Big Jacks

First off the attitude they gave me when I ordered the triple burger with cheese was unprofessional. If they don’t to make it don’t F’N put it on the menu. I’ve been here two other times without any problems and great food but this time is the last time. Enter at your own risk.

When in the first week they were open and would have given five stars but just went in this week and they are lucky to get two stars.
They were friendly but the place is not very clean.
The food was disappointing at best. The first time i went there the fries were fresh cut, this time they were in a container waiting next to the fryer. The hotdog i got was ordered as a Chicago dog yet had no sport peppers and no celery salt. Unfortunately i ordered to go and didn’t realize it till i was gone.
Sadly i spent over $ 6 on the hotdog, fry, and drink special and there was nothing special about it. Thankfully there are other better places not to far away.

Had some family over to had a beer tasting today. Afterward we wanted to get some takeout. Called big Jacks and they were awesome, did a great job taking the order over the phone, had the order ready in 15 minutes for 7 people, and the food was freshly made to order when I arrived. Definitely will go here again! Check out my pics!

JACK BUTTACAVOLI is the listed President of BIG JACK’S CHICAGO-​STYLE RED HOTS, INC.,
I have to tell you I think lately you have dropped the ball on Big Jacks in Hainesville, IL. When you first opened everything was great, the food, the service and the cleanliness were great.
Now I have to say I am avoiding going to your hot-​dog shop because:
1) The food is not made with love anymore. The food is priced at a premium, but the preparation and quality are weakening. Buns don’t seem fresh, the cheese on the beef is not melted, missing hot peppers, fry oil getting pretty dark gives bad tasting fries. Things seem more thrown together to get back to the movie playing. I am also concerned about the hygiene of the preparers and the greasy dirt accumulating everywhere. This all just makes me say yuck.
2) The service is weak. The kids you have working there seem more interested in watching a movie on TV than preparing anything properly or cleaning the place. They also look sloppy/​dirty lately. This is not their fault, this is a management issue.
3) The building is just plain dirty inside. I don’t think the food prep floor has seen a mop with degreaser /​soap in weeks. The tall tables in the main room are dirty, sticky, greasy. There is dust clinging to all of the higher ceiling places. Do you ever clean that place? The Chicago scenes over the vent hood could use a wiping down as could the walls and ceiling and everything else. Makes me wonder how much of that dirt falls into my food?
I am sorry to say, I can not recommend Big Jacks anymore. Big Jacks has become a grease pit.

Small local hot dog joint. Great food at a decent price. We went there for lunch and we had a bit of everything. I had a double cheeseburger and my husband got the Chicago hots meal.
The staff was nice, the food was good, however the parking lot could be hectic during the lunch/​dinner rush.

Beef was a bit small, as other Unilocalers noted. Asked for «wiz» and it was really hard to find. Friendly service from one, not really the other, guys working. Not exactly «cheap» for a mom and pop dive stop, but we liked it! Pepsi products, self serve. Fries were yummie, hand cut and greasy delicious. Pizza puff was spot on. Would go back to try the burgers! Seating outside, albeit on a busy intersection corner.