Ray Skillman Ford

Just picked up my car a week or so ago, had the engine replaced. I was very happy with the service, they called me many times to update me on the work. And they did it for about $ 1000 less than Andy Mohr Kia.

Least favorite dealership in Indiana. Period.

At first when we got there at 1 pm it was a fine experience. I was looking to trade in my Flex for something else. After about an hour of looking at cars, I decided to test drive a Jeep. I liked it so the salesman started running the numbers. We also had told him that my husband wanted to make a trade for a mustang. They weren’t working on the Mustang sale at all during this time that they were running my numbers for my Jeep. They came back with the numbers for the jeep. I said no. Everytimr my husband tried to go out to look at the mustangs by himself they would tell him to hold on a second, they needed him for this or that. Which wasn’t really the case. They were just stalling him. So my husband went ahead and just walked out and looked at the mustangs anyways. I went out tgere with him after a few min. They ask us to come back in. They wanted us to run a credit app to see if we qualify for the cars before we test drive them. Uhm… we don’t know which one we want! So how are we suppose to run a credit app for it? At this point my husband is beyond frustrated. All he wanted to do was test drive the two to compare and see which one he liked better. We were asked several times by several people which one we liked better, while we were waiting to test drive them. Uhm. We can’t answer that! You won’t let us test drive either of them. However, at this point 3 hours ago we came on this lot and test drove a jeep without running a credit app first??? But now now we can’t test drive two mustangs. They had already ran our credit so they knew what our credit was, how much we make, etc…
My husband then walks out and starts looking at the mustangs on the new lot. I follow. He was ready to throw in the towel. I was trying to be patient. We looked and they didn’t have the one that we wanted even on the lot. So the salesman and another gentleman went out to the overflow lot. They found the car that we wanted to test drive, jumped it and we got to test drive it. Yay!!! Finally!!! We get back, everyone is asking if we liked it etc. Sure! They ask if we still want to drive the other mustang. Yes! They go get the other mustang. We test drive it. My husband likes it. Yay!!! We’ve accomplished 2 things today!!! He got to compare the two cars. Whoooo!!! We then go back inside. Where the manager and the salesman are. They start asking when we can come back with the trade etc. It’s 6:10 pm. We live 45 min –1 hour away. They close at 7! We wanted something done today, not this week. We both work long hours and don’t have time to drive back down to Greenwood. So needless to say we left unhappy and wasted our whole day. They aren’t the only ones with mustangs. We will definitely keep looking, customer service and satification is number one in my book. There were way too many hoops to jump through for what we wanted today. They could have made two sales in one day.

Fast & friendly service! I purchased my Hyundai here in January & have had it in for routine maintenance twice since. Each experience was pleasant & the staff was very helpful. I highly recommend Ray Skillman for car buying and service!

We went to Skillman Ford to look at Mustangs and Rouchs. We meet a salesmen that had no idea about packages on the Rouch and did not know their inventory. He asked us when we are planning on buying? We said after our wedding within the year. After saying this he responded that he could not take us on a test drive because they were busy and that he doesn’t do test drives for «free.» Then he said he is here to make money. He left without giving us a business card and did not even say thank you for stopping by or please come back when you are ready to buy. He then walked into the showroom and stood there talking to the other salesmen. We will be buying Capitol City Ford where they treat people like they actually matter!!!

Just stay away from this place
Pros: If you like Ford vehicles then I think this is definitely the place to go. I can’t imagine many places being able to match their selection of Ford cars and trucks.
Cons: We’ll keep it short and sweet here. The finance guy here is a jerk. He started off with a line of crap and it just kept going from there. When I would try to ask questions or talk he would start chewing on his glasses and looking all around the room.
Overall I wouldn’t recommend this place. They were disorganized, made us wait over an hour past our scheduled appointment time and when we did get to talk to someone they made us feel really uncomfortable.

Went to sit in the Focus and Fiesta. Both have ridiculously small back seats. We tote
Teens around and do not think that anyone would be comfortable sitting in the back. The sales person was kind and willing to step back because we had talked to a skillman sales guy from another brand, even wrote him a note about the loyalty.

I purchased a used Hyundai Elantra from Ray Skillman in Greenwood last July. A few months after I bought it, my bumper started coming off at the seam on the driver side. I took it to the Dealership & the service tech patted me on the back, like I was a child, and said there is «nothing we can do». I left mad, but said nothing. I took it back a 3 weeks ago, after my bumper got worse, to the salesman and showed him. He went to the service dept with me and the guys asked me what I hit. NOTHING! There is no scratch or dent on the car, just a bumper coming off at the seam! The techs took pictures of my car to show Hyundai for approval. They never called me back. I phoned them today and the service tech said «there’s nothing we can do, Hyundai states that there had to be impact for the bumper to come off like that.» I WILL NEVER BUY FROM RAY SKILLMAN AGAIN! NOR WILL I EVER RECOMMEND THEM!!!

Mom and sister were there for four hours because the man helping them decided to take his sweeeeet time. Definitely do not recommend.

The staff at Ray Skillman Ford is extremely helpful and friendly. I never felt pressured or hurried in any dealings with them. They knew what they were talking about and were willing to answer any and all questions that I had. I never got the feeling that I was just a business transaction for them.
I personally hate high pressure sales tactics. I did not get this at Ray Skillman Ford and I was very happy about it. I would recommend visiting this store to anyone and I will be going there from now on.

Never used the service center so I won’t act like I know what that is like, but I have purchased a new vehicle from them. They were the 3^rd place we went to and my wife loved them. I tend to split away from the wife when we go car shopping, lets see how they treat her before I walk up, most places try to show her cars that don’t fit our needs even though according to her she explains our needs fully to the sales person. They tend to talk down to her and act as if she doesn’t know what she is talking about. We were pleasantly surprised to find that the Ray Skillman staff didn’t treat her differently at all, which is what the other places did do.
When I walked up the story didn’t change, the sales person didn’t switch gears, didn’t start talking to me and ignoring her, etc. They were open to negotiating price and didn’t try to sell us add ons we didn’t want.
Overall they were very helpful and we would buy a new car if we were looking in the future we would go to a Skillman lot.

I’ve never purchased a car from these folks but after three, going on four, visits to their repair shop, I’ve been happy with the level of service I’ve received. Like any dealer repair shop, the parts prices and the labor fees seem higher than I would expect. However, the quality of service seems to be very good and the personnel are friendly and professional. The last time I went in I told them what I thought the problem was. However, the service manager talked me into taking a test drive with him. He was able to accurately diagnose my problem which saved me some money. I’ve been to places in the past that just start replacing parts without a serious inquiry into the true problem. Kudos.
Whenever possible I still prefer to do my own work to save some money, but if you need professional help, don’t hesitate to go to Ray Skillman Ford for service.

This place is a bit out of the way, but, if you’re on the south side, it’s not too bad. And the trip is worth it, for repairs at least. I’m not in the market for a new car, so I couldn’t tell you about the dealership itself.
But the repair place is great. My car is around fifteen years old, and these guys were still able to find their way around it. They call with all new problems that arise, they don’t do any work you don’t tell them to, and they do it fast. Longest they’ve held my car was two days, and that’s when they had to gut the whole steering system. They aren’t miracle workers. Parts that don’t exist anymore still don’t exist. But they do their best to work around.
The price is a little bit more extravagant then a smaller-​time repair shop, but at a dealership, they don’t work on commission, so you know they aren’t doing any work you don’t need.