I need to vent after our experience at Simon Chophouse this past Friday. I am still aggravated by our experience. It was supposed to be a celebration dinner because my son graduated from high school that afternoon. The first sign that something was wrong was when we arrived, they did not have my reservation which was made over a month prior. Ok, no big deal since they were able to seat us because the restaurant wasn’t busy. Everything was fine, the waiter took our order, the appetizers came out. They were fine. Then everything went downhill after that. We sat and waited for our main courses to come out. We waited an hour and forty minutes since we walked into the restaurant for our main courses. I finally got up and looked for a manager. I found my waiter and asked to speak with someone. One of the owners came to our table and gave us every excuse why we still didn’t get our food. Her tone with us was confrontational, rude and unprofessional. I think we were more than patient to sit an hour and forty minutes. I was actually very surprised that they weren’t busier, because the town that they are located in just had 219 children graduate, and I only saw one other family from my son’s school there; Three other surrounding towns also had graduations that same afternoon. I told the woman if we did not have our food in 10 minutes to just bring our check. My father-in-law’s food came out first. Just a magherita pizza. We then had to wait several more minutes for a couple of other meals. Two pasta dishes. They finally brought out Madison’s vege-burger, which was over done and cold. I ordered salmon which must have been sitting under lights in the kitchen because it was hot but beyond dried out; Jordan’s food came out last. The owner(husband) brought it out personally. Her simple chicken dish was over cooked and not what was ordered. His tone was better, but he was more interested in excuses than apologies. It was now over the 2 hour mark. We paid the bill and left. Three dishes uneaten. Honestly, I was not sure why everything was overcooked since the restaurant wasn’t busy. If the owner’s felt they had too much to handle in the kitchen, communication or apologies would have been acceptable. My guess is that this restaurant will not make it in our town, but if you haven’t tried it yet and thinking of doing so, please don’t waste your money. We have other really good restaurants in town that would be glad to serve you.
Alec L.
Classificação do local: 4 Monroe, NY
Took my wife and some friends-visiting from Virginia to Simon Chop House. Last week. 1. Super friendly(shout-out to April & Thomas). 2. Seating: spacious-not too tight. Several areas to choose from to include out door seating. 3. Fair prices. 4. Good portions-cheese platter was amazing and great variety-everything was fresh… kinda– sorta a precursor of things to come. 5. Limited menu: which I like since the food tends to be fresh and not thawed. Everything was fresh. 6. Timeliness of service: drinks and apps came quick. main dish was a bit slow but absolutely worth the wait. 7. Check out was a bit slow. 8. Toilet: Clean, spacious and nostalgic. Note: Something to improve on: Outdoor patio-has potential. Jazz it up a bit. Put some vegetation up in this area and improve the tables and chairs. PS: great looking bar also-The kind you can belly-up to and have some elbow room. –I would return to the Chop House. Alec.
Lisa M.
Classificação do local: 5 Nyack, NY
Great experience from the moment we pulled in, beautiful building n setting! The staff is amazing, shout out to Val, Jenny and Ralph! Family own and run… bus boy is owners son & has an entertaining youthful exuberance! The food was unique n delicious! We visited for my fiancée’s 40th birthday… he is not a foodie, yet he couldn’t stop bragging about the Hickory Shrimp App! We both had steak, his NY– which was cooked a tad over medium, and mine was Filet, which was just a tad under medium, however both were so fantastic n delicious! A birthday celebration was had with a bonus piece of cheesecake(complimentary)! An overall great night! We love this kind of service! Thank you, Simons! Returned 1 month later, I had short ribs and the margherita pizza, both were fantastic! He had the shrimp app(duh) and also the shrimp scampi to which he enjoyed as well! We will continue to return to visit the excellent staff and for delicious food!
Melissa A.
Classificação do local: 5 Goshen, NY
I had to make a visit to the place my husband has been raving about. Well I do have to say I married him for a reason. He has pretty good taste. Our waiter was exceptional Ralph. In fact another waiter had remembered my husband that was working in the other room and came over to say hello, Ian is his name. The food was absolutely outstanding. My husband had the sirloin with sriracha butter and truffled mashed potatoes. BOMB. I was a little more simple and had chopped salad and hickory maple shrimp with horseradish. Very good. The bartender came over when we first entered and introduced herself. She offered to make me something off the menu. It was an awesome choice as I had a basil mojito. Never had one, but I suggest trying it. I had a really good experience. I truly wish them the best going forward. It was great to finally make a visit.
Lynne S.
Classificação do local: 5 Bear, DE
I knew I would like this restaurant as soon as I pulled up. I loved the cozy feel! Beautiful atmosphere!!! The Crab Cake appetizer was delicious! I also had the Ginger Soy Salmon. It was so tasty and prepared to my liking. Try the peanut butterchocolate pie. It was a perfect ending to my dinner! It was a pleasure chatting with the owner, Ted, and his family who made you feel welcomed as soon as you walked thru the door. The waiter Ian, was attentive and clear laying out and explaining the specials of the night. I would recommend this restaurant to everyone. I definitely plan on dining at Simon Chophouse again.
Betty W.
Classificação do local: 5 Chester, NY
Outstanding Food and Service. Hubby and I have had so many different dishes here, and enjoyed every single one of them. Now that the Weather is getting warmer here in New York, You can enjoy your Lunch/Dinnner inside or out. The Patio has Music Playing, Umbrellas, and a serene view and atmosphere. It is So relaxing. Everything is made fresh daily. I highly recommend Simon Chophouse.
Trish S.
Classificação do local: 5 Middletown, NY
Joe and I had a great dinner here last night. The food was amazing and Ian, our server, was very attentive. Loved the laid back atmosphere! Will definitely be back!
Sarah L.
Classificação do local: 5 Kingston, NY
Excellent food. The service was great. Came in on a Tuesday and the only ones here. We ordered the cheese plate which was fresh and delicious. Had the supreme chicken. The mash potatoes were excellent.
Emily C.
Classificação do local: 5 Goshen, NY
Wonderful lunch at a great price! The pizza had a perfect crust and everything tasted so fresh. The interior renovations are beautiful. I can’t wait to sit outside on the patio!
Tina F.
Classificação do local: 4 Middletown, NY
This is a new Resturant in Goshen and it is worth supporting. Last night my husband I checked it out. We sat at the bar where Val, an efficient and happy employee made a beautiful cucumber infused vodka and gin gimlet for me and a vodka tonic for my husband. The owner, Ted was busy behind the bar but took time to chat with us about how this endeavor came about. The bar was so comfortable we sat there for 2 cocktails and the whole time people wondered into the dining rooms. We ordered the calamari and hickory brick shrimp apps and they were good. My entre, filet mignon, was cooked perfectly. My husband had the San Genero pizza which while flavorful needed to be crisper and cooked a bit more. Desserts are made there. The chocolate cake was rich and satisfying but really needs some whipped cream to round out the dark chocolate. It’s just kind of naked on the plate; like someone forgot to finish the presentation. Which brings me to our waiter. He was a nice guy and fairly good but not very attentive to details: no bread and butter, place settings on the table that we were not going to use, the table was cluttered with service for 4 when we were only 2. No candle light. Not really attentive to us and our experience. Gina, I think that is her name, long blond hair, who was waiting on the table next to ours seemed excellent: explained the specials, asked often if there was anything the diners wanted or needed? She even asked us which was how we got bread and butter. She was very good. Over all we had a good experience and will go back and also recommend Simon Chophouse to our friends.
Bob L.
Classificação do local: 5 Goshen, NY
Stopped in last night for the first time. Great atmosphere! My friends and I sat at the bar and had a couple of Pizza’s. The Scallop & Bacon pizza and the San Gennaro pizza are out of this world! Can’t wait to go back!
Patrick C.
Classificação do local: 5 Goshen, NY
Had a great dinner experience last night! The Salmon was cooked to perfection and perfectly paired with wild rice and brussel sprouts. My wife had the short rib and it was prepared expertly with mushrooms and rice as well. Valerie at the bar was excellent an perfectly attentive. The owner Ted came around to check in and made us feel very welcome. We will definitely go back again and again. Almost forgot we split the 5 Layer chocolate cake… YUM!!! Don’t miss the chance to go to this place. Definitely worth it!