Horrible customer service at the photo counter as they would rather spend 15 minutes bantering with each other than helping out a paying non employee customer. Plenty of CVS to go check out now.
Stacie B.
Classificação do local: 1 Glendale, AZ
I decided to drop off my prescriptions to be filled at this location since it’s close to where I now live… BIG mistake! I’d rather drive the four extra miles and go to the other location on 51st and Bell. When I dropped off my prescription with Debbie, I was asked by Debbie if I’d like to wait since it should be about 20 minutes. I’ve now been here 50 minutes when the pharmacy tech Jackie asks«did you drop something off and you’re waiting?» I wanted to reply by saying«Nope, I just like hanging out in your hard plastic chairs watching your horrible customer service!» Instead I was nice and answered her. She couldn’t find anything in her computer and asks who I dropped my prescriptions off to. Then she says it should be about 10 more minutes… LIES! I have now spent a total of 75 minutes here. The actual pharmacist would not speak with me regarding the lack of «customer service» hey supposedly provide. When I asked what the delay was I was told they were extremely busy. Three people that dropped of items before me waited and got their items. Mary the pharmacy manager is just as horrible as the rest of her staff. HORRIBLELOCATION!!!
Brooke W.
Classificação do local: 1 Surprise, AZ
I checked online for the«Ology Pure Castille» soap brand BEFORE I came in. Walgreens website has it for $ 4.19& online it says that it was available in store to have it picked up now. So I went to the store, got there… The soap was $ 13.99! So I go & show an employee the literal website with the price on it & everything. She said she can’t price match it. Price match what, it’s your own damn website? I asked why the hell would they have it on their website for $ 4.19& that it could be picked up now if they can’t honor their own price they have on their website. She said I have to order it online & pick it up at the store. How pointless! She then said«I can go ask my manager but he’s going to say no, I already know it». Such a waste of time & unbelievable that you guys are having almost a $ 10 markup. Such a rip off. Won’t ever come here again.
Nino N.
Classificação do local: 5 Glendale, AZ
I use, without exception, this Walgreens on the corner of 67th avenue and Union Hills. Every visit is a pleasure. Even though I recognize their faces during my visits, I wish I remembered every employee’s name as they each deserve to be acknowledged. Nothing is too much trouble for the employees of this store. I especially want to send out kudos to Mary, the pharmacist and Debbie, the pharmacy assistant. These two ladies are exceptional. They understand the importance of exceptional customer service and go over and above their duties to answer your questions and help you in any way they can. I highly recommend this store. It is truly a pleasant place to shop!
Elise M.
Classificação do local: 1 Glendale, AZ
terrible customer service, ruined my picture order. Suggest never using this Walgreens, especially their photo service!
Ameerah A.
Classificação do local: 5 San Francisco, CA
I’ve been reminiscing a lot nowadays, blame old age or just boredom, and I just felt like I needed to review this Walgreen’s because of all the nostalgic value it holds. When I first moved to this barren desert in 1994, I lived on West Villa Teresa Dr. right next to this store. And, I remember how I just wanted to run back home to California, never to see this state again. My Granny, may she rest in peace, made my transition to this state a little bit easier by being with me for a few months. If anyone ever had childhood depression, it was me, I hated it here. She would see me moping around the house, or out in the sweltering heat of the backyard, and ask, «Lil’ girl, do you want to go to Walgreens… I’ll buy you something.» Immediately, I’d perk up, because Walgreens, on 3rd and Evans Ave, back home, was familiar. We’d take our short walk over together, coming home with some spectacular treat. Giggling and smiling, and holding her hand… gone are the days. Now, there are times that I remember that don’t make me tear up, like when I sliced my hand open on the VCR plate, permanently disfiguring my palm under my right thumb, and the visits to buy more steri-strips as the monstrous gash healed(Age 7). Buying Gatorade to rehydrate after being released from Arrowhead hospital after my bout of Taco Bell food-poisoning(Age 10). Going to buy steri-strips yet again after piercing the back of my index finger on my left hand with a butter-knife(Age 13). Hey, I am and will always be a bit of a klutz… But I have some non-medical emergency memories of this place. Like the time, Samara A. and I were hanging out in front of the store, joking about me being out of breath after biking from my house, just to stall long enough to catch my breath and let my hives go down(Age 17). Good times indeed. It’s always been close, even with our move down the street. I’ve never truly gone here and didn’t find exactly what I needed, when I needed it(24-hour locations are for pussies!). The store is organized just like any other Walgreens and clean. The clerks were and are always extremely nice, some damn near comedians. I may have fussed with the pharmacist or pharmacy techs once or twice, but only because I’m picky about having brand-name prescriptions(generics kill!). With photos processed and taken as quickly as you needed them. And there was always that intriguing person or two sitting outside on the bench next to the water machine… This place is like a very old and dear friend to me, I really just couldn’t have seen my life without it. Then again, it also reminds me that I’ve just been here in this state entirely too long.