Jack’s Wholesale Windows

This was a HUGE, expensive, time-​consuming mistake. We went with Jack’s after they came back $ 200 cheaper than A Better Door and Window for a basement/​picture window job. We’ve definitely had more than $ 200 worth of grief since then to completely erase the savings. Your time is valuable, so here’s the gist:
–A rep who barely spoke English came and mismeasured our basement windows
–After the bad measure was corrected, their workmen installed a CRACKED basement window hoping we wouldn’t notice!
–Jack’s installed Gorell windows for our very expensive front picture window, which went into receivership and was bought by Safelite, who refuses to honor any warranties
–They poorly installed the front picture window, drilled down into the frame and covered up the weepholes, resulting in leaks and wall damage
–They took days to get back to us via phone to schedule anything, and then accused us of not caulking properly
–Interestingly, more reputable window dealers have never even HEARD of Gorell windows– it’s a crappy product that Jack’s installed that went bad very quickly
I am going to school on this and paying A Better Door and Window another $ 800 to clean up this mess and replace the glass on our picture window so I can be done with Jack’s. A Better Door and Window are warrantying their work for 10 years. Save your time and money and go there. STAY AWAY FROM JACK’S!!!

Awesome prices! The sales manager there is awesome! First estimate a little high, they came back out and made it an awesome deal!