Kyle’s Bike & Mower Shop

Joe and Caroline are great folks. Run a great shop I tend to keep older machines and I can always rely on them to find me the right parts. I’ve never done bike things but mowers and lawn stuff they are awesome at.

Dropped off a generator that needed the carburetor cleaned after not winterizing it, and the lady told me (6) …yes SIX weeks to fix… since I didn’t think I would need it, I figured OK, since they’ve been there forever, I’ll trust them to fix it…
Should have read the reviews first…
That’s why Kyle’s has been there forever as they keep your stuff forever… then they never call you to tell you HOW MUCH it’s going to be before they actually get around to repairing it… they just fix it, and then when you call to find out what the heck happened to your stuff, they surprise you with a dollar amount that is absurd for a repair of that nature.
So I can either PAY UP or suck it up, and since I bought the thing for my recreational use, I guess I need it, so suck it up I will.
Not sure how much the labor is, to clean a carburetor on basically a lawn mower, but I know I’m in the wrong business if it’s anything what these guys charged me…
Just walk in and take your wallet out and give them the contents and hold your hands in the air… that is their operation in a nut shell… and don’t complain…
NEVER taking another thing there… PERIOD!

I give this place 0 stars. The customer service is beyond reprehensible. The lady at the front counter really needs to have her attitude checked. Every time I had to talk to this lady she has pretty much argued with any statement I made. I told her I was there to pick up a repair on my lawnmower pull string and she condescending ly replied to me that it wasn’t a repair because I didn’t drop off the entire mower. Well lady my string broke and yall fixed I’m no English professor but I’m pretty sure that is the definition of a repair. I also forgot to mention that I received this southern charm after she spent 5 minutes telling the guy in front of me that he already picked his parts up. I’m pretty sure this guy has better things to do on a Friday than pretend he needs to pick up his parts if he already had them. In a nutshell I would rather buy a new lawnmower for a $ 5 repair than go back to that place.

I love this place. We take our bikes and lawnmower here. We are always dealt with courteously, and the repairs are done in a timely manner. Great people.

Simply unreasonable. We took three bikes in for flats. Before leaving them I asked for an idea of the cost. What I was told was very cheap, like $ 5 to $ 8 per bike. Then I mentioned that I assumed I’d be able to pick them up the next day. Nope. The woman said it would probably be a week turn-​around! (For a few flat tires?) I figured the long wait was the trade-​off for the cheap repair price. Well, after a week I hadn’t gotten a call so we called them and found out they hadn’t even started on them yet! But the next day the guy called and he’d repaired two of the bike flats. (Just because we called about them probably.) However, he then tells me all this other work that he needs to do on the third bike, like $ 65 worth of repairs. None of this was a surprise to me. It’s a crappy spare bike we literally paid $ 5 for at a garage sale. It’s got a lot of rust but it rides ok. Besides, what does any of that have to do with a flat tire? When we went to pick up the bikes the third bike had not had its flat fixed, so after a week and a day only two of the three bikes we dropped off had their tires repaired. On top of that the final price $ 37.88 for two flat tires!!! Apparently the price I’d been quoted before was only for parts but then they sock it to you on labor. It’s insane. Enter at your own risk.

I went in for some simple advice about fixing my weed eater. Punk kid working on his bicycle acted like i was wasting his time. His attitude pissed me off from the get go. He begrudgingly came outside and began to tell me what a pos weed eater i had. I was only looking for some kind advice, not a snot nosed punk talking down to me. If there isnt a lawn mower shop for 20 miles i would not go here again. I refuse to enter a place of business that acts like its a privilege for m to be there.

Still a great place for parts, and I like the friendly nature of the people that work here… Though I did forget the risk of second hand smoke one is exposed to when entering this shop.
PS. Bought a primer bulb for a Ryobi string trimmer for less than $ 4 (non-​snap in kind).

You guys are local, and I want to support you, in fact, I did! I bought a $ 400 lawnboy from you last year… instead of going to Lowe’s or Home Depot.
Last week (June.the height of mowing season), a part of it broke and now I need it repaired (metal hook that’s part of the propulsion wire). What did you tell me? 5 (five…five…five!) weeks to repair!
I want to support local businesses, but local shops have to support their loyal clients in return. So, today I found a lawnboy dealer in Colleyville that guarantees a 10 day turn-​around. So, I picked up the mower from Kyle’s and took it to Colleyville… Kyle’s didn’t even ask why.
BTW Kyle’s while I was at the shop in Colleyville, I purchased a $ 1500 riding lawnmower for my son.