RideNow Powersports Goodyear

Rode my bike in and looked at their F6B, started working a deal. They told me what they would give me for my bike on trade. No deal made that day. talked to them 2 times on Phone in the next week coming to an agreement on the second phone call. So I rode my bike 50 miles back down there upon arrival they tried to sale a used 2013 Black F6b out back. i told them i was not interested in that one the deal was on the 2015 Blue F6B. shortly after arriving there they backed out of the deal. They wanted $ 1000.00 more. The salesman were very nice but that is bull making a deal and then trying that crap. I BOUGHT AT GOAZMOTORCYCLES. Plus GOAZMOTORCYCLES lets you test ride (not in the parking lot) were you want to. Ridenow will not let you test ride anything before you pay for it.

Horrible place — say away. Powersport’s can be hit or miss and this place is a miss big time. Went in for both parts and service and here is my experience:
Purchased parts for 2012 Goldwing oil change — oil, filter, crush ring. They give me the wrong crush ring so that is another 40 min lost having to go back to get the correct one.
I get a nail in my rear tire, I call to see if I can get in and the guy who answer the phone tells me service is too busy to talk to me and they will call me back… you guessed it, never called me back. What business needs a $ 600 tire sale and service? These guys apparently don’t!
Stay away from these guys even if you have to go the distance — they could care less about the customer, they are WAY overpriced and based on my experience, they most likely are not very good service people (they can get a basic part right on a Honda product???).
I will never go back to this or any of their locations ever again.

Don’t ever deal with this company.
What a bunch of Thieves.
I got a RZR from them and will never go back.

The sales department was very friendly and helpful. With that being said, the service department was the exact opposite. Geoff was the representative that scheduled my appointment and he was extremely rude and uninformed. He was just so not helpful. I dropped my bike off for a 9am appointment, waited all day for a call, that I never received. I stopped by to see what the hold up was, my bike was sitting our front and he says,“did someone call you” I said no but the bike is done. He says well I havnt put the notes in. REALLY? ARE YOU FREAKING KIDDING!!! You only had 6 hours to write your notes.

I rode in to pick up a head light that I had ordered. Before going to the parts dept I walked around some looking at the bikes on the floor. There were Several sales staff wondering around, visiting with each other etc. Only 1 was with a customer. Not a single one greeted, smiled, nodded, or acknowledged me in any way. I was there 10 minutes looking because I’m getting ideas for customizing my bike, but they wouldn’t know that. They just looked at and past me.
Finally went to the parts counter. Where I was walked past, twice before a guy went and got a lady to help me. She was polite.
Walking out no one said anything, walked past three guys by the door who didn’t stop talking to bother saying thanks for coming in…
Won’t be back.

Recently I took my 2007 Polaris Sportsman in to get the fuel system cleaned as the bike had been sitting up about 3 years. I was told it would be a little over a $ 100 for diagnostics. I was called a few days later and was told the fuel pump did not work and the fuel system needed cleaning and they could not go any further until they replaced the fuel tank with the fuel pump, a $ 700+ item plus labor. If I wanted the fuel injector cleaned it was 2 hours labor to let it soak, their guy could not do other things while the injector was soaking. All total it was $ 1600+ unless I wanted a new injector installed then it would be a little over $ 1800 and to add servicing the fluids would bring the cost over $ 2500. I told them I would be in to pick up the bike. I went in and had them load my bike in my truck and in doing so they knocked out the back glass of my truck. They then explained to me how I could charge it to my insurance because it should not have a deductible. In the end they did replace my rear window. I did a little searching on the internet and found a direct replacement for my fuel pump for $ 10. Since Ridenow gave me my bike back in pieces, it only took about 30 minutes to rinse the tank and install the new fuel pump. I hit the key switch and the bike turned over about 3 times and started. Runs great. Let’s see $ 1800 and Ridenow does the work or $ 10 and 30 minutes I do the work. Thanks Ridenow. Your helped me save $ 1790 less of course your diagnostic fee.

Good place overall. I bought my first bike new from RideNow. So far they don’t treat me or my 250 like poo. The mechanics are willing to stop and explain things because they know I am new to riding motorbikes.
My only complaint is that the business doesn’t have a courtesy car. My motorcycle is my source of transportation. When I turn in my bike for a service or breakdown I either have to hang out or walk home. Why doesn’t RideNow have a part time driver and car on site willing to pick up or drop off customers that don’t have transportation? Every time I need something fixed or inspected I plan my whole week around when I can drop the bike off and walk or call a cab to get home.
When I owned a car I dropped the car off for a repair and I was taken home. When the car was finished they called and asked if they needed to send someone to pick me up. The service at that business was great.

I wont be stepping foot there ever again
Wanted to buy a motorcycle and applied for financing but instead of actual financing the guy applied for a credit card with Polaris and you know Interest are very high on a credit card. Now I have a $ 15,600 credit card that at 24.99% interest rate that I have plans on using instead of actual financing financing at a lower rate. (my fault for not reading the paper work but come on sales people, really)
When the number came and started looking at then they were as follows
$ 7100 for the motorcycle
$ 800 for shipping cost (Honda shipping is only $ 300 per their web site and am sure they get it for lower since they order more then one item at a time.) the sales person told me is baucuse their imported from japan when they are actually manufactured in the US and I believe is in South Carolina
$ 600 for assembly (all they have to do is put the front tires and handle bars, estimate time no more then an hour of work and am sure they don’t pay their employees $ 600 per hour and besides this is part of their overhead charges so why are they trying to pass them to the customer is beyond me.
$ 589 in taxes give or take a few I don’t remember exacly, no problem there every state and city want their cut.
Doc fees + tags = 495 no problem on the tags but again with the overhead expences trying to pass them to the customer
About $ 5500 in financing
Total would have been $ 15 084 and on top of that I was putting $ 3000 down but somehow my payment would have been $ 266 per month for about 5 years and that equals to $ 15 960

Bought some ATV tires from them which had to be ordered but was dissatisfied with the service. I left the old tires and rims with them and when I came back a week later to pick them up they hadn’t been mounted! Had to sit around for another hour waiting for them to get their Sh*t together. While leaving I noticed one tire hadn’t been properly mounted so had to go back in and have them do it over again. Ugh.

Please look at the BBB website, and various other ratings website before giving this company any of your money. There is a pattern here with them.
I did not purchase anything from them for a reason.
There are a lot of other local companies that are more deserving of your business.
Try and call their corporate office in Tempe on Kyrene, and see if anyone answers… EVER. That right there should raise a big red flag.
Buyer Beware is my only comment.

This place is full of bull, everything is over priced. When you order parts here they try to make money off of you an they charge you extra to order the parts. They over charge on labor and tell me that I had to get my entire fork seals replaced that costed over 600 $ for labor an parts. That’s way to expensive, I cleaned the forks myself for about 5 $ and they run great. Fuck this place they over charge and they try to sound trustworthy an professional that’s because there trying to rip you off.

Do not buy parts there !! Go to
instead !! It took forever to get the part in and they made forty dollars off our part plus got free shipping to the store then wouldn’t through in a $ 1 O-​ring that they charged me almost three bucks for! I even complained to them about their over pricing and they still wouldn’t do anything to soften the blow to my wallet… like throw in those O-​rings! We will never go there again!!!

I’ve had excellent service from the parts department. I bought some ATV tires and one of them had a manufacturers defect. I took it in and they took care of it in a very professional manner.

I live in the area and wanted to service my bike. I have been maintaining the minor things on it already (fluids, pads, tires, chain), but I’m at the 15,000 mile marker and needed a full inspection. I was prepared to pay for new valves if I needed them. The guy I talked to said he knew how to service my specific bike and quoted me a «Tier 3» full service, which included new sparkplugs and valves, replaced fluids, new brakepads/​brake fluid, and a ball bearing repacking. Total came up to $ 950.00.
I told him I replaced all the fluids and brakepads, but he said, verbatim, «Yeah I understand, but since this is the biggest maintenance check-​up of your service manual (which it was), we should go ahead and replace them.»
Needless to say, I told him I wasn’t going to waste the life of my brand new pads, fluids and chain. I told him I just needed a full inspection, and if anything was out of whack, we would deal with it as it came.
Since I «preferred to go cheaper», he quoted me the «Tier 2» service, which was $ 500.00 and didn’t include the bearing repacking. At this point I just thanked him for his time.
Did some checking online later, and as it turns out, his $ 300 «bearing repacking» is a bunch of crap; my bike’s bearings are all sealed (so no «repacking»), and if i want to replace them, it’s about $ 250 dollars cheaper than what he quote me.
DON’T go here for any kind of servicing. If you need a chain/​pads/​fluids/​gear and they happen to have it in stock, sure, buy it because it’s fixed pricing and they can’t bs you on it. But when you go in for inspections and stuff, they start adding crap in that doesn’t make sense.

Far drive from the north valley, but huge selection of bikes, quads and utv’s.
We didn’t end up buying from here, yet they still fed us burgers and dogs on a Saturday afternoon. So that was pretty cool.
I’m guessing we just got lucky to be there on a day they were doing that.
Place was very clean and staff wasn’t overbearing like most SHARK infested stealerships. I may go back when I find the right bike.

Came here during a motorcycle trip to the grand canyon. My chain was stretched to a dangerous point. This was the closest place I could find.
I was helped immediately, my bike was serviced in about an hour, and I was back on the road. The staff seemed quite knowledgeable.
I normally hate these huge dealership/​service centers. But I had a good experience here. I was charged a fair rate to boot.
I would recommend this place.

I recently got my bike out of storage and the FI light was coming on. It was due for the yearly service anyway (which was also performed by Ridenow Goodyear), so I call to make an appointment. They said they could not perform the service and run the diagnostic for a few days, which was fine by me, and I dropped off the bike. It wasn’t until several days later that the service even got done, at which point they found that the battery was no good. I had a conversation with them on the phone that explicitly stated that when the new battery was put in, if the FI light cleared DO NOT RUN THE DIAGNOSTIC (as it was an additional $ 100 or so). Come to find out they replaced the battery, but they claimed the light was still in so they ran the diagnostic (low and behold it was due to the original battery being bad, and the new one they put in was running at a low voltage because the technician left the key on OVERNIGHT).
So essentially they caused the condition of the FI light, several days AFTER they orginally had said they would get to it. As I was out of town for a few days when the service was performed, it took a couple extra days for me to be able to come pick it up. This was explained to the service technician at the time, and this will come into play later.
So after the bill was tallied (which was around $ 360), I learn that the full yearly service was not performed as was orginally requested (only an oil change). I also learned at that point why they FI light still came on after the new battery was installed (again, it was THEIR NEGLIGENCE IN LEAVING THE KEY IN THE ON POSITION OVERNIGHT). And since the required yearly service required an air filter replacement, the service tech said I should bring it back in for that (fat chance there!). Then he proceeded to tell me he was doing me a favor for not charging a storage fee for the bike (despite the fact that the actual service performed didn’t happen until days after originally scheduled).
I cannot speak for the sales end of the business, but as far as the service goes I feel they are overpriced, incompetent, and on some level dishonest. I will NOT be bringing any of my motorcycles to Ridenow Goodyear for service again.

I was itching for the New Victory High Ball and was excited to see it at RideNow Goodyear. They were informative, professional, easy to work with and willing to negotiate the deal I needed. Dave was incredibly helpful, very cool to work with, and took the time to be honest and know what I was looking for. They built a relationship with me as I say on bikes for months before taking my new bike home. They earned my business. I highly recommend them.

The staff in the parts and service departments are very friendly and helpful. I’ve had my 2008 Vstrom in for plugs, oil changes, and tires and they are very thorough, detail-​oriented, and professional. I hope they survive the challenging economy and stay in business. They are a top notch motorcycle dealership.

Nice selection, helpful staff. The repair center is great, will take my bike there again.