Texas Oncology Grapevine

This location gets a one star from me because I can’t give a zero.
Dr. Jordan is the worst Doctor I have ever experienced.
Please take note of this. She has killed many and has no sympathy for anyone!
I was shocked when she went from her own practice to this place!
Get anyone but her!

I was ready to blast this place given my experience but back up after visiting with Dr. Jordan. My story…
I arrived 10min early to complete paperwork. The receptionist was working hard but needed an assistant like other Dr. offices I hit recently. She greeted everyone, took them back and other stuff. She interacted with 6 – 8 people before getting to me on the signing list.
She asked me if I had my new patient paperwork which no one sent or told me about. 15 min later I was mostly done and saw a visitor WiFi sign which I could’ve used to complete form easier.
I eventually finished and a quick 5min later was invited back to talk to payment person with my insurance info. Of course, she asked me 8 or so questions that happened to be on the forms so I wasn’t sure why I filled them out. She also explained the forms purpose which I assume was to help person up front.
Sent back to chair and technician grabbed me in about 8 min and weighed me and started asking me some of the same questions. I was frustrated being an IT consultant in health care and noticed he left the room door open with people in hallway and was asking me stuff I completed already so I asked him why I even filled forms out. He said I don’t have your paperwork! I think he only had my insurance card and not my completed paperwork as he kept using my legal name and not the name on all my forms.
He goes out and someone else comes in. They ask where my paperwork is. I matter of factly say I don’t know but you guys have them. She leaves.
By now it is about 1.5 hrs since my appointment time and I have been sitting alone for 10min as the office noises get quieter. I start to fear I was forgotten when Dr. Jordan comes in with her PA.
She aplogizes for the wait and intros herself and PA. She says stuff from reason I’m there but asks to chat with me on med history before getting to current details. She deftly asked questions, verified details and gave me impression she read all notes. Her relaxed demeaned and personalized style made me feel like a valuable client, even if I never returned. She explained and gauged questions, like a perfect consultant wants, then discussed what she recommends and asked how I wanted to proceed.
While my total visit was 2 hrs and I had many issues with the wrong application of HIPAA during intake, she made me feel like she was an expert and I would be better off with her as my Dr.