Seaside Graphics

They are friendly. Competent. Deliver their product on time. And their price is always fair. I am an architect and often large format, color prints on specialty paper. Not everyone can deliver what I need. I tend to ask a lot from them in terms of how quickly and how complex and they never let me down. definitely my go to spot.

I give this store one star because of the air conditioning there. That was the only redeeming factor of my experience. Otherwise, I was appalled at the customer service as well as the finished product that I received. I first dealt with a young woman who was neither personable nor helpful, continuously rolling her eyes and flatly responding to our questions in a condescending manner. God forbid someone would go into this store with a bit of knowledge and ask questions rather than taking this employee’s word for it. After placing our order, we left the store unhappy with the customer service but fairly certain that the finished product would come out well. We were SO very wrong. Our invitations, which were meant to be printed in a black color on card stock paper, were a faded black/​almost olive green coloring that was far from our expectations. Additionally, there were white lines on the invitations (which usually indicates a problem with the printer). This same female employee assured us that our original file was poor and that it was our fault that there were lines on the invitations. Upon closer look, we noticed that the lines were on different places on each invitation; therefore, clearly, it was the printer and not our file. Frustrated and in a time crunch, we paid for the invitations and left. We ended up going to Staples where they were able to successfully print out flawless copies. When we returned to the store to show this employee how the invitations should have looked, she softly and smugly responded, «sorry.» No offer of reimbursement for our wasted money. When I expressed our disappointment and told her that we would not be returning to her store she simply stated, «Okay.» I will certainly let others know of my terrible experience at this store and of the complete lack of quality customer service. Beware and go elsewhere!