Budd Autobody

I am so very pleased with not only the work but the customer service that this place has. I was recently in my first car accident about 2 weeks ago and needless to say I was stressed and had no idea what to expect next. Brian was very friendly and explained the WHOLE process step by step even gave me insight on what to expect from the insurance company. My car came out beautifully and if that wasn’t enough he even stood late one evening to work around my work schedule! Without a doubt this is the place you want to trust with your vehicle!

My 2009 Honda CR-​V suffered $ 7k worth of damage over the winter. I went to Budd’s as it was a preferred shop by State Farm Insurance. They did an expert job on repairs and were great with communications. I’ve had the vehicle back a couple months and would highly recommend the shop. Car looks as good as new with no rattles. They even took the extra step to reprogram the stereo presets.

This is a mechanic shop that cares. After an accident that left my car undriveable, Brian worked with us and the insurance company to repair the car as quickly as he could. They were attentive to details and made sure our vehcle was safe and running well. We appreciated the value that a small family shop brings to taking care of our car and needs.

I’d never take my car anywhere else. If you get in an accident, this is the place to go! I’ve even «made» friends of mine get their accidents towed here from the west and north suburbs. It’s worth the trip out to pick up your car to know you’re getting everything done on the up and up.

A couple of weeks ago, someone hit my parked car and it was totaled. I had the car brought there because my brother-​in-​law recommended him. (I’m new to the area.) Brian, the owner, kept me posted about everything and even told me exactly what to expect with my insurance company. He was friendly and full of information. The car ended up sitting in his place for about two weeks until the insurance company finally picked it up. Brian assured me that it would be a total loss and to go ahead and start looking for a new vehicle. Somehow, I believe that if he hadn’t been there to tell me that, I would be waiting and waiting to hear from the insurance company and sitting in limbo.
I ended up going there with the rental because I looked at it one day and there was a big hole in the front grill. Brian ordered the new grill, it came in the next day, and he put the thing on in 5 minutes.
Even though I didn’t have a huge repair job for him to do, I truly believe he would’ve done it the right way. I’m fairly sure that he is a total perfectionist (because I’m one). My in-​laws say so, too.
God forbid, something like this would happen to the next car, but if it did, I would definitely go back to Budd.