Modern Classic Motors Inc

I recently purchased my new (used) vehicle from MCM and I love my new ride.
The staff was nice and helpful without being too pushy, but it is a car dealership, so some sales tricks are to be expected.
The vehicle is great. It had very low miles, a lot of extras and looked brand new. I have had no problems with it at all and have no qualms about my purchase. I have only a couple comments that I feel others should know so they don’t get tripped up themselves…
(1) One of my biggest issues that I voiced repeatedly to my sales person and to the finance manager was that I wanted to be sure once I filled out the application that my credit report was only going to be run once, as I did NOT want a bunch of «hard inquiries» on my credit report because I was also looking to buy a house in the near future. I was assured repeatedly that the process only included the dealership running my credit once and then submitting it to the banks/​lenders for their review and approval for the loan. That was not the case. Not only did my credit report get hit more than once, but a total of 8 times from different potential lenders! Of course I didn’t know about this until about a week after the purchase. That in itself really did piss me off. Be honest with your customers! Honesty is the best policy and is what keeps them coming back.
(2) The sales woman I dealt with didn’t know nearly as much about the vehicle as she lead me to believe. Some of it was no big deal, but the cincher for me was I asked her if the vehicle needed premium gas. She flat out said no… Again, it wasn’t until a couple days later when I went to fill up my first tank of gas that I discovered that it, indeed DID take premium. Talk about a difference in the price of gas… literally and figuratively speaking.
So, do I feel burned on the purchase? No. I like the vehicle, the price was fair and the staff has been nothing but nice to me during the purchase, and since, to include working with their service department for my first oil change. The give good customer service and make you feel «at home». Do I feel that there was misinformation and manipulation in the works to «make the sale»? Yes. But, unfortunately that is part of the business of used car sales. Would I return to purchase from them again. Yes… but I would arm myself with my own research and information on the vehicle and would call them out on the only one inquiry on my credit.
All in all, the purchase was solid, the staff worked to get my business and has followed up several times since to check how the vehicle is doing and sent coupons for discounted services. Educate yourself in advance on what you’re purchasing and all will be good. They haven’t been in business for 20-​something years by giving bad customer service.