The Lihn Center for Psychology

Some years ago I was a client at the Lihn Center. I have no complaints about their professional services at the time.
I had reason to need my records from that period and I was informed that all records were disposed of from the period I was a client, that they refused to look for my records and that all the professional staff was new since I was a client, so no staff members could have any of their notes and records available.
The person who took my phone call said the person I worked with was no longer at The Lihn Center, and that they did not know how to get in touch with them, nor was any contact information available.
It seemed that the main goals of the person who I spoke to were not getting up from their desk and not offering any service. A quick check of their records would not have taken as long as our exasperating 10 minute phone call.
Their web site seems to claim the staff has been there for years, and when a person has spent many thousands of dollars on professional services a quick records check does not seem to be asking too much.
I can not speak to the quality of the current professional staff but if the quality of the administrative staff is any indication it’s surely not what it once was.