Tender Touch Grooming

Tamara and the team at Tender Touch Grooming are rock stars. I can always get an appt. (even sorta last minute they find a way to fit us in). My dogs always seem happy to go. (once they realize where we are… or maybe its the cupcake shoppe next door? hmmm…)
Before Tender Touch, we had gone to the same groomer for about 8 years. When we moved areas, we had to find a new place. Luckily we came across Tender Touch and now they’re our #1. There’s been a bit of adjustment period getting the cuts perfected for the pups. But it didn’t take long before they knew us and we can tell them exactly what we need and that is what we get.
Unless you request someone, it might not always be the same groomer who works on your dog — despite this, it seems like it’s been the same team for a while and they always greet us at the door and know my dogs by name. We only come in once every 45 days or so — so it’s cool they do actually know us.
In general: all bathing /​grooming is out in the open. You can sit and watch if you want — but i don’t think it’s best for your pet.
I think bows and bandannas are standard — we don’t prefer them and just let them know. Sometimes the one little guy gets a bandanna. It is kinda cute on him.
The dogs are in cages after a groom (some people don’t like this) but there is plenty of room and i like they put my dogs together — likely out of necessity to make room — but is comforting to them.
The grooming area is separated from the «lobby» with a short gate and the team monitors the areas to ensure no one escapes. The team always seem very careful and gentle with the dogs that are there when we come in, and my pets never seem stressed out when they leave.
i like that they are friendly people, they groom well, they genuinely care about animals, there’s no hiding in a backroom with your dog and the price is right. I absolutely trust them with my pets. Highly Recommend!
Open 8am to 5pm Tues thru Sat.

It’s been close to two years since I started taking my terrier mix and Australian Shepard here and I always pick them up happy and looking cute as ever.
The staff is consistently friendly and professional. They know my pups by name and it feels good to trust that my dogs will enjoy their time with these skilled groomers who they’ve grown to know and trust as well.
Happy, long-​time client.

Took my two cats to get groomed and shaved. They did an excellent job. Staff was very friendly. I will be coming back. Thank you ladies!

My Veterinarian recommended Tender Touch when I adopted Sophie, a five year old abused dog right out of the Lancaster Shelter.
Sophie was in horrifying condition. The back half of her long haired body was one solid mat and was filled with urine, ticks, fleas, and fox tails. The front wasn’t much better. Sophie also was despondent and while clearly very gentle, was terrified of people and gave even us almost no eye contact. Even five years later, while she has mostly recovered from her history, she is very shy.
Back to the story… I didn’t know TT from a hole in the ground as I had just moved to the area. I came in with this awful looking and even worse smelling dog who also was not sociable. I quickly told them that I had just gotten her and gave them the background. They were very gentle as Sophie became hysterical as I handed her over.
Five hours of straight grooming with six people rotating on and off of her, Sophie was a completely different dog! I had told them to just strip her, anything else would be inhumane given her condition, but I had not realized that there were over 100 ticks in her and 70 fox tails embedded into her skin. They had given her the cutest lion cut and even included three bows! And they only charged me their regular grooming rate, given the situation. Let it be said that I tipped well over $ 100 and would have left more had I had the cash on me. I also brought everyone boxes of Sees Candy the next day. Of course, that did not stop them from advising me to take Sophie immediately back to the vet to have her skin looked at, (We went right from the pound to the vet to the groomer.)
In the end, Sophie was delighted to be cleaned up, we were thrilled, and all three dogs got a new «magic shop!» I should mention that 100% of the dogs in our home hate being groomed. But what do they know? Our Black Lab hates water, too. The bottom line is that every time we take the girls in for attention, they come home in great shape, beautifully coiffed, and they even smell good… For at least five minutes until they find something horrible to roll in.
Tender touch, we LOVE you!!!

My little Emma girl loves it here! All the workers are very nice and Blanca leaves her stylish with the cutest cuts, bows, and bandanas. Emma used to go to Petco for grooming and shed pee on herself as soon as we walked in. Now, she wags her tail and is happy to leave me. We love this place

Took my lil Chihuahua, Terrier mix to get shaved. He is wiry haired like a Terrier and his fur sheds everywhere! Not to mention it’s so hot outside now. I was a lil skeptical to leave him because he is a rescue and has been though a lot, including some abuse. But I read all the great Unilocal reviews and decided to give them a try. I was scared to leave him but when I picked him up, he was sooooo cute!!! And so happy! He looks amazing! Better than I even expected! The employees working there are friendly too. Parking can be a lil challenging because it’s on the street, storefront. I don’t know if there is parking available in the back. Unless I buy a pair of clippers, I will bring my Lil Scrappy back.

Blanca did an amazing job with my Miniature Schnauzer. It was my first time there and they did a great job. When I went back to pick up my dog, I didn’t even recognize him. Definitely I’m coming back here.

Went to Tender Touch right before the New Year and they were amazing. We walked in and I actually loved the fact that the grooming was right there in the open! I sneezed a bit but it was still awesome. She was done alot faster than we anticipated and she looked amazing. LOVE THIS PLACE! The do a great job on Mini Schnauzers!

Great service, nice employees, love the cute little bandanas that your furry friend comes home with.

Great place!!! I took my two dogs a Siberian husky and a mix poodle. They did an awesome job. I’m a happy consumer :)

We love this grooming place! We have two Siberian Huskies and a Terrier mix. It took us time to find a place that our 80lb dog would not be afraid off. Our dogs look flawless every time. We always get compliments, I would definitely recommend this place.

Brought 2 doggies in for Lion Cuts. I had printed pics off the internet of other Lion Cuts (they can vary) and written on the pics what I liked and didn’t like about each cut. Groomer reproduced PERFECTLY what I wanted on the doggies. They were so much more comfortable through that brutal late summer with their cool Lion Cuts :)

I brought my dog in to get rid of some knots/​matted areas and I requested to have ½ inch of hair left on my dog.
When I come back to pick up the dog she seemed like she barely got a trim but the lady told me that they were able to remove the knots/​matted areas so I was able to overlook the hair length. But as soon as I got home I realize that the areas where there were knots are just bald spots. They didn’t even try to even everything out so there are just random spots of short hair on my dog!
Very, very disappointed. Definitely trying a different store next time.

I just found out that they didn’t clean her ears well either, so now she has wax buildup.

I found this place through Unilocal and I will def be bringing my babies back! Everyone was really nice and they listened to my request on the teddy bear cut for my kids! Absolutely loved the outcome! Reasonably priced too! I have 2 pommies, paid $ 46 for each one.

I took my furry child to Tender Touch & I am thrilled with how he looks & smells. I’ve taken him to other groomers in the valley, but he’s never looked this good. Thank u Tamara & ur fantastic staff. U are all so wonderful. U will be seeing me & my fur child at least once a month!

My dog Cherie and I love this place! Very clean, professional and super nice!!! The lady who grooms Cherie is so sweet. It gives me a peace of mind to know Cherie is being taken care of, I wouldn’t take her anywhere else!

Extremely friendly staff with great service! They did such an amazing job on my cockapoo Teddy! Will be recommending this place to everyone I know!

I normally wash my golden retriever/​lab lulu, but during the winter, it gets cold and windy in the valley and I cannot do that. I decided to bring her here once to see how their dog grooming was and it was perfect. I was a little nervous of how lulu would be around strangers, but she turned out to be just fine. She smelled great and they were super nice. The only reason I cannot give it a solid 5 stars is because she was not fully dry in the back. I would still recommend them because they have a decent price.

We just moved to Northridge and was looking for a pet groomer for our dog. We checked on Unilocal as usual, and found Tender Touch Grooming. We love it here! We’re really happy with their service. When I came back to pick up my baby, he was in the cage with an fan on. I’m impressed. My baby smelled great and looks really adorable. We love the haircut and he also got a bandana on. We’re definitely coming back here! Oh and it’s cheaper also than other groomers. Thank you Tender Touch!