Arman’s Sewing Machines & Vacuum Center

Store owner is a really sweet lady. She goes out of her way to help her customers and is very knowledgeable on the products she has in the store.

Very helpful and courteous with a wide variety of sewing machines and vacuums. Give sewing lessons too!

Really good customer service, everybody knows what they’re talking about. Cindy was awesome and honest with us about which products would be the best for our money plus she threw in some vacuum bags in for free with our purchase. All in all a good experience.

The worst customer service. The manager (Dora) was on the phone while i was trying to explain what I needed done. The daughter was even rushing her in the beginning. Im not sure what happened too Mr. Clyde, but he was the best !

The owner has been rude to me several time and after I have been going to her store for over 2 years! She has been very combative with me on two occasions after I was politely informing her for that I felt I was being treated poorly then she preceded to cut me off while I speaking and condemning me as the villain. All I wanted was a call back but after a day and half of being told 3 times I would be called back and never was then being treated rudely. No thanks. I will take my business where it’s appreciated

This lady is a mean nasty person. I brought in a recently purchased used kenmore vacuum, it was filthy dirty inside and out and I even called ahead of time to ask how much for a cleaning and service. She quoted me on the phone and I brought it in within an hour, You would think she would be happy that I did so. No, instead, she kept me waiting five minutes while she continued a personal phone call on her cell phone in Spanish (I understand Spanish very well, that’s how I know it was personal), when she finally told the person on the phone that she had a customer waiting. When she got off the phone, I tried to communicate that I wanted the vacuum cleaned, it was very dirty and I had just bought it. She didn’t seem to give a damn and rushed me out the door. I asked when I could pick it up and she said Friday. I called Friday afternoon and she yelled at me that it wasn’t ready and when I tried to tell her she said it would be ready on Friday, she snapped back that she doesn’t rush her techs. I said, I just wanted to know when I could pick it up so I can come and get it and she said probably Saturday (the next day). I told her I would not be able to come on Saturday but would that my husband would come on Monday. She called me TWO times on Saturday to tell me it was ready and to come get it. Really? Okay… so I had to call her back and REMIND her again that I couldn’t come on Saturday. So, then hubby went on Tuesday, today to pick it up. He was unable to go yesterday. I looked at it when be brought it home and was not happy to see that it was still dirty. Was it cleaner than when I brought it in, Yes, but was it sparkling? NOPE. I called and asked her why it was still dirty, I was not in the best mood, so I probably came off as an irate customer… she snapped back that it’s not her job to clean the tools and that it sat there for a few days so maybe it was a little dusty. I said, «a little»… she snapped back and said «Maam, do you remember how dirty it was when you brought it in?»… I said Yes (If she would have let me finish my sentences when I brought it in she would have known that it was a used dirty vacuum, but now she’s basically telling me I’m dirty!) ANYWAY, she started to tell me not to come back to her shop, and I cut her off and said I’m going to tell people NOT to come to her shop because she does a lousy job! AND HERE I AM. If you expect a good cleaning, don’t come here– It’s NOT her JOB to do so. She said it herself. Spend a few extra bucks and go somewhere you can trust. Never again.