True Touch Nail & Spa

So my feet looked terrible & I just wanted to get a basic pedicure & feel like my feet didn’t look so yuck so I picked out a nail spa close by and went. The lady clearly doesn’t understand English as I asked her three times not to cut my cuticles except on sides & she proceeded to cut them anyway with the guy next to her listening but not saying anything. This is one of the many reasons I don’t go to these places, the rest of pedicure just avg.

Absolutely love my nails by Lee at true touch nails. I usually go short and decided to try something new this time around. Lee was amazing and did a beautiful job!

This is my first and last time coming here the staff is very rude doesn’t even have the courtesy to say hello !!! She did a really poor job on my nails not to mention that she also was hurting me in the process definitely not the place to go!!! Read really good reviews for this place either somebody was lying oh I just went on a really crappy day!!!

I’m a regular here however I received a pedicure and a gel manicure but the older gal stepped on my toe and ruined the polish while giving me a manicure. She then cut me 3 times drawing blood and totally skipped the hand massage at the end bc 4 women walked in. She also insisted i pay before helping to re-​pain the toe she ruined. Service is huge and she rushed the best part and caused me pain.

I have been here a few times for pedicures. Came in to get my fingers and Quincy is amazing! She’s done gel on my nails twice and I’m hooked!

This five star goes to my nail tech HELEN! she does great work! she is very detailed with her work and takes her time! she is also very friendly. I’m so happy I found her!!!

I’ve been getting my gel manicures by Ben for a few weeks now. He is one of the best out of at least 5 salons I’ve visited in the last year. Great work!
Joe gives the best pedicures I’ve ever had!
Thank you!!!

Go here if you want unfriendly tech’s that hurt your toe nails during a pedicure; it was like torture. Got callous treatment and all it did was burn the skin on my feet and did nothing for the callous. The tech’s talked in their language the entire time to each other making us uncomfortable and basically ignoring us

B

I only make appointments with Katie. She’s the very best. Even if the place is always packed, and the prices are on the higher end, the outcome is worth it. Nails here last longer, and the reason is simple. Technique and it’s done right. I have waited a month before getting a fill with my liquid gel sets from Katie, and there aren’t any side lifting. The nails looked good as new. The only reason to get a fill is the growth. The smilies are always straight and clean. I’m a bit of a perfectionist, so if I see a technician take their time and correct a mistake without saying «is that okay?», when they know it’s not okay, I keep them. Katie does a superb job, and I wouldn’t go to another technician.

I had a gel mani done by Lee just over 2 weeks ago and they are still going strong! I have had a tough time finding someone who does my nails EXACTLY how I like them and I think I’ve finally found the one! Lee took her time and used quality products. I can’t wait to get back and get a fresh mani and pedi from her! I highly recommend True Touch!!!

Great spot. Always busy, especially on weekends. I’m a fan of Elise. She takes her time and does an amazing job. Katie is one of the best nail technicians. They are very expensive. I get a gel manicure for $ 35 and a pedicure for $ 35, plus a $ 10 tip = $ 80 for basic services. Its best to make an appointment.

I walked in, not being greeted. Women in shop are very unfriendly and they speak in their native language, and it’s uncomfortable because you never know if they’re talking about you. The tech closest to the door called me after waiting 45 minutes for a fill. She burned my nail beds with her drill and when I pulled away, she got rude. I wasn’t happy with the nail polish color, as it looked different on me. She got mad and said «Pick out color you like this time.» like, why would I pick put a color in don’t like? She did a sloppy job with the polish. It was all over my cuticles. My nail shape is not something I was happy with, and she said she asked me what shape, I said square. But why do my nails look like blueberries? She ruined my nails. Now I have to have them soaked off, and start all over again. Then she got mad because I tipped her 5.00 on an 33 dollar tab. I wasn’t that happy, and my nails look like crap. Not to mention my nail beds are burnt from her drill. I do not recommend this place at all.

This is not a place I will return. They are not very friendly and when you make a request for a design, they look at you like you’re crazy. My designs came out absolutely horrid and I ended up just going somewhere else for a new polish.

Lee the manager has awful customer service skills. Went there and even though I didn’t like my pedicure or manicure still gave the technician a higher percentage tip than I thought was deserved. Even though the tech said my nails were dried, when going shopping they were immediately messed up. Because I was on a time frame, when going back to the shop I asked if I could possibly be refunded for the nails because I didn’t have time to stay, Lee got really upset and told me the mess up was my fault, and that her salon was not responsible. No sympathy or responsibility from her at all. I could go on about her awful mannerisms. Even though I went ahead and messed up my schedule and had my nails redone, even after an hour of letter the polish dry they still messed up when I tried to resume my routine. Never again will I go back. Waste of time and money.

I’m new to Arizona so these reviews help me find places to go. I have gone to a few other nail salons and have been very under impressed, I came here hoping to find somewhere to keep coming to and finally found a nice clean place that does good work. I get gel manicure and pedicured and the color last and my nails look go for 3 – 4 weeks.. So far everyone has been nice can’t complain I will continue to come nice work

Terrible
I went to this place because of the reviews and after what I just experienced I can only draw two conclusions (1) they paid people to post those reviews or (2) the people who gave good reviews have never had their nails done before. With that said, I’ve been getting my nails done for over twenty years and have never had an experience like this, so I guess I was due.
I only needed a fill and I asked for a flower on the ring fingers and I was told, «we don’t know how to do flowers»… what?! I should have left at that point but I figured, how bad could it be? The language barrier was an issue more than normal and she burned me several times with her drill. Onto the polish, I chose a yellow OPI and it was going on thick and lumpy. I asked her if it looked right and she started to get a little feisty and said, «it’s fine» so we continued. On the second nail she got a big chunk out of the bottle and I asked her if maybe it was an old polish and she said, «no, it’s new» I said ok then she told me I wasn’t happy so, «pick out another polish, I don’t make the polish the owner buys it, I don’t know». Then she went on to tell me that different polishes look different, some look like sand, etc.” What? Ok, so find another polish I did. At that point I knew she was mad by the way she was tugging on my fingers and talking to her co-​workers, I’m sure about me… don’t they always?
Anywho, the paint job was sloppy at best, my husband would have done a better job, no offense honey. The girl came to do a flower that I picked out, which was your typical Hawaiian looking design, not exactly what I wanted, but better than going to another salon for just a design. This poor girl didn’t have a clue. Needless to say, I have some abstract art on my nails and yellow cuticles.
UGH, steer clear if you are someone who wants what they pay for and care about how your nails look.
The end.

First visit to True Touch today where Vivian was very nice and gave me a wonderful pedicure and manicure! She was very thorough and my cuticles look amazing! And I’m callus free! Yeah! Thank you, Vivian for caring about what you do and providing great service to your customers!

I choose this nail salon based off the Unilocal reviews. I am extremely disappointed with my nails. I had a mani on ¹⁰⁄₁₈ and six days later the polish is chipping. So I stopped by the salon to speak with them and get my nails done again. They informed me that if I got the gel nail polish it would last longer. I have my nails done, with regular polish, twice a month and never have experience this. When you pay for nail service and tip the person well, you expect this service to last at least two weeks. Unfortunately, I will not return and I will not recommend them to other patrons.

Nice place, clean, and disposal liners for the foot spa machines! All the tools and equipment are sealed. I came during lunch and it was dead. At one point I was the only customer. The staff is nice but not chatty (plus if you just like to relax). Got the french pedicure. I like it! I got the deluxe pedicure packaged (salts, sugars, etc. etc.).