Jiffy Lube

I went to jiffy lube yesterday to get a simple oil change and left out paying over $ 70.00 (price included an air filter). I’m usually use to the techs showing the customer prices, which they failed to this time and found out on my own that a simple oil change is over $ 40.00. The tech tried to sell me on a radiator flush, which I didn’t come for. So it’s seems they try to up sell customers, which makes for an uncomfortable experience. I will never in LIFE return to jiffy lube again!!!

I am pleasantly surprised. I gave up on Walmart’s nonexistent service and went up the road for an oil change. Based on past experiences, I was prepared for the worst, particularly upselling to the point of obnoxiousness and perhaps unnecessary replacement suggestions.
Much to my shock, they got it right. I received timely service and didn’t get hassled or lied to. The cost was a bit high but they did actually perform basic service, checked and filled fluids, and cleaned the car a bit. For that, I did get my money’s worth.
I will still remain cautious when I visit, but I will try this place again in a few months and if they manage to keep the service quality high and treat the customer well, they might just have recurring customer out of me.

12÷4÷15 @ 11:30am. This place sucks! Manager was very unprofessional when dealing with customers AND employees. The assistant managers were great and very helpful. He tried to BULLY me when I voiced a complaint about a .99 screw I thought they lost. Over a .99 cent screw. I’m a paying customer who can pay for an oil change 5 times a year and he’s arguing over a screw. A .99 cent SCREW! Word of advice Mr. Manager, you can’t bully everyone as he found out quickly. Advice to the District Manager, Rich. I’m sure with the tattoos and piercings this guy displays on a daily basics as if he’s some back ally mechanic or running his own business intimidates women all the time. I will blast this all over social media about this location and company. What does this say about Jiffy Lube if they are hiring people like this to deal with the public and to manage one of their locations. Sad!
***** there are other bad reviews for this location *****
*** It’s been a 3 weeks since I placed a call to the district manager, Rich. No return phone as of yet.

Went in for a simple oil change when they pulled my air filter out for no reason. Afterwards went for a drive up to Naperville when the car started to smell funny and the ac cut out.
Avoid jiffy lubes! Pretty sure management pushes employees to up-​sell nonstop. And while I was there one of the techs could not figure out how to snap a snap screw back on a customers car.

This place bullies women and tries to up sell them to an expensive oil change. I’ll be changing my oil elsewhere.

the manager named Dan treated me very rudely today. Instead of him trying to resolve the issue in a satisfactory manner, he mocked me and went back and forth about the matter. I am never going to another Jiffy Lube again. I can spend my money anywhere and it doesn’t have to be at a place that employ hillbilly managers.

I really thought the days of automotive rip off artists was passé. I was wrong. I drove my 90 year old mothers car to the local Jiffy Lube for the $ 24.99 oil change special and drove out with a bill for $ 40 plus. A classic bait and switch. When I challenged the service manage I got cliché and sarcasm. I didn’t get mad, I’ll just get even. AVOID THIS STORE AND THESE THIEVES. I have gone to other express oil change places for years, never Jiffy Lube. I will never go back. I guess they really mean what they say, you get lubed in a hurry.

The staff here are very friendly. I just got an oil change and was in and out in no-​time.