So my girlfriend needed a good recliner for some upcoming stuff and she wanted a La-Z-Boy. She felt that their history of quality and comfort(I swear, I’m not being paid for that line) would be a good fit. So we went to this store near her apartment. We were greeted instantly by a very lovely young lady, who listened to my girlfriend’s needs, and was quick to point out the best options. She didn’t try to upsell and didn’t push us off on anything else. She pointed out some things to consider and didn’t give us any pressure at all. In the end, we got a very comfortable, classic La-Z-Boy, with the ratcheted action(that’s sort of their trademark… it’s not a defect, they do that on purpose). We also got the stain protection plan, which is definitely worth it. I’ve had similar policies on other large furniture items. We opted for pick-up, and they broke their«Weekends Preferred» Rule for us, so we got it up into my truck easily with no problems. They showed us how the back can break down(quite simple) and we had no issues at all. I will grant that the furniture design of most of their other pieces are a little… um…dated in style. I would not choose most of the décor as my own personal expression of quality living, but the comfort of this chair is second to none. And I was very impressed with the service. So if I needed another chair, I’d be happy to stop by here.
Douglas C.
Classificação do local: 2 Gresham, OR
A friend at work told me that La-Z-Boy recliners had blossomed into a really big line of home furniture, so we went into the Gresham store to have a look. The store is a fairly new location in one of Gresham’s many strip malls. We were greeted at the door by a person who, I think, had clay dentures, and smelled like the ashtray in my grandfathers pick-up truck. We escaped the smelly sales pitch by tagging along with a family of five headed into the showroom. I can’t really describe the furniture in this place. It’s as if the stuff is designed to visually appeal to a Hapsburg emperor or Russian Czar, but cheap enough to be affordable by the common man — which is me, but this stuff doesn’t appeal to me. They had a L-shaped reclining couch thing, with faux antique wood, eight cup holders, and storage for remote controls. The hideousness of this thing was only mitigated by the terror of terra-cotta tooth’s frequent drive-by stalkings. I tried a number of their famous recliners, but the operation was very herky-jerky and they audibly clunked, and snapped when I reclined them. When in the reclined position, they produced a gap that left my lumbar floating in air and completely unsupported. But my friend was right about one thing — there was a lot of stuff.