This business is kind of hidden, but if you know where US Bank is located in the Safeway shopping center, you will find it very easy! I order from amazon/online a lot, and there have been a few times when I received packages and changed my mind or needed to do a return! Most of my returns, all I needed to do was print out the shipping label and then take my package to The UPS Store and simply return the package for Free. So far, I have never had to pay for any returns, but it has only been a few. The ladies that work here are very friendly and helpful. They can also do faxes as well… I noticed that they sell a few items like Greeting cards, packaging tape, bubble envelopes, and boxes etc. Overall, never had any problems and all my packages were returned on time and correctly.