Aamco Transmissions

They take forever to do a standard transmission repair, at 2:30pm on a Wednesday they said it would be a 4 – 5 hour job, and now it’s almost 11:00am on Friday and it still isn’t done. They are very short with you on the phone about the repairs that need/​will be done. Also, they don’t want to answer they questions you have, I tried to ask questions about why the price keeps going up and they just say that’s how it is. I know a decent amount of stuff about cars and what actually needs to be done, and they are definitely trying to scam me out of money. I would not recommend anyone ever take any kind of vehicle here.

RUN from this place. Took our vehicle here for diagnostic testing because it wasn’t running well after towing our boat from the beach. They called to report that there was problems with our transmission requiring a rebuild. My husband questioned them at length about cost of repairs before they started. To make a long story short, the bill came in at almost $ 1,000 over the quote. When we left to drive it home, the problem was worse than when we brought it to them. We took it back and they said there was now some kind of electrical problem not transmission related. After having the vehicle checked by a reputable mechanic, we were told it was a cylinder problem that should have cost about $ 200. (Very common in our type of vehicle) Bottom line… these people are OVERPRICED CROOKS!!!

I own a small moving company in the Dallas/​ft worth metroplex. I had my transmission on my dodge ram rebuilt on 7÷5÷2012 in Euless, Tx. The customer service here was great. The owner followed up on the repair, and answered any questions that i had. On 7÷18÷2012 my truck left Texas for a private shipment of goods to new york city. On 7÷20÷2012 my driver had problems with the gear shifter, so with my work under warranty i googled this aamco which was 2 miles from his hotel. I figured they would make an out of town truck high priority, but i was wrong. I faxed my warranty info to the manager Henry (who refused to help me without it in hand) He assured me he would immediately put a tow truck in route. With every second counting, i felt like my problem would be resolved and i wouldnt be days behind on this job, with a truck I needed back in Texas at a certain time. But i forgot how lazy mechanics can get on a friday, and due to his «high work load» and «the scorching Pennsylvania heat» (like you know what heat is) the tower didn’t arrive to help my driver until 6:30pm central time. Once the tower got there he looked under the truck and popped the shifter cable back on with his fingers and my driver was on his way. Thanks for the sense of urgency Mr.Henry. Your customer service and «i cant» attitude cost me a lot of $$$$ after i spent 3k on a transmission repair with your company. You deserve less than a 0 score, and a new job at McDonald’s.

I took my car there once and never again. I called ahead for an appointment and they said ok. I showed up on the agreed on time (5 minutes early) and they made me wait 45 minutes before I gave them my information!
Then after I told them all I needed was an oil change, they said it would take half a day and they would need to check my car for $ 250! First off, half a day for an oil change? Second, I came in for an oil change where’s this $ 250 coming from? They said they had to look over and inspect everything to make sure it is working. I had less than 3000 miles on a brand new car, what is there to look over? $ 250 to look over stuff without actually doing any work is crazy.
I wanted to leave immediately and they would not give me my keys back until I threatened to call the police. Never again I will go there and I hope you learn from my mistake. Long waits, bait and switch, outrageous charges, and holding my car hostage is not the service I want.
Caveat emptor!