acting crazy. I especially didn’t like the vet’s laidback reaction when I complained.
I was appreciative of how they handled the passing of a former pet. However, I did not appreciate that I ended up spending $ 1,000+ in tests, treatments, and eventually putting it down. I just didn’t understand why after all that, THEN they determined the pet had a «fatal virus». Why couldn’t the 1^st round of testing found this «virus»? The way they put the pet down was compassionate, peaceful. They sent me his paw print with a little memorial card a few weeks later.
My dog saw Dr Chan one time — and only one time. She was more concerned w/​getting on with her date for the evening than what my dog really needed. We had her last appt of the day. As we waited for our bill in the lobby, she waltzed out from the back all dressed up and left with the man also waiting in the lobby. Then, I said to myself «Ah, THAT’s why I felt rushed and she didn’t seem to want to do any tests or prescribe anything. She just wanted to get out of there». The visit was a complete waste of time and money. I could’ve gotten the same general info online.
They lost their best, Dr Ma. Debacco is ok. Dr Chan we won’t be seeing again. Haven’t tried the other (s).

Another wonderful visit.
Our rescued English Bulldog started limping again, and we decided to take her in for a thorough evaluation this time.
She had started to limp more than a couple of weeks ago, but it was better the next day and when we called Eden to have it documented, we were advised to ‘monitor’ her over that weekend, apply warm compresses and see if it improved. Our dog’s situation did indeed improve after a few days. The vet had advised, during that initial phone consult, to keep her from running and jumping and not going down steps because this could make the situation worse.
After more than two weeks, we thought she was back to her usual self, so my husband played run and fetch with her yesterday. She enthusiastically retrieved the ball several times, but after her post-​dinner nap, she came up lame again. We took her in this afternoon and met with Dr. Droke. The one thing I like about Eden is that they take their time. They don’t try to rush you or pressure you. Dr. Droke did a thorough examination of our Bulldog on the table, palpating, moving the leg, etc., and WE were the ones who insisted on X-​rays to rule out other possibilities. Dr. Droke said she’d give us a quote for the X-​rays before we did them, just to make sure we wanted to spend that $$ at this time.
How many vets do you know who would do this… let you stop and think about it first? There are many unscrupulous vets out there who are just out there to rake in the dough… I know this because I’ve dealt with this before with my previous Bulldogs. We said, «Yes, take the images.»
It turns out that our dog may need knee surgery on that right hind leg, but we were NOT pressured into doing in immediately. «Let’s try something non-​evasive first… if she does need surgery, you could push it back for another year, save up the money… and maybe it might just heal itself. She’s still a young dog. You’ve got some time.»
How’s that? Unscrupulous vets would push, push, push for the surgery, practically shaming you into getting it. And Dr. Droke also stressed that if we DID decide on surgery, we’d have to pick someone really good. If the surgeon screwed up the surgery, our dog could be worse off than she was now.
We love this place! It’s one of the few places that really understand the English Bulldog breed.

I’m updating my previous review because we just got another Boston Terrier, 1.5 yr. old, that we adopted with the help of the staff here– they knew we were looking and another client was looking for a good home. The wait room has recently been remodeled and is clean, professional and warm. The front staff is knowledgable and happy to share tips. Our tech was also professional and of course Dr. Dabaco always has ample time to explain the procedures and answer questions about the care of our pets. She is an animal lover & skilled doctor. Our dog was recently neutered here and he came home like a champ. Highly recommend!

I would give this place negative stars. It is not healthy for you beloved pet to have to endure this ridiculous place and Dr. Chan. She is only worried about money and gives false diagnosis to rip you off. If you love you pet like your child, do not take them here.

i would love to. sit here & list every single thing that is wrong with this experimental animal chop shop but the moral of the story is this — – if you love your pets, i beg you not to bring them to this horrible & torturous place — –. i hope this hell hole is shut down soon! the vet & entire staff should be ashamed of themselves. smfh! fyl!

Great visit. Danielle and Dr. Ma are amazing and so patient with our ornery cat. Danielle spent so much time with us explaining everything and making sure we had everything we needed. Thanks ladies!

Eden Pet Hospital is awesome! Now if only I could get a GP as good as the vet is here.
Everything here is awesome. This is probably the first time I haven’t had any complaints about any place anywhere: The ladies at the front desk are nice, the nurses are awesome, the doctor is amazing, and the price is beyond reasonable.
I went surfing around online looking for vets and a general trend would pop up: Nothing but five star reviews, and then a handful of one star reviews all complaining about the cost while spamming $$$ everywhere.
This bothered me as, «What if my cat ever needed surgery? Will they charge me thousands?» But something stood out here unlike all of the other vets in the area: When there was a comment complaining about an emergency visit costing tons of money it was complaining about hundreds, instead of thousands like everywhere else.
Last time I went in I think my bill was around $ 7. How cool is that?
I plan to continue coming here for a long time to come.

When Dr Chen moved from another vet practice, I gladly followed her to Eden Pet Hospital. She’s been the best vet my cats have had, is very thorough and has done a great job of diagnosing any health problems they’ve had. She’s been helpful with ideas to help behavioral problems with them, and is always kind and patient with the animals.
The front desk staff and vet techs are friendly and helpful, and the facility is clean and smells good. I’m very happy taking my pets there and wouldn’t go anywhere else.

Dr Chen did a great job, very professional. The clinic is clean, the staff friendly,
Glad we chose Dr Chen after calling around. Pricing was more than fair and service is excellent. Thanks — Rich Storelee

I recently got a puppy who already had many problems. I took him here after some research. I work in the city and was looking for a place that would be available during emergencies and that would work with my hours (early evenings). This was the best place with the best hours. They even have Saturday hours which my original vet did not. I like how this place has 3 doctors available and all are very thorough in their examination even when it’s the 3^rd or 4^th time seeing my puppy.
They are able to answer all of my questions and not undermine my research. They were able to inform me of many details I wouldn’t have bothered to ask. Incredibly friendly and helpful staff. They have a puppy package for about $ 350 that includes all of the basic vaccines, stool labs, microchipping, and deworming. This made getting a puppy all up to date with his shots easy and with one payment.
Another perk they have is they will email you a few weeks prior to remind you to make an appointment for your dog to follow up on whatever that needs to be done. This great, especially since I rely on my email a lot.
I think I will be coming back here for my puppy’s lifetime and any other future dogs I will have.

Our poor 6 year old cat snagged a nail and was bleeding profusely. We managed to stop the bleeding with corn starch and flower, but started looking for the nearest vet with high ratings. We had recently moved into the area, and had been too busy to select our new vet… and in my experience I am very skeptical and untrusting of vets.
To my relief, this was an amazing vet and a great experience (less the traumatic experience for our kitty). They were willing to fit us in same day (Saturday). There was a bit of a wait, but they at least apologized sincerely and gave us a discount for the inconvenience. They clipped the entire nail, bandaged the foot, and gave our cat pain meds. Today i brought our cat in for a follow up visit and they performed a free removal of the bandage and inspection of his nail. Our cat is now at home, happy and recovering well.
This is a clean and caring vet– my wife says her best vet experience and she has had multiple cats. We will be bringing our pets here so long as we live in the area.