Walmart Supercenter

I don’t know where to start with this Walmart. I live nearby and have been here plenty of times and I gotta say I try not to go here unless I have to. I feel like a veteran for shopping here so many times and seeing so many things. I’ve seen it all from someone shot gunning a beer in the appliance isle to a people shoving candy in there britches. And well the staff there is unbelievably undereducated about any type of effective work ethic. If you ask for help you will most likely be met with a stupid and lethargic employee with no sense of helpful customer service. Most of the items I have purchased there have been dented or broken in some type of way wether it be crushed chips or a pre-​opened bottle of shampoo. I also do not think I have ever had a cashier smile at me or show me that they have any manners whatsoever. I would rather go across town to shop at aldys than go here.

If there was a negative then that would be the rating. The employees are useless and don’t give a shit! If you want help forget about it. Americans need to start voting with their pocket book and quite shopping at places like Walmart whose claim to fame is ruining the retail sector for the sake of low prices– I.e. taking jobs away from America.
Please stop shopping at WalMart

Mediocre customer service. I asked an employee a question about an item, instead of answering, she looked at me like I was interrupting her nap time. May be she was having a bad day, but that no excuse when your job is to help shoppers.

If I could give them no stars, I would. Horrible customer service in every aspect of the store. Most recent experiences of mine include having the tall chubby guy who runs the registers in lawn and garden area not only look at every item I was purchasing but burp while he was ringing me up. Second horrible experience happened tonight when I tried to purchase a camera and needed someone to unlock it, asked young lady in electronics (don’t know her name) to get it out for us she fumbled with the keys then mumbled something we couldn’t hear then walked off. After 20 minutes of her being gone we came to the conclusion that maybe she didn’t have the right key. We asked her again if she could help us and she called for someone over the intercom. We waited another 25 minutes and nobody ever came to help us so we left with nothing, not even an apology for the length of time we had to wait. Next time we will go to target, at least the service is a tad better.

This has to be one of the worst stores when it comes to customer service. Looking for help will only get you anywhere with a very select few employees. Others will blatantly tell you they don’t know. Recently had an issue where a purchased Cracker Barrel gift card did not activate properly yet I charged for it. Now its a fight to get my money back. Trying to call took 17 minutes of hold time and 3 calls no lie. They just leave you on hold and if I wouldn’t have asked for them to page them on the walkie talkie I would have never gotten any help at all. Each visit is just worse and worse they have higher prices than other WalMart locations in the area. They do not compete or match prices from other Walmart venues.

I am very upset how rude Sheena was at the vision center on Battleground. I was in a few months ago to pick up lenses and noticed how how rude and condescending she was, I thought maby she was having a bad day, not the case. I was in again recently and her demeanor was the same. Rude, condescending, and down right nasty! I have been in customer service twenty years, and I am appalled at how rude Sheena was.

Showed up at 8:50 pm to do a return after driving across town and the so-​called «Customer Service» dept was cashing out their registers and closed, despite the fact that I called before leaving the house and they said they were open until 9. Thirty minutes and a wasted gallon of gas… not ok.

This Walmart is great during the week before 3 pm! The staff still don’t speak & they are not friendly but you get through the line quickly!

I went grocery shopping there last night and the shelves as always were barren. They don’t seem to be able to keep the shelves stocked but you can’t expect much more from walmart anyway…

Food is supplied by Subway if you want to eat there.

The store was surprisingly clean and stocked w/​the items I needed. Don’t ask anyone that works there to help you find something, the answer you’ll get is «I don’t know… this isn’t my department»

For Greensboro Walmarts, this is my number two favorite, the first being the Carolina Circle location. Since the remodel last summer, product selection has greatly improved, and the cleanliness has gone up tenfold. But, it was my least favorite Walmart, and still is for a few reasons.
Like others have said, getting out of this Walmart parking lot is a chore, especially if you need to go south on Battleground. You have to be Frogger from the old arcade game, as cars come zooming from both sides on Cotswald Terrace, making it hard to get out because of the hill.
Also, the employees don’t have a clue. I ordered several items from their website, and returned them to the store. The clerk, with her belly hanging out in 40 degree weather, could not fathom why the order total and return total were different. I explained she only returned four of the five items, and so she voided the whole transaction (which required waiting on a manager to key in their approval– when it took fifteen minutes for said manager to get to the service desk), then she started over, scanning one item twice cause her nail broke, so we had to await another manager for another void. Then she realized I had paid by both credit card, and a gift card, and did not know how to return the split payment, so we had to wait for the manager yet again. I was in line there for a good hour to return five items. By the time I left, the return line was wrapped through all the designated space and out towards the door.
But, because of its great location to other businesses and medical offices, I seem to frequent it the most, as their clearance areas are always filled with great goodies. For instance, I got a Playtex bra for $ 0.12 yesterday, plus tax! It had been marked $ 18.99.
Like any Walmart, the help acts dumb and stoned, and never know how to behave, think, dress, or bathe. Lots of shelves are
empty of common items, which is frustrating. Yesterday, there wasn’t a single frozen potato item in the store, and nobody knew when the frozen sweet potato hash browns would be back in stock. No fries, tater tots, hash browns, etc, anywhere!
I wish that companies would hire a better class of workers that cared about their jobs, and could at least dress the part, and answer questions. But, with their low prices, great bargains, and usually large inventory, I’m a sucker and keep going back!
But, the parking lot has been the scene of muggings, rapes, at least one shooting, etc, over the last thirty years of it being open. So, as a woman, I try to take notice of everything, and avoid going at night. The parking lot is always filled with cars, and while that should be comforting, it is more to take in and worry about. Just be careful, patient, and not in a hurry if you are going to visit this Walmart, or any other Walmart for that matter. Keeping a positive attitude and a smile on your face can get you through the worst of them.

I always say I will not go to walmart and opt for target b/​c customer service isn’t great and I hate crowds and it’s usually crowded well I just have to put THIS specific Walmart on blast. I ordered 13 cases of a product and the manager said to call in a week and they should be there, I could pick them up. Well good lord getting anybody on the phone or in person to figure out what you’re talking about is like talking to a wall. I tried on the phone to explain I was waiting on an order– was it there, can I speak to the manager?” Was on hold for 15 mins I hung up. I showed up in person a few days later and the girl up front in customer service said if «it aint up here idk where it is» Me– «well can you call someone who knows where it is?» Her– «look if it aint up here idk where it is.» WTF. I’m steaming. I just go to the shelf where the product is and find another employee and tell my situation and she looks in the back and boom– theres my product. I open up some of the boxes and some of the stuff is MISSING in it. I finally look through enough boxes and get the amount I need. OMG. Never going to THIS walmart again. The employees (at least all the customer service ones) were rude, act like they have no idea and don’t lift a finger to help. This is YOUR JOB– DO IT!

The ONLY thing I go here for is Supertech motor oil, because it’s so much cheaper than the name-​brands at auto parts stores, and also oil filters because I’m already there anyway.
This store’s location is too hard to get in and out of if you’re coming from points south, and to return to Battleground, you have to drive up past the garden center and turn left onto Cotswold (after waiting for all the traffic to clear). The store itself is like every other Wal-​Mart — full of sleazy people moving too slow and blocking the aisles. There have also been a number of assaults and robberies in the parking lot, even in daylight hours.