Alterations and Dry Cleaning

I was a long time customer of this alterations place. Brought in a pair or leather pants to be repaired about a week ago. Went in to pick them up and the repair was not made correctly. They told me they would re do it and to come back in the next day which I did. Went in repair was done equally as bad so I said something again and again explained I did not want to see a stich made through the piece of leather I wanted the small panel removed and replaced so it matched the other side. They again said they would do it. Went in today to get them and it STILL was not done. Spoke with owner Cora who then started yelling and shouting that I told her to patch it not replace the leather piece. Told me I was a liar and told my 4 year old «you need to tell your mommy she is a liar» I told her I would not pay for the service as it was not done how I originally asked. She then went to her work station got a yard stick came back swung it in front of me and then hit the table (front desk counter) where we were standing TWICE. Then told me she was going to call the police on me. All the while my 4 year old and 22 month old were standing right there. She actually had to go over my son’s head to hit the yard stick on the counter. I filed a police report for disorderly conduct. Needless to say we will never be back again.