I give one star cause I have no choice of give them less than that! Stay away from this place, I recently went there to get my bike checked out, I figured is a bike so I can’t be more than $ 20 -$ 30, wrong they called me asking for $ 70 to fix my shifters, originally only one wasn’t working, I obviously refused, with a few more bucks I could just buy a new one. When I picked up the bike it had red grease all over and they have cut all my shifter and brake lines plus they took away one of the nuts that hold the front wheel in place. Still don’t understand why or if it was intentional. So when it was all done I paid $ 20 and a ruin shirt so they could really mess up my bike. Luckily, driving home I found a little bike shop located by buckroe beach, customer service was the best I ever had in any place in Virginia, my bike was back running for $ 20 plus parts($ 10).