Art of Granite

Worst experience I’ve ever had with a contractor. After giving Art of Granite down payment, nothing went well. Mitch, the owner, never once returned a phone call. When we called the office with questions, they would always tells us «Mitch will call you», which he never did.
On the day of installation countertops were scheduled to be installed between 12−3pm. At 3pm we called the office to see what was going on. We were told the guys were running late and would be there in 5 minutes. 1 hour later, at 4pm, they finally showed up. The installers told us they still had another countertop to install that day and were in a hurry.
When I got home from work to look at countertops I immediately noticed a problem. The new countertops didn’t even cover our cabinets on one edge. Instead of hanging over edge of cabinets 1 inch, the new countertops were 1 inch too short. It was an obvious mistake.
When I called Mitch to let him know. He started disagreeing with me and telling me the job was done well. The next day Mitch came to my home to look at countertops. After seeing countertops in person, Mitch agreed that the countertops were not installed well. The reason Mitch gave me for the poor installation was because it was getting dark outside and the installers could not see well. Mitch agreed to remove countertops and install again.
After waiting a week, without being able to use kitchen sink or dishwasher, Mitch came back to reinstall. The second installation was worst than the first. During second installation my new tile floor was scratched, fridge was scratched and cabinets were damaged. When I told Mitch about damage, he again immediately denied causing any damage, without even looking at damage first.
After 2 failed attempts at installing my countertops, Mitch finally came back today and removed countertops and gave me a full refund. He is still denying causing any damage to fridge, cabinets and floor, even though the damage was obviously caused by him.

Great experience with Art of Granite. They know what they are doing, have great customer service and listens to what the customer wants. Mitch also coordinated the plumber and tile setter for us. I would definitely recommend them to friends and family!

Top notch granite countertops for great prices. The owner Mitch, came out and took perfect measurements and quoted a price that was 30 percent lower than several other places. Installers came out on time several days later and installed perfectly fabricated countertops. Very happy with their service.