Glenbrook Heating & Air Conditioning Co

Glenbrook Heating is a homeowner’s dream. They send a reminder when you are due for maintenance or fit you in quickly if you have a problem, Jill responds quickly if you happen to get voicemail when you call, appt made, they ALWAYS show up promptly, same guy does your work every time (Brian is even great with my pesky dog), and the work is quick and efficient, done right the first time. I’ve called Jill for advice for my daughter’s new construction ac system (she’s a happy customer now too), recommendations for other related work, and she’s been great. I started using them years ago when another company told me I needed a new ac compressor, I called Glenbrook for second opinion and they fixed mine for a very reasonable charge — it’s still going strong! Like I said, a homeowner’s dream!

My family has been using Glenbrook Heating and air for over 20 years. They are prompt, trustworthy, and overall just really great people! They do our regular cleaning and have replaced our furnace and A/​C. I recommend them to everyone.

amazing company, family owned, always on time and so complete and thorough in their work and communication. also, have rescued me right away when my hot water heater broke down they were right there. but thanks to their good work they keep things working so that won’t happen as little as possible.
Loretta J

I’ve have a contract with Glenbrook Heating and AC for the last few years and their service has been excellent. They contact me for seasonal service and make it very easy to schedule appointments. They show up on time. Brad is prompt, informative, helpful and does a great job!
Whenever I’ve had any problem, I call Jill and someone comes right over. They’re absolutely reliable!

I called in an emergency — in the midst of hot weather — to fix the AC unit fan. Brian was in the area and came within 1 – 2 hours. We need a new fan, but Brian was able to fix temporarily ’till the new one arrives. Prompt, professional, reliable, local service.

Always prompt, professional, and reliable. Most importantly I trust their work and I’m always impressed with their service.

They came out as soon as I needed them and we’re professional. I will be using them exclusively from now on.

They came on short notice to fix a furnace that was not staying on. Price was fair and reasonable. Most importantly problem was fixed!

Our first experience with Glenbrook was late in the summer when our air conditioning units were failing. Their pricing was fair and their customer service was excellent. They provided a stopgap while the parts and new units were on order. Scheduling and followup went precisely as planned. We’ve now used them for furnace tuneups, which were quick and part of the annual contract we decided to purchase.

Very informative and responsive. Prices seem reasonable. I will definitely recommend to others.

Great family owned company. Knowledgeable people to deal with. Installed a furnace, humidifier, and air conditioner in my home. Arrived on time and finished when they said they would. Neat and precise installation. Brad also provided a new furnace duct piece because he didn’t want to use the old defective piece for the new furnace. No added hidden costs or surprises. If you need quality technicians for installations of new equipment or maintenance of your existing HVAC needs you can depend on Brad and his crew. I highly recommend this company.

These guys are terrific. A family business that really knows its stuff. They bailed us out of a bad situation at short notice last winter when our aging, dangerous furnace died; they did a fine job of replacing our AC this summer at a fair price. Very professional and reliable. I would highly recommend them.

I’ve used them twice: once to clean my furnace and one to fix my a/​c. I am so impressed by everyone at this company from the office staff to the technicians. Everyone is professional, kind, and great about explaining things. Charges are reasonable. Work is great. What a pleasure to find a great company like this!

I have used Glenbrook Heating and AC for 15 years. The family
owned business is reliable and on time for all appointments.
Brad is great for problem solving and never creates them!

Brad and the team’s customer service is excellent. We have tenants who were having issues with their furnace. Brad was responsive during all hours during busy seasons as well. We ended up buying a furnace and hot water heater which was installed right away and was very well priced. A couple months later, the gas shut off valve has a small leak. When I called Brad, he was there right away, replaced it within 15 minutes without any hassles as part of his warranty service.
I consider myself quite selective when it comes to trusting others with these sorts of things. For me to be this satisfied — it’s well worth letting others know how satisfied I am as a customer of Glenbrook Heating & Air.

It was the first warm day we had in Chicago… yay! We turned on the air conditioner for the first time since moving into our house and discovered that it was blowing hot air… boo!
I called Glenbrook Heating & Air Conditioning based on a friend’s recommendation and arranged a time for them to come get the air running again. Unfortunately, they weren’t able to get out to us until the following week because you can’t fix air conditioners unless it’s hot outside. Learned something new since i grew up in South Florida where you need your air conditioner 350 days/​year.
The two guys they sent to me arrived 15 minutes early, which I find to be a rare occurrence when it comes to service providers. They spent about 30 minutes cleaning our downstairs air conditioner and figuring out the issue w/​the upstairs air conditioner. And then spoke to me in air conditioner greek describing some sort of leak. The only thing I did understand was that they couldn’t replace what we needed because we’d be better off sticking with our current rheem air conditioner brand, which they don’t carry.
I called the sweet woman in the office and she dumbed down the explanation for me and even gave me a few suggestions of companies that do carry rheem products. I thought it was pretty cool that they admitted I’d save money and hassle by going elsewhere rather than trying to get more business from me.
I was sad they couldn’t fix our current issue, but would definitely call them for cleaning service and other issues in the future.

These folks are very professional, on time and responsive. It is a pleasure working with them. We recently had our boiler replaced. It was a no hassle job, done right the first time. Also, we always get a great service when it comes to seasonal AC unit and furnace maintenance.