Stark Street Animal Clinic

I took my puppy to be spayed to the Stark Street Animal Clinic. The staff were very friendly and I was able to meet the doctor and ask questions before the procedure. When I picked my puppy up I again met with the doctor and was able ask questions. I was very impressed with this Clinic and staff and will definitely use them again in the future.

I so wish I had discovered this vet clinic ages ago. It would have saved me so much money and worry.
My animals have been to both doctors and the vets really have the same philosophy about their work. It’s a no-​nonsense attitude and they both are there to get down to business vs. trying to sell you extra stuff etc. And they will tell you as much.
One caveat. they are extremely popular so it’s super busy for the most part and they have a small waiting room.

Summary: Dr. Berry really knows his stuff and is very good at what he does. If you don’t mind dealing with the shitty staff that works with him then I would recommend going here. It was fairy priced (although they won’t tell you how much anything costs upfront).
The arrival:
We had an appointment to have our German Shepard spayed as well as an umbilical hernia repaired. The lady who set up the appointment was short on the phone. We hadn’t met the doctor yet so she set it up 15 mins early so that we could go over pricing for the hernia and could meet the doc. When we arrived, we got rushed into a room where our puppy was given a shot and then taken away. When we asked about pricing, no one could answer questions. We also asked how long she would have to stay, and again, no one could answer my questions. We were told to call at 2:30 after dropping her off at 9.
Isn’t it your job to call me? …weird…
So I HAD TO CALL THEM, and then I was informed that my puppy could not be picked up at 2:30, but instead at 5pm
The pick up:
It was very busy. They ran out of change. So 5:30 rolls around… And out of the 5 assistants working (not doing much) none could go to the bank. We got put into a room while the doc had to run to the bank. Then we got taken out of the room because he wasn’t there. When he returned, our room had been given away (taking another 30mins) We were then informed that they had forgotten to give out puppy the two shots that she needed. I would have just skipped them and went somewhere else just to get my puppy out of that place, but I had already paid.

I’ve always had a great experience every time I have visited this clinic. It has been a huge change from when we used to go to Petco for our dog’s health and dental checkups. And there was always something «new» whenever we went to pick up our dog at Petco after an annual check-​up, which resulted in extra fees. We never get that at Stark Street Animal Clinic. The doctors treat the original issue that we went in for and, if need be, let us know what else we should be extra attentive about and how to handle them ourselves to avoid additional expenses. I feel like we are given honest care here. We don’t live very close, but we drive from afar to be well-​taken care of at Stark Street Animal Clinic.

Dr. Barry and Dr. Powers are two of the most compassionate, competent and friendly people in business. I have been taking my animals to Dr. Barry for years! Even when he was at Mt. Scott.
They are honest, and not out to try to get every dime out of you. The prices are really reasonable as well.
More than anything, you can trust the well being of your pets to these guys 100% of the time! Best example is that everyone I have ever referred to this clinic is now a loyal customer.

On Friday I verified they had the kitten formula of Revolution in stock (or got that impression when I called).I get to the office today and ask the lady available for kitten Revolution, she says they don’t sell kitten just large dog and went in to saying why and I had to kind of cut her off and bring up that I verified on Friday. I had to clarify that I *specifically* asked for kitten and the person over the phone Friday said «yeah we have kitten, looks like a box and a single dose» and she just kept talking kind of patronizingly saying «you can use it on both, its just a larger dosage.» I brought up that I was using it on my rats and shes like «oh, well thats different-​» and went on to say the large dog is fine just use a single small drop on rats. So I was like «oh, so its the same percent as the kitten?» And she said yes.
Take it home. Look it up on Revolution’s site. NOT THE SAME PERCENT. Its TWICE the dose. Cat/​kitten is 60mg/​ml Large dog is 120mg/​ml.
I’m sure its safe to give full sized rats a drop of a –technically– double dose (Revolution is pretty safe) but I have more than just the two boys I got neutered here, including a 2.5mo old runt that’s less than 200grams, which I’ve done enough research on the topic to know she needs half of what my adult boys do. So now I have to quarter the dose for her.
I called the office after double checking the dose and explained that I was given wrong information and wanted to make sure they were aware in case it happened again.
I was met with defensiveness and an attitude. The lady on the phone was present while I was at the office, but was answering calls and helping another person during part of the time I was speaking with the other woman. She responded by saying she didn’t hear the lady tell me that, which pissed me off pretty bad because I clearly remember what happened and she wasn’t even part of the conversation. She was never once apologetic, she never said «I’m sorry there was a misunderstanding» or anything of the sort. Working in customer service myself, I was shocked at the attitude I was given.
I hate being «that person» and I hated calling but I thought it was important this not happen again, if she didn’t mean they were the same she needs to learn to communicate better instead of just rushing though the conversation to get me out.
I feel like the woman I spoke to at the clinic was just telling me yes because she was told a drop of large dog is safe and often prescribed at that dose by the dr for rats, and wanted me out of her hair and to stop asking questions. The other woman on the phone just acted annoyed I was being difficult when I was really trying my best to be polite.
I do not enjoy complaining or giving bad reviews, and I feel really grateful for Stark Steet’s prices, but I felt like I was being talked down to for no reason and walked away really disappointed in the clinic.
I understand if you are having a bad day but I was trying to be more polite than they were and they weren’t even busy. I was the only person there after one lady walked out right as I walked in, and I still felt unwelcome. There’s just no reason to act like that.
Went down to 3 stars only because of the «help» I received at the desk, no complaints about Dr. Powers, my boys healed up from their neuter great and he was very nice.

I’m sitting here waiting for an appointment I made. It’s been almost 2 hours after the scheduled time. What’s the use for making an appointment if they make you wait this long? I’m sitting here listening to how the clerks handle business, apparently they cater to phone calls first making sure they schedule people appointments so that they can wait in a line to listen to phone calls all day instead of taking care of the business in front of them. Have yet to see the Dr. still…

I came here to get my kitty spayed. I wanted to go somewhere cheaper, but this clinic fit me in a lot faster and my cat was in heat and being a general nuisance. When I arrived the lady at the front desk was on the phone for like 13 minutes while my kitty meowed in terror. After she got off the phone she had me fill out some papers and was pretty nice. I really like that they offer pain meds to take home to help after the surgery for $ 15. When I came to pick her up the vet was very informative and the surgery went well. Overall a friendly but very busy little clinic. Expect to pay big bucks for your spoiled little buddy.

Dr. Powers is one of the most incredible vets I’ve ever come into contact with. I have followed him from his past location to this current one. I am humble enough to say I made the mistake of straying from him but went straight back when I found out what else was out there. We have taken every thing from a guinea pig (with a dry skin condition) to a Duck that developed bumble foot (look it up, I had to, lol). The man knows EVERYTHING about EVERYTHING. He remembers all of his patients it is amazing.
Also, one day when Dr. Powers was unavailable, I tentatively agreed to see the other vet, Dr. Barry. The man is not the most… impressively mannered man, but he loves my animals and knows his stuff. He saved my cats life without jumping to the most expensive tests and procedures unlike other offices would do.
They do not stick to a strict billing procedure, if they don’t feel you need to pay for the office visit, for whatever reason they won’t charge you for it. They are real people that understand our love for our animals and our difficult economy. Love love love these two!

I’ve been taking our dog to Dr Barry for years and he is just the best. I will be very depressed whenever he gets around to retiring and I selfishly hope it isn’t anytime soon. He does know his business and he is very kind, his work ethic has my admiration.

So this is the closest animal care facility to where I live. My 4 month year old puppy was choking a piece of bark and was freaking out and couldn’t get in enough air. I rushed him in. The front desk woman was super rude and wouldn’t help this potentially dying animal until I filled out paperwork and waited in line, even though every customer around me was saying for me to go first. After about 5 minutes of unnecessary banter, we got into a room. Rude assistant, dirty patient rooms. No. We left and rushed to Banfield after waiting 10 minutes with nobody checking on this puppy.

OK… I received a notice from Multnomah County that my little cat needs to renew her license which means another rabies shot. Banfield Pet Hospital wants $ 39.95, for the office visit, and $ 20.00 for the rabies shot. $ 60.00 for a rabies shot!!! Stark Street does not charge for the office visit and wants $ 20.00 for the shot. Guess where I’m going for the rabies shot?
I also took my dog into to have his eye looked at. He has what is called «Cherry Eye», which is somewhat common for this breed of dog. Banfield wanted $ 700 for the procedure and Dr. Powers at Stark Street told me the proceed would cost only $ 45.00. Enough said?

I started taking my dog to Dr. Barry several years ago when I lived in Gresham and loved him from the beginning. So did my pooch :) He’s very gentle, honest and informative. I’ve since moved to SE Portland but I make the dreaded drive out to Gresham whenever my pup needs to see the doc — it’s definitely worth the commute!

Dr berry has been my vet since my 45 year old mother was a child! The best vet I’ve ever had, he is amazing with animals!