Beijing Chinese Cuisine

Horrible costumer service. We waited 20 minutes at the table and they never took our order or even gave us water. The food isn’t bad, but the service is terrible. Don’t expect any refills or any ounce of decent service.

I’m writing solely about the customer service. I called in a pick up order and they said you can come pick up in twenty minutes. So I did come in after 20 minutes and when I entered the restaurant there were already 8 people waiting for their pickup order and I guess they still haven’t picked up their order yet. So it’s been 35 minutes and I still haven’t pick up my order yet and the others haven’t either. This is pretty bad — the waitress is useless too.
I’m hoping the food is good. I’m waiting 5 more minutes

I love the décor and the food at this hidden gem on the West side. Please be aware it us family run and the hostess is probably the wife if the cook and she can be viewed as a bit rude. The service may not always be the best but the food will make up for it. Be adventurous and try something Bejing style.

I took my grandma and baby to this restaurant for an early dinner. There was only one other occupied table. First, the owner tossed one menu on a table (two adults eating), second she demanded I move my grandma’s walker to a different part of the restaurant even though I was trying to situate my daughter, who was not walking. The owner was brusque and unhelpful before it got worse. We ordered water and hot tea for each of us. She brought one of each. It took entirely too long to order considering there was only that one other table. Everything delivered to our table was tossed haphazardly and she stalked away from us before we could ask for another water, another flatware set, etc. Who treats anybody that way, but especially an elderly woman and a new mother? The food was never anything spectacular, which one can get anywhere. With service like this, we will never eat there again.

I just had an amazing laugh with my wife reading the reviews on one of our favorite people and restaurant. We have been coming to the restaurant ever since it opened, and all I can say is every bit of it is true. If your kids are messy she will discipline them or you. If you sit somewhere or grab an extra napkin she will move you or take it away from you. Our family doesn’t call her the grumpy waitress. We call her the owner, who drives the nice mercedes outside, so Scoreboard!!!
As for the food it is the awesome neighborhood chinese that every town needs, and will always meet expectations. The owners attitude? Hilarious. How many of us saw the Seinfeld Soup Nazi episode and said to ourselves, «I wish I had a restaurant like that in my neighborhood, where if you don’t behave right… No Chinese for YOU!!!» Keep the reviews rolling in, and stop taking yourselves so seriously; at Beijing Chinese, you get Dinner and a Show, no extra charge.

WE GOT DISCRIMINATED AGAINST FOR HAVING KIDS!!! DONT GO HERE! I have never experienced anything like this in my 30 years of living! The owner is EXTREMELY RUDE. We walked in with our 3 children and the lady told us that its carryout only! She didnt smile and say sorry she just rushed us out the door. I called 5 mins after we left to make a reservation to dine in and she said «ok see you in 15 mins.» So I walked back in telling her im here for the reservation (while recording her from my phone) and she said carryout only. She told me I can dine in if I had 4 adults but no kids. She continued to tell me that she remembers me from before and my kids made a mess. I’m from MICHIGAN and ive NEVER been there before!!! This lady is horrible and I have no idea how this place is still in business. DONT GO HERE!!!

Good Chinese food; Fresh and tasty.
I had the Mongolian Beef.
Nice décor. Clean.
Great customer service.
The only negative note I’d leave is that they charge a $ 2 fee if you’d like a refill of your drink «to go.»…although refills while you’re there are complimentary.

We are done giving this place a chance. It is very close to us, so we always wish it was good. Today was the worst we have had. If they cannot make fried rice, what can they make. We are done with them.

Don’t go here looking for the same stuff as Panda Express. They don’t do spicy but it’s dang good food all the same and the servings are huge. Big servings, good Chinese food and great customer service, a great place to eat.

Walked in the door and greeting was very rude. Then when the lady saw I had a service dog she refused to seat us. I try to explain the Americans Disability Act and she suddenly couldn’t speak English anymore.

After reading reviews my hubby and I still decided to give them a try. I am so glad we did!!! I had the egg drop soup and it was amazing and my husband got an egg roll… amazing! We will be back and recommend this place to everyone.
We had a great experience with the service here as well. They were very attentive and kind.

Went for their lunch special. Service was horrible along with their nasty fried chicken and tofu. Waited to be sat, no one showed, so we sat ourselves only to be told to get up and move by the grouchy waitress. She sat down and didn’t bother filling up drinks until the guy in the back told her to get up. There was only one other couple there, so I’m sure she wasn’t too tired. Then, after the horrible service or lack there of, she complains about the tip. Wow… we will never be back.

I drove 20 minutes to get here because I had a craving for Moo Shu Pork. Their food is really good. We don’t come more often because of the distance and in the past the woman there was not very nice but this time she was smiling and friendly. If that keeps up I know their business will increase.

Service is bad. The old lady and 2 waiter have no smiles. Standing at the door for 5 minutes, no one come up say anything. The old lady asked me to wait by the door, then they let other people to seat first. When I let them know, one one even say sorry.

Today is my first time to go to this restaurant, and I was so disappointed by the service (the old lady who always has a bad mood). When we just walked into the restaurant, she didn’t take us to the table, instead she kept telling me to control my kids. What do you mean control my kids, B? They were stand beside the table.
I’ll give 4.5 stars for the food. But I told myself I will never go back to that restaurant again until the old lady is not working there anymore!

A passable Chinese place, décor was nice and typical of your Chinese restaurant. Went on a Friday night and there were few patrons there although they seemed to be doing a good take away service. Ordered the Chicken Lo Mein, but want some vegetables with it, so I asked if I could have the Chop Suey (as it came with vegetables) only with noodles? Answer was…“no chop suey vegetables, add vegetables to Lo Mein, two dollars more”, so, rather than have a language based dispute, I said, sure go ahead, I will pay the extra two bucks. The dish was good, not great, but was a bit watery. It did have a good amount and variety of vegetables and the portion was adequate. It did need some spice so I asked for some hot mustard and was given it in packets. Thus far Beijing Garden is in the Good category, but I am still looking for other Chinese places that have food that I can rave about.

Very, very bad service… I dont know if she had a long day or she’s very tired or she’s about to close and we came in, I don’t know what her problem is, what I know is what she did to us is a very, very bad service. I’m actually generous enough to tip her 10% of what are bill is, usually I’m a good tipper (20−25% depending on how service is) but really she doesn’t deserve it. Bad experience last night, we are not coming back.

I hate to give a restaurant a less than favorable review especially when the the majority of reviews have been positive. However, the food at Beijing Chinese Restaurant just wasn’t that good.
What I first noticed as I walked into Beijing restaurant was how uncomfortably hot it was inside. It felt as if the air conditioning was turned off. I was glad I had placed a take out order. The restaurant was empty but it still took several minutes for someone to help me. The staff wasn’t very friendly but maybe it was due to how uncomfortable it was inside.
On my first visit to Beijing I ordered 2 Seasme chicken lunch specials and an order of Beef Chow Fun. The noodles and the beef in the Beef Chow Fun were greasy and tasteless. The noodles were stuck together in a pile. The spring rolls were cooked nicely but just did not have a nice taste the same could be said about the crab puff. The Seasme chicken wasn’t great but it wasn’t the worse I have had.
I could not give Beijing Chinese a positive review but in a pinch you could do worse.

Food fresh and light! Full of flavor. Best egg drop soup I’ve ever had! Jason had a full house and still managed to keep diners happy! Will come here for sure on my next visit to Phoenix! Kaari’s new go to for Chinese!

Solid place for Chinese. Good size portions. I will agree with other Unilocalers that their side of steamed rice is very small. Prices are going rate about $ 10 an entrée.
We ate in for a late dinner. We ordered beef chow fun, pork fried rice, and creaky chicken. They also gave us a cup of soup and a little dessert thing that was like a wonton wrapped banana topped with honey and sesame.
The chow fun was fantastic. The beef was super tender! The other dishes were very good also. I was pleasantly surprised by the little sweet snack at the end of the meal.