CareNow

This office was very professional. The appointment process was easy and I did not have to wait a long time. I would recommend this place.

I am extremely grateful for the kindness and great treatment I received tonight. I severely fractured my toe, and the pain was excruciating. I checked in online, and within 5 minutes they called and told me to come on in. They saw me right away. From Yvette the nurse, Zora the x Ray tech, Dr. Rodriguez, and the sweet billing lady who checked me out — everyone was extremely kind and professional. I also found their charges extremely reasonable with their Health Savings program. I limped out after 3 x rays, a boot and two prescriptions only $ 200 out of pocket. At the ER, it would have been $ 2000 and I’d still be there.

They make you wait, & wait, & wait… to pee in a cup.
Staff at the desk are not very courteous when you waited to come here to do this.
They need more people in the back to get a drug test for a job moved through a bit faster. This is STUPID!!!

Had to wait a really long time to see someone, even though the place was pretty empty. Front office staff wasn’t very helpful and didn’t particularly care.

I’ve went there for like 5 years or more, and they have always helped me out with exactly what I needed. At the end of your appointment they always provide a sheet of paper that explains the in’s and out’s of your illness which is nice, and convenient. I also would recommend using their Check In option Online before going in. It saves the waiting time of sitting in the lobby.

This is the best location I have been to. I have visited about 4 different Care Now locations, over the years. I was seen quickly. I did web check-​in and was only waiting about 10 minutes from the time I walked in. At some other locations, I have had to wait over an hour even with web check-​in. The whole staff was extremely friendly and caring and answered all my questions. The only thing that I could see wrong was some small «housekeeping» issues but it was, by no means, unsanitary looking… just need a little more attention to details when cleaning.

Came in an hour before closing and the staff was wonderful. I never felt rushed. They did a great job and I would go back!

This care now is so good that even though I have moved 40 minutes away, I will gladly make the trip for their excellent services! I am in their family discount program and only pay $ 68.00 per visit, and all tests are discounted too. Since I am self-​employed and without health coverage, this is huge for me too!

Long wait for an appointment but since I checked in via the web I could do all that waiting somewhere else, which is nice. The physician and all the staff were friendly and professional.
MUCH better than the Lewisville location.

Came here for a drug screen. They aren’t even busy, but over an hour to do a simple urine drug screen. I’m loving breathing all these germs from sick people. Oh well, no other choice than to pop the vitamins and pray I don’t get sick. Bottom line, if you have the option, call ahead. There is no sense of urgency here at all.

These people are a complete corporate joke. Do not come here! My child came to get diagnosed with a simple case of pink eye. They gave her mess it went away. Sounds good, but then as pink eye goes it went into her other eye, I called them to get a refill on her prescription and they said that I would have to come back and go through the entire process again, even though they knew this was wrong! Money hungry that’s all I have to say…

Rude receptionist! The words hello, please and thank you go a long way! Add to the rude reception tack on a three hour wait! Don’t bother.

Horrible service. The girls at the desk are rude so is one of the short brunettes in the back. They act like they don’t know anything at the front. I checked in and I went to bring my wife a cup of warm water for my newborn which I informed to the girl at the front and she acted like I never did and then the other female told me I missed my «slot».the black female is to damn bossy and young. They all act stupid. It’s there way or no way bad service. all for a piss test for a job it took 2 hrs 45 min. I’d say they need help

Just ok. Don’t bother checking in online, does nothing. Waited an hour to be called. Hour to be seen. Hour to be discharged :/

i love carenow for the simple fact that you can check in online & don’t have to sit in the waiting room for an hour or so while those around u are coughing & sneezing every where… it’s bad enough i feel like crap… why should i breath your germs too lol
this particular carenow is close to my job, so this way i don’t have to take off work to see a doctor… they call me about 15 – 20 mins before the dr is ready to see me & i’m literally in & out of here within an hour or so

Ok, today out of all the visits I’ve been here, they said they couldn’t verify my insurance benefits (being Sunday) so I had to pay everything up front. It kind of sucked but it really wasn’t a deal breaker since I had my handy FSA credit card. They said they will send a reimbursement check from whatever insurance pays them.
As always, I web checked in… (Wish their web check in was more convenient though– always have to put insurance info, etc again & again). In few minutes, they called and let me know it’ll be about hour-​hour & half wait.
I think under an hour they called me to let me know they were ready for me. I arrive there in about 15 minutes, sign couple of signatures and I was taken back in about 5 minutes.
Good thing about here is, you don’t have to fill out bunch of questionnaires/​paperwork yourself. The nurse asks you verbally so you just answer them. (I hate when you’re not feeling well and they give you form after form to fill out). After blood pressure & heart beat check up, Dr. Tatum (not Channing Tatum haha although Doc was a BIG teddy bear version of him) came in matter of minutes. He was very courteous and made me feel at ease.
The whole entire visit took me less than 30 minutes. Partly because I pretty much knew I had strep throat and bypassed the test. Still, handful of times I’ve been here it was a smooth experience. I saw different docs each time, but all of them were very nice & caring.
As I was heading out, I saw the same people seating in the waiting room when I got there, so be SURE to WEB-​check-​in! It’ll make your experience at Carenow so much better! Feel better everyone!

Came on vacation and daughter got sick. This place was closest to hotel. Staff was very friendly. Nurse and doctor were very nice and explained everything we needed to know.

I used to be a fan of this CareNow but the past couple visits have changed that. I did web checkin Friday at 2:30pm. When they finally called me at 5 to come in, I sat in the waiting room with a high fever for 45 mins. After finally going back, I saw the nurse who did a flu test swab abs told me it would be 10 minutes to get results. An hour later I had to go find someone and finally saw a PA who confirmed I had the flu. She told me they would call to check on me in a day or so. Today is day 3 and my symptoms are worse. I tried calling them and they’re closed.

My wife was sick and called ahead for CareNow (she hates going so it is always last minute). They called back when it was time to head up there and saw her. She was given some decongestants/​antihistamines and told to call back for an antibiotic in a few days if she was not better. This was on a Friday.
On Tuesday, she was still not better and called them to ask for the antibiotic to be called in to our pharmacy. This was around noon. Later in the afternoon, she called the pharmacy to see if it was ready and they said they had not received it. She called to ask them again and was told they were really busy, but would get it called in.
At 5:00, she checked again and it was not called in, so I called and was told that they had been very busy and the doctor had not had a chance to call take care of it. I said that I was coming up that way anyway, could I stop and pick it up. I was told that would not do any good, but they would definitely get the doctor to slow down a minute and call it in.
I was over by there at 7 and called to see if they had called it in, AGAIN I was told they were swamped and not able to, but they would handle it right now (after I said I was in their parking lot and could come in to talk to the doctor). At 8:10 I called and they said it was just so busy, and I said this was not acceptable. The man I spoke with said «Well even my primary care physician can take 24 hours to get something called in» and I said «ours would have had it set 6 hours ago».
I drove to their clinic and went inside, asked for the doctor and was told he was with a patient. I guess I caused a stir (though I was cordial, no yelling regardless of how I felt), because the nurse was told and she got the Dr. and explained what was going on. He did not come over and apologize or anything, the nurse just came over and said it was being called in right this second!
There is no way this doctor had no chance to approve the medicine over an 8 hour period. They even admitted he had stopped for dinner, but had not looked at the call in requests for medications.
I am not a big fan of these places as a rule, I think your regular doctor knows your history and responds quicker, but this treatment has assured our family of never going back!

This has to be the cheapest place to get a flu shot. $ 15. Everywhere else is $ 25 to $ 30.