M & M Bistro

Our service was wonderful but we waited almost 45 minutes for our breakfast. Because we had to wait so long our server offered us the breakfast buffet on the house which was nice. When our food finally arrived it wasn’t what we ordered. They remade the eggs Benedict and they didn’t even put the eggs on the English muffins and it didn’t taste good. Our server did a great job of trying to keep us happy but it was just awful.

The place is so nice. I found it when I searched in google so, I was disappointed when I saw the rating at Unilocal!the food is good and the service was super good. they just renewed the menu. You should try the cheese stake sandwich there.

Let’s start off by saying, the décor is great! Very comfortable and lots of natural lighting. Also does not seem crowded while seated and very clean. Also the service was exceptional.
Our server was David. Now you’re asking why a 3? Our meal was not that great. Actually disappointed. I guess I expected a little more since it is connected to a Hilton and for its price. Purchased fish sandwich and onion rings. Pricing is not too bad due to it being connected. We will see how the breakfast is tomorrow. May change to a 4, not sure.
Breakfast-​once again outstanding service. Our server was Judith. Well displayed and coffee was delicious.

Waited over an hour for a cup of soup which was lukewarm 20 min to place a drink order and I guess only one waiter and one manager. How on a Friday night is this possible. If I wasn’t visiting and here with family, would have walked out. Walk down the street and go somewhere else. *update. Everyone’s meals came out after an hour and half here except mine then the waiter disappears for another 10 min as I see him in the distance standing around. My cheesesteak comes out and tastes only of grease. No flavor at all. And we just got our second round of drinks at 1.45 hours in… Two out of 6 meals cold also.

As an update, Greg B. wrote to me offering to treat me to another chance.
The problem is…
many people travel for work and may never return to your city or your business again.
Second chances should not be a fall-​back.
The impression was made — over and over again — during my week stay at the Hilton.

I was staying at Hilton hotel for some office work at that time I had a chance to visit this place for dinner. i started with home made clam chowder it was really good after that started with main course grilled salmon with few sides it’s really delicious. They added nice home made butter flavor it was so much yummy !!.
Only problem here very limited menu and prices are bit of expansive.

As a frequent guest of hilton hotels in different cities and countries, I have tried almost all of their restaurants, M&M bistro so far is the worst. We came here after a show in xl center near by, craving for some red wine and dessert. However the lady who serves us ruin all the nice intention. She twists and turns in 2 tables, didn’t have the mind to wait for us to finish our order. You may think because the place was packed? No, it wasn’t busy at all. We came first and the other table came later. She didn’t wait for us to finish our order, she dropped the hot water pot down heavily and that’s it, nothing, no serving, no talking, very rude. She’s not showing bad mood but she don’t have the welcome attitude. We are not the toughest guests, but this kind of service in A Hilton hotel is so disappointed. We don’t wait for dessert. Just tea and a red wine (just because we already ordered)

We’ve been staying at the Hilton where this bistro is located. So far we’ve had both breakfast and dinner here. The food is mediocre at best. My draft beer tasted like soap and was undrinkable.
With that being said, the service is absolutely horrendous! The worst service (for both meals) that I’ve experienced in a while. We had to wait over 5 minutes to be seated, closer to 10 minutes until anyone greeted us at our table. The waitress finally flew by our table and asked for our order. (Btw-​it looked like she hadn’t slept in a few days. yikes) Our waters were never refilled throughout the meal. The strange thing is that the staff at the hotel was extremely friendly and welcoming.
Last thing– I ordered a double mocha at the café and was charged $ 8.00. Holy cow! I was charged for 2 cappuccinos. Although I would def stay at the hotel again, I would never ever recommend eating at M&M ‘bistro.’

My party of 5 came to M & M Bistro after the Hartford Breast Cancer Walk. The restaurant was busy as expected for breakfast hours. We were greeted by a hostess named James who was pleasant upfront. Slight wait. Our party was seated in a cramped booth. 2 menu were placed on the table. We asked for 3 more and the hostess had a attitude as if we disturbed him. We were later greeted by our server Lorraine, who was very nice, placed our orders. Seemed like we waited forever for our food. Other guest who came in after us were served their food. Finally our food arrived (burnt toast, uncooked turkey bacon, despicable French toast). Took forever for our check. I have been here before and had a wonderful experience hints why I came back. After this visit I will never recommend this restaurant. I definitely want my money back.

My boyfriend and I just ate here for the Taste of Hartford, there was no host when we first walked in and almost left due to lack of atmosphere. It’s very much a hotel restaurant, with a Panera sort of vibe.
What M&M lacked in atmosphere and initial greeting was more than made up for with our food and great service from Holly. All four courses were delicious, the only small downside was the lobster over my filet (overcooked). More importantly, our MR filets were done perfectly and was so juicy. Everything from apps through dessert really was top notch.
We were so thrilled with how our meal went, we wanted to write a review immediately.

Fantastic food! The salads are wonderful and the corn beef hash Benedict is a favorite. Well worth a visit. Really nice Hilton breakfast buffet as well.

Breakfast was quite nice. My daughter was happy with her tomato & avocado eggs Benedict and I had eggs served on grilled naan which was also pretty good. Coffee was okay and although I didn’t order it, I love that they have mango lassi.

M&M Bistro
Connecticut Hartford
5pm Sunday 25^th May 2015
Three Stars
Located in the Hilton Hotel by the XL Center, m&m bistro is a quite decent place to eat. It has upscale food with moderate portions at a reason price. The service was a bit slow but it could because the XLC hosted a three day Crossfit Event which probably ran them ragged. The Cobb Salad ($ 13) hit the spot. They replaced the standard iceberg with crisp romaine. The lettuce was coated thoroughly with the Chipotle Ranch. The toppings covered the entire plate. The avocado was good by East Coast Standards. The Baby Tomatoes were sweet. The Shaved Carrots were fine. The Cabernet-​Pickled onions were a pleasant crunchy surprise. The Bacon, Egg, and Bleu Cheese was plentiful and delicious.

This place was not great. Nothing about it was stand out. It was just a standard hotel restaurant. Although the décor is nice and the staff is pleasant, the food quality is more like high end deli with minimal flavor. It was pretty though. I’ll give you that. I just wasn’t impressed. The price for the food quality was just not justified. I’ve only been here for dinner, so it’s possible they’re much better for other meals.

The good — the décor was nice, bright and upbeat, the staff was friendly.
The bad — the 8oz NY strip was supposed to be rare, it was solid grey with no hint of pink. The steamed vegetables were fantastic, but the portion was tiny and left me wanting more. The price left me wanting less. At $ 22 for this meal, it was overpriced significantly. Even if the steak wasn’t done well instead of rare, a fair price would have been $ 18 at the absolute most.
I will not be going back. Picture of my «rare» steak to follow.

I’ve been to some crappy hotel lobby restaurants and folks, this is not bad at all. I have to say I’m really shocked by all of the one-​stars in there, though they seem pretty old so maybe they’ve made big strides in recent months.
The first time, I went with a very indulgent butternut squash, caramelized onion, and bleu cheese omelet. It was wonderful in every way, except maybe a bit heavy on the bleu cheese for someone who only likes it in small doses (my fault, I should have asked them to go light).
On my second trip to Hartford I took advantage of their breakfast buffet not once but twice. At $ 16 it’s about the standard hotel breakfast rate, but this one offers a custom omelet or eggs made to order in addition to the expected items like pancakes, bacon, oatmeal, and cereal. I was really impressed by their fresh fruit selection and I think I probably ate about $ 16 worth of berries anyway. I’m usually not the type to have a hotel breakfast multiple days in a row as I much prefer to explore, but when it’s three degrees out, I’m very grateful when my hotel offers a pretty decent selection.
Above all, I was really impressed with the friendly and attentive service. I was expecting to pretty much be ignored once I chose the buffet, but their waitstaff checked on my constantly to make sure I had enough juice, coffee, and tea, and just see if I wanted anything. I was highly impressed.
So whether you’re a menu reader or a continental kind of person, I recommend M&M!

M&M Bistro is good — however it so dead and quiet in there. I don’t mind that. I have always had good experiences when going, but have never really seen anyone there but my companion and I.
I like the extensive menu they have, and I kind of like how quiet it is. Cheeseburger is always classic, simple and easy. Side salad is fresh. That’s all I have ever ordered and would be willing to go back.
I would go back again and if you want good fresh food, and a quiet atmosphere go!

Sure, hotel dining is on the pricey side, but I will say the breakfast here is outstanding!
I ordered the southwest benedict, which came with avocado and tomato on perfectly poached eggs (and delicious hollandaise) atop english muffins.
Strong, aromatic coffee was the ideal start to the meal for a caffeine junkie like me, especially when the carafe remained on the table!
My dining companion’s meal was STELLAR — an omelet filled with caramelized onions, butternut squash, and bleu cheese. Truly an excellent winter breakfast. Our service was prompt and cordial, and the restaurant has a cozy vibe which is sometimes hard to find in a hotel chain.
I’ll definitely be back for breakfast — the menu is super creative!

It’s slim pickings when it comes to choosing a place in downtown Hartford to have a sit-​down breakfast — especially on weekend days. So when my friend told me that she had an hour and a half to kill on a Saturday morning before her bus took off from Union Station, M&M Bistro was really the only option.
Luckily for me, my fellow Unilocalers came through and fully prepared me for what the eating experience would be like. I’ll echo what my colleagues have said, including:
(1) Prices
GREATLY overpriced. $ 16 for the breakfast buffet? No way! A bit more variety than what you’d typically find at a mid-​range hotel’s free breakfast bar (including a healthy selection of fresh fruit — yum!), but definitely not worth the price. Luckily, there’s still an entire menu to order off of.
(2) The $ 6 breakfast sandwich
As Chadd M. states, the breakfast sandwich is probably the best deal you can get for breakfast. The serving size of my friend’s breakfast sandwich was only a bit smaller than that of my (underwhelming) $ 11 egg white and salmon fritatta.
(3) The availability of a
gift certificate
Thank you, Erica T., for pointing out the presence of a
deal for this place. It certainly made our breakfast more affordable!
(4) The unenthusiastic and underperforming waitstaff
My experience mirrored that of other Unilocalers. While the sign up front said, «Wait to be Seated», it took a while for someone to even notice us standing there. When my friend and I had a bit of a debacle when it came to deciding where to sit, the waitress rudely asked, «Where do you want to sit?! Booth or table?!» Our server (who wasn’t the waitress) had to be waived down over and over again to take our order and get us our check. He also seemed generally uninterested in being a stellar server (that is, until he **urged** us to fill out the feedback card that came with our check). Furthermore, our server couldn’t figure out how to redeem the
gift certificate, whether it be fumbling with the
smartphone app or taking forever to find the manager to approve the discount. The manager was the only redeeming part of this restaurant’s service, the only one genuinely interested in making sure we were satisfied as customers.
(5) Free WiFi
Yep, hotel wifi was well and present in the restaurant!
3-​stars simply because the
gift certificate slashed my breakfast price in half. 2-​stars otherwise.

Yeah, it’s a hotel restaurant, and like any hotel restaurant, they are overpriced… EXCEPT FOR THE BREAKFAST SANDWICH! For $ 6, you can get an extremely tasty breakfast sandwich with your choice of meat (only sausage belongs in breakfast sandwiches; so the choice is irrelevant), cheese, and bun. Cheese options are cheddar, swiss, and, and american. Bread options are english muffin, croissant, and something else. It comes overstuffed with eggs, and the english muffing is nicely toasted and buttered.
The coffee is overpriced at $ 3 a mug, plus you can get it free immediately outside the restaurant, but it is good. And if you are expensing this to your client, why not? ;)
Also, the two times I went, the staff are very friendly, and if business is slow they might strike up a conversation with you.
How are they for lunch, dinner, and drinks? No clue. But their breakfast sandwich is awesome!