Hartsdale Automotive

Had car trouble en route to New England, and had to make an unplanned detour. We were very lucky to end up here after the rear brakes started to smoke. Very unnerving, but Tom was incredibly nice and helped us immediately, squeezing our car in, and getting us back on the road in a few hours. We’re incredibly grateful for his work and extremely fair price. If you live in anywhere near Hartsdale, this is the place to go for fast, honest auto work. Thanks again, Tom.

Client for 15 yrs. Honesty & a Quality in all they do. Highly recommend for repairs & tires.

Reliable and trustworthy. Always has the customers best interest in mind. Would never go anywhere else.

I woke up Memorial Day 2014 expecting to go to the beach but my car wouldn’t start. Needless to say, my BMW Roadside Assistance couldn’t find a tow truck to come get me on Memorial Day from my underground parking garage so I had to wait until the following day. The next morning, I called Hartsdale Automotive (Hartsdale Mobile) because they were relatively close to me in Scarsdale and because they’re right across from the Hartsdale Train Station which I thought might be handy since I work in the city and could take the train if necessary. When I called, I told them I wanted to have my car towed in and they said it wouldn’t be a problem and that they’d get to it as soon as I got it there. Boy, were they not kidding. About an hour after I dropped it off around noon, they called and told me it was my fuel pump which needed to be replaced and they gave me the price which was very reasonable. At that point, however, I had visions of having to rent a car for 2 or 3 days but when Tom, the owner, told me they might have the car ready later the same day, I was still skeptical. At about 4:30 the same day, Tom called me and told me my car was ready! I was dumbfounded and in total disbelief. I never expected them to be able to order a part and replace it that quickly. I’ve never received that kind of service from a service station or even a dealership. Tom was very pleasant, attentive as soon as I arrived, and the car drives beautifully again. Thank you Hartsdale Automotive. I’m sure Westchester BMW would have been at least twice the price and taken 10 times as long to repair. You guys rock!

I rarely, if ever, write reviews. But my experience here was so horrible, I have to share. I recently moved into the area and made the naïve mistake of going to the closest and most convenient auto shop. They are ridiculously overpriced and have the worst customer service!!! They charged $ 50 for an oil change and $ 45 for wiper blades, as well as a number of other overpriced repairs I observed! They are obviously still in business because it is conveniently located across the street from the train station. I admit, it was partially my fault for not doing more research before hand. But there is absolutely no excuse for the attitude given by the employees. Chris Romani and a woman named Jillian were extremely rude and unhelpful. They seemed annoyed that I was asking for a breakdown of my bill, which turned out to be incorrect! I remained calm and polite as they corrected my bill. I was disgusted by how Chris condescendingly spoke to me, without any apology, even after he realized he was in the wrong! I would rather drive out of my way and pay more money to a business with quality employees who treat customers with respect and kindness. Luckily, I found another auto shop who was able to provide that and much lower prices ($ 300 cheaper for all my repairs)! I’m sure this is the cliché mechanic experience many have encountered. But we learn from other’s reviews and recommendations. At the very least, I hope someone will learn from my mistake!

Yes the gas is expensive, but it is the best shop in the area. You can drop your car off get an oil change, or get other work done and take the train into the city and pick up your car when you get back. The Mobil is right across the street from the Hartsdale train station. Ask for Rick or Tommy! They are experienced mechanics and are fair and honest. I only bring my car to this shop. They always do great work and they are cheaper than going to the dealership!

If you’re going to jump on the Bronx River Parkway and you are in desperate need gas this place is invaluable. But holy christ are they price gougers. Today’s price on regular $ 4.75 which is nearly a buck over the lowest price places in the vicinity. Gas up here only if you have no other choice!