Country Classics

I really like this store! It carries Lilly Pulitzer and other standard Southern/​Fraternity-​preppy brands (Vineyard Vines, Lauren James, etc) that your preppy self can want! They also carry a bunch of «60 091» goods which I thought was kind of hilarious.
I had been wanting a Lilly Pulitzer Michele top in Oh Shello (gorgeous fun pattern) that I could not track down because it was sold out but Country Classics had it. When I called to put it over the phone the associate was really friendly and helpful and took the time to make sure it was the top that I wanted. She actually said she was able to hold it for a few days which I liked as most retail shops have a 24 hours hold-​policy.
Service was great depending on which sales lady you get. It’s subjective because some are nicer than others. I’ve had good experiences as well as experiences that made me leave the store.
The ladies are polite, I was acknowledged and they expressed their honest opinions on the fit of the items that I purchased.
Recommended if you want to indulge your inner-​North Shore prep! Croakies, critter shorts and monogrammed necklaces for days!
Minus one star: store can be pretty overwhelming with lots of items everywhere and the main cashier’s area can be super crowded.
Minus one star: make sure you get a nice salesperson. Not all who work there are equal.
Notes: They do not take AMEX.

Here is the lowdown on this store. My son bought me a pricey Lilly Pulitzer item for my birthday. This was a MAJOR purchase for his budget. The item did not work for me and I had to return it. BUT — this is key, since it had been gift-​wrapped by them, they would not take it back, even with receipt in hand. He was NOT told that since they were gift-​wrapping it for free, that he would not be able to get his money back if need be. Needless to say, I now have $ 200 in credit at this pricey store. Bah!

I have heard wonderful things about this store, and they are the only store in the area the will monogram almost anything. The first time I went in, I felt like I was in the movie «Pretty Woman» and was in a store I couldn’t afford. The second time I went, I was completely ignored by all the sales clerks who were standing at the register looking on their phones and laughing about something. I found what I needed, paid without the clerk saying much to me, rather to the other clerks and quickly left. The third time, I called to check if they had a product I was looking for, which they said they carried, but when I arrived, the clerks we rude. I asked them about the product I was looking for, and was told they don’t carry it. I then tried to explain that I just called a few hours ago inquiring about this product. The clerk, again, told me they didn’t carry the product so I left. I went back as a friend told me they carried that item. When I went looking for it myself, I found it in the back. Just be prepared for rudeness when you enter, but you can find amazing things in the store. I love their products.

If you can get past the extremely rude salespeople, then this store is great. They have lots of fun gift items and kids stuff. But, expect to be ignored or treated poorly by the women who work there (except for the young girl who is really nice).

I wanted to love this store as they have some great designers, and i love supporting small businesses, but i was under-​whelmed by my shopping experiences — i have been twice and both times, I have left with a sour taste. The staff has been rude and unhelpful with the exception of a college-​aged girl who rang me up. I thought the first time was a fluke, but it was repeated about 3 months later. The clothes are jammed into several racks so its tough to see certain items so i needed some assistance and i was clearly «bothering» the staff. Additionally, i have a newborn and for a store that is attempting to cater to babies, I was pretty disappointed as I could have made this a North Shore go-​to shop.

NEVER AGAIN.
This store may have a great selection of Lilly Pullitzer but it is not worth walking in there to give rude people business. I have come into the store several times only to be ignored and not greeted by any of the salespeople. This has also happened to my mother when she has gone there with me. I have bought several things from this store before but on my last visit, I decided that enough was enough. If this place wants to get my business again, its salespeople will have to start treating its customers with respect and courtesy.

I bought a gift here yesterday and will not be back. The store experience was fine, they helped me choose a gift for my mother-​in-​law as I explained I was running late to a birthday party but guess what they did? Since my mother-​in-​law was in their system and we have the same last name, they CALLED HER moments after I left to tell her I’d been in! YES.
When I got to the party, my mother-​in-​law remarked how I had just been at «her» shop.
When you buy a gift, a store should have enough discretion to not TELL THE RECIPIENT that the gift was last-​minute. I was mortified.
They are a bunch of gossipy old ladies. Don’t go.