Gardena Appliances

This couple is a blessing. When my GE Profile was not cooling, they come and check it for free. When I asked another company Serviz for a quote, they punctured a hole and want to charge me more. Jose and Myrna came and fixed it for me. They didn’t charged me extra than their initial quote at a fraction of the other quote and their works come with 3 months warranty. They are honest and are the most nicest inspiring couple team I had ever meet. Myrna is good at answering the phone whenever I called and Jose is knowledgeable on fixing the appliance. They are busy! They will try to get to your emergency as soon as they are done at another emergency. Please remember this is a small business and there’s only two of them so they can’t not be there as soon as you call but well get to you on the same day even after hours. Most businesses don’t even do that or even care. They truly care about their clients and I am glad I found them on Unilocal

We went in looking for a washer dryer that we need to stack. She didn’t have any and in talking with us, she gave us a couple of repair shop phone numbers to call. One shop called back and came out on Sunday and repaired the dryer and checked the washer for us. Myrna is an honest person, not just trying to sell us something to make money. We will go back since we are looking for a refrigerator for our rental unit. I would recommend her to repair appliances or even if you are looking for a refurbished appliance.

I couldn’t believe how rude the lady who answered the phone was. She declined (almost hanging up on me) helping me because my husband changed the water line already. Talk about judging the whole situation without even looking at the status. I explained that my husband had to work out of town and offered to pay to just for their time and did not have to do the work if not comfortable. Poor business ethics from Gardena Appliances.

What can I say about Myrna & her husband? We purchased a washer & dryer + fridge from them about a year ago after finding them here on Unilocal and the service was both fast and personable. We spoke to Myrna about what we were looking for and she sent us updates with the appliances she thought would fit the bill. Within a week, we had everything delivered and installed.
Fast forward a year and our washer went on the fritz thanks to an accidental overload. Myrna was our first and only call. She remembered us right away («You guys have the two cats! How are they?») and set out to find us a replacement in a jiffy.
She’s incredibly responsive, extremely honest and wonderfully personable… and the prices are fantastic. Would not hesitate recommending these two… they go above and beyond to ensure their customers are taken care of. Stop reading and pick up the phone… :)

Horrible service. Unless you have no life and nothing to do other then wait around for these people Do Not Call them. I called yesterday and she told me she’d be here in 2 hours and after 5 hours i called to make sure they were still coming and she said she was making her way to my house and assured me that she would not forget me. THEY NEVER SHOWED UP AND NEVER CALLED. Only giving 1 star because I have to. I’m furious.

Love love love them!!! Even though the husband wasn’t very happy that I made them come all the way out to my house to fix my dryer that wasn’t broken they were very professional. Myrna is so sweet and accommodated my tight schedule. I can’t recommend them enough!!! Use them! You won’t be disappointed!

So far so good. Very enjoyable to work with Myrna. Delivery pending due to my sons schedule but very happy so far.

Gardena Appliances provided great overall service.
Promot
Provided helpful infromation
Open Communication
Fair pricing
Quick installation

Myrna and her husband were great, they came to my house to check on my fridge. We had a bit of a mishap the first time I called because I forgot to give her my cell phone but when I called the next day got to reschedule and it all went great. They charge a fee for coming to check it out and it’s well worth it. Will definitely have their number at hand for other needs and a choice for when I start shopping around for a new fridge

Super nice folks, lots of fridges. They MOVE fridges quickly, so if you don’t see what you want, try again in a couple of days. The first time I went there on a Saturday afternoon, almost all their fridges were already sold! I went again the next weekend, and they had a bunch more. No sales pressure at all. Nice clean store. They refurbish/​repair fridges for sale right there & she said they get fridges 15 at a time. They also do repairs at your home too.
Check out their Unilocal ratings, these are nice people you can trust.
They came out to my house to diagnose & fix my old fridge, but said it would not be a good investment to fix it. No charge for the visit, and Marta explained what was wrong. Again, no sales pressure.
Since they get new fridges in so often, I’m going to check back in with their store & see what I might want to buy. They have a wide selection of sizes & styles, from regular old freezer on top to those new fancy french door fridges with LED lighting.

This dynamic duo provides the ultimate customer service experience. I came in this afternoon to purchase a washer and dryer and Myrna ensured I got the right set that would suit my needs. Her warm hearted persona and extensive background knowledge of appliances really made my buying experience pleasant. The fact that I was even able to get same day delivery was just icing on the cake. It is apparent that her and her husband put their heart into what they do and that makes me really happy to support this local business.

SO glad I found a mom and pop to buy appliances as lowes and best buy are horrible! Myrna and Jose came out to look at my broken washer — spent time on it, and even went back to their store to get the

Myrna & her husband arrived at 4:20pm and they finished replacing our oven igniter by 4:45pm
Myrna was professional as well as knowledgable. She answered my phone call when I called her and she was very sweet. I asked her when was her earliest apt, and she said Friday. I told Myrna that I would would appreciate if she could come today so I could make my dirty rice stuffed bell peppers. Myrna knew it was important then and so she told me she could come today. Lol Their prices were better than Sears & another company I tried.
I would highly recommend using their business.

Gardena Appliances did an amazing job fixing our washer. They came out the same day I called to give me an estimate. The washer needed lots of work and Myrna suggested I discuss our options with my wife. I appreciated that there was no sales pressure and no charge to diagnose!
We decided to go ahead with the repair and they came the next day to take the washer to their shop. The repair was more labor intensive than they originally thought, but they honored the original estimate. Very satisfied!,
PS I found that texting Myrna was a great way to keep updated on the progress of the repair.

I have NEVER had such great service! THANK YOU Unilocal,for helping us find them!
I had another serviceman come in, say we had to replace the ice maker on our GE Monogram Refrigerator, an expensive fix. He said he had to order the part, then never called back. We waited almost 2 weeks, then moved on.
I found Myrna & Jose, they came right over (no cost to check it out) the same day, were super nice. The next morning she drove to El Monte for our part, which was just the defroster, about ¼ the price, put it in and we’re all set.
WOW! There is just no way to up the game any further from the service & value they provided, plus they were such nice people, we just want to say THANKS!

I’m so glad I found Gardena Appliances!
Myrna and Jose repaired my GE refrigerator’s ice unit and did an awesome job. Aside from being pleasant and easy to deal with, they were quick and effective! I can’t imagine having a better appliance repair experience anywhere else. Nice people, fast and reasonably priced. Doesn’t get any better than that! Myrna is one of the best customer service reps I have ever met! Visit their store or give them a call. They’re awesome!
Thanks guys!

We bought a 20″ used stove from Gardena Appliances. Jose and Myrna came to deliver the stove next day.
When they found our gas outlet does not fit, they went to get a new gas pipe right away with no extra charge.
We are really thankful for their professional attitude and pride on what they do.
In addition, Myrna offered tips of how to clean the stove heads, how to find a good antique stove store etc…
We highly recommend Gardena Appliance to anyone who needs to purchase one or to repair their appliances

Interesting phone call. A few small items unfortunately fell down dryer vent shoot and can be heard rattling around the motor. I called this place based on the high reviews to see if someone could come out and remove the pieces and confirm that the dryer motor is not damaged. Young woman stated «honestly it’s probably not worth the service charge to come out and take the dryer apart just to remove some pieces so she regretful declined the service call.» Thank you, so my dryer remains inoperable.
This isn’t an unheard of repair since there are several you tube videos about it, however, I preferred not to deal with the gas line and mechanics of taking the dryer apart myself. Yes, simple repair, but if I’m willing to pay the expense, what’s the problem? Thanks again.
4÷7÷2015: this is in response to a email sent to me: the thing is when I had the problem, this place had no time to assist me so NOW don’t worry about the professional person I found to do the job: I don’t care if he’s from this country; fell from the sky; or a dinosaur gave birth to him; that repair person was professional on the phone, came out and resolved my issue promptly. Take this as a lesson learned and treat the next customer better. When you know better, you do better. At least you’re supposed to.

I have an old style dryer that stop working. I contacted to Gardena Appliances and Myrna set up an appointment on the same day.
She checked the dryer and provided the detail condition and damage of the dryer.
I was afraid that I needed to replace it, but they were able to find the part and fixed on the same date.
They’re very professional and I’d recommend to anyone in South Bay area

My supposedly «New» fridge stopped working so I called a Sears repairman to come look at it. The Sears repairman attempted to sell me expensive service packages without having even looked at my fridge. A complete sham. While the Sears repairman was still at my home I quickly looked online in search of other alternative refrigerator repair services and found Gardena Appliances here on Unilocal.Based on their good rating and recommendations, I called them and explained the situation.
They came within 15min of my phone call, looked at my fridge and within minutes diagnosed the problem and gave me an honest estimate. In a short period of time my fridge was working properly again. 4 months later my fridge began having cooling problems again so I called Gardena Appliances to come look at my fridge again. I then learned that the current problem was something other than what was originally fixed beforehand. I couldn’t believe that they did not want to charge me a dime for their time and service. I hope that my fridge will continue to work without any further issues but in the event that something does happen, I know exactly who I will call. I couldn’t recommend Gardena Appliances enough. Myrna and her husband Jose are Awesome!
Thank you again!