Outback Steakhouse

Excellent service. This is the first time I tried this place for lunch. The bread is delicious. I had steak and thought it was a bit overpriced for 6 oz.

Our families came to celibate the birthdays of two of our grandchildren. It was real busy for a Thursday night and the hostess seated all eleven of us promptly. The waitress came by introduced herself and took our drink orders. On her return we placed an order for a couple of appetizers. Everything started to go down hill from there. Someone, not our waitress, delivered two orders of Blooming Onions (we only ordered one) to our table and left. When our waitress came to take our order we informed her of the mistake. Said she would look into it. After what seemed to be 20 – 25 minutes our dinners arrived. Everyone that ordered steak found them either way under cooked and lukewarm or cold. Same with the side dishes. My wife said her Alice Springs Chicken was good and one grandson enjoyed his hamburger, but other than that no one was happy with their steaks. Needless to say we didn’t order any dessert to celibate the boys birthdays. To top it all off they charged us for both Blooming Onions. Lesson learned, we shall not return to pay for sub-​par cold food at those prices!

Came here the other night and was greatly disappointed… Reminded me of why I do not come here…
So I had a gift card so we thought we would give it a shot. It was 9:30 on a Saturday night and we get there and the door is locked… That should have been a sign… Rang the doorbell and someone let us in. We ordered a blooming onion and it was not like I remember. It was a lot smaller than I remember and it lacked much of the flavor I remembered. So I ordered the ribs and chicken and it came with a few very small ribs, and a very small piece of grilled chicken breast and 1 side. So we got an extra side of fries to split because the one side didn’t seem like enough. Anyways the ribs were very small but tasty enough. I have had better at a buffet before… The chicken was plain and tasteless. It was cooked correctly but lacked any type of seasoning. The fries we got as extra side were over done and EXTREMELY salty. I understand they like to season them from the kitchen but please leave the extra salt behind. If I wanted that much salt, I would just poor the salt shaker directly on my tongue.

Sorry to say I felt like some others. You cannot go wrong with OUTBACK. But it did go wrong TWICE at this location.
First time was Halloween (my birthday). The filet ordered medium rare was RARE and bloody. Sent it back politely. Waiter was not happy. And it was tough!
Last night with a friend for her birthday. I ordered the NY Strip medium she the rib eye medium well, another friend the Prime rib. All were more then chewy. They were tough. Even the Bloomin’ Onion was over spiced. Marguerites were way way too strong and I am no whimp. Being I was treating my friend for her birthday I did not want to complain and neither did she. But when I asked her she said yep! Her steak and mine dry and very very chewy.
What happened to Outback quality? It used to be consistently tender juicy steaks. Won’t be going back at those prices. Our waiter was great. But don’t have anything good to say about the meats or the luke warm mashed potatoes.
Perhaps a different location would be better but for $ 66… For two… (third friend paid her own way.) the Birthday dinner was very very disappointing. I brought home half the steak to cut up into tiny pieces for my dog! Good service.
Disappointing food. !!!

Always like OUTBACK. Stopped in this one yesterday, was in town for Arizona Cardinal Football game. Bartender very friendly. good food as always

I thought this was a decent lunch location, but slightly pricey.
I stopped in for lunch recently with my girlfriend and we both ordered a set of street tacos and drinks. I opted for the steak tacos and lemonade, with a side of their potato soup. Obviously they gave us bread, which always rocks.
I didn’t hate the food or the service. The server was nice, but pretty slow for an afternoon that wasn’t very busy. The steak in my tacos seemed a little overcooked, but still pretty good. To be honest, I thought the lunch menu was decent. Nothing to write home about though.
Would I come back? Eh, maybe.
It really depends on what else is in the area. I wasn’t particularly blown away by anything there.

The first time I came to eat at OS, I tried the Onion Blossom, very good dipping sauce. Well 7 years ago I haven’t been back to OS until this weekend. We tried the 4 Course Dinner Special. We loved it started with the Appetizer Onion Blossom, then our Potato Soup with the Salad, then the the Firecracker Salmon & Sirloin Stake and Baked Potato. Then our choice of dessert. I liked that the waiter brought out food one at a time, every time we finish he brought the next dish. Decent price and we took our time, awesome ! I will come back again.

You can never go wrong with Outback. The food and service are always spot on. I would recommend this location.

Always good food. This is on our favorites list. Exceptional service last night by server Cody.

We returned this evening to enjoy another beautifully prepared steak… we were hoping to sit in Sam’s section but the open seating was in the bar… we were served by Jake and he was good! We were served fairly quickly and we were happy because it IS snowbird season here, you can tell by the traffic. :/​Our steaks were phenomenal as well as our sides… we topped it off with cheesecake but the girls ordered hot fudge and ate it all without any cake! Hope to be back shortly!

Tonight I had the prime rib. Our server told me they only had medium left. Really? We got here at 5:30pm and they are out of medium rare?
My prime rib and broccoli arrived cold. They tasted okay but cold.
Then our server left us for more than 15 minutes after we were done eating. I asked for a to go box and the check. She was gone for another 10 minutes.
~ug~

So far all the employees are rude I know there busy but making comments about moving a bar stool trying to talk to the girl cleaning the table no answer giving back the buzzer after we found our own place to sit the hostess acted like she couldn’t here us so far it’s has not a good experience got our food husbands steak was not cooked right sent back manager made it right I’ve always had bad experiences at outback.

This Outback is below average. I had 10 oz Ribeye I ordered it rare came out 20 minutes later well done. The front door hostesses were too busy talking to each other to actually take our name to be seated. Finally interrupted them and asked to sit at the bar and wait for a table. Bar tenders were just like the hostesses to busy to acknowledge us. Customer service is horrible.

We came for dinner and got a booth right away. I was surprised there wasn’t a wait. Our waitress was friendly, she could’ve improved on her attentiveness. My husband had to go looking for her for some condiments, and I would’ve liked a refill on my drink. All of our meals were great, no complaints there! I don’t come here often but when I do I make sure to order a salad so I can have their mustard vinagrette! Their loaded baked potato soup is excellent too!

Haven’t been to Outback in years and decided to meet a friend here for dinner. I did the online check in to put us on the wait list for a 7pm arrival. Got there a little before 7 and was handed a buzzer for a short wait. After being seated we were greeted by a friendly server who took our drink order. We got the Aussie Cheese Fries appetizer, which is always delicious, and enjoyed the complimentary bread. For my entrée I went with the Parmesan-​Herb Crusted Chicken and instead of seasonal vegetables I got the mashed potatoes. The chicken had tomatoes on top and I scraped them off. I found that the Parmesan sauce on the chicken kinda soaks into the breadcrumbs and makes it a bit soggy in texture. The mashed potatoes were a little on the dry side. It was a pricey meal, even with our 15% off coupon (which mostly offsets the tip). I would’ve liked to try the dessert trio, but we were way too full. Wanted to give 4 stars based on the service and appetizers, but my dinner was just underwhelming.

So I recently went back to this establishment about a week ago for my Mother’s birthday. My rating hasn’t changed, but I wish I could rate it ten stars!
IT WAS SO GOOD! We could tell that they underwent a management change and oh man, it was a great change! The food came out searing hot, our server was attentive and well-​mannered (and also amusing!) Unlike the previous time we were here, the portions weren’t crazy-​out-​of-​control and everything was just right!
Honestly it’ll be hard to top the experience we had, but if they continue heading in the right direction then they can definitely top it!
Sidenote: Get the salted caramel cookie. Do yourself a favor and get it– don’t even question it, JUST GET IT: D

Got the half ribs and its was dry. Our waiter wasn’t very satisfied with. Fingers smell of cigarettes. Somebody else brought our food and didn’t have any silverware or napkins. Didn’t like the service here.

This is a modification of my original post. I came back here tonight against my will. BUT the staff and service did a total 180!!!
The waiter was very pleasant, I did not get my eye almost poked out and the staff seemed more engaged with the customers
Brandon was a rockstar and everything was perfect!
Great job tonight!
This would have been a 1 star but the main entry was pretty good. However the wait staff, and management needs some serious help.
We came to Outback to have a good family time, and the customer service blew that good time out of the water.
The waiter had a who cares attitude the whole time. I understand it was pretty busy when we got there, but there was absolutely no motivation, excitement, and seemed he did not care to even be there. I do not even remember him breaking a smile the entire time he talked to my table. The food was pretty good when we got it, and we had to wait around for another 10 more minutes for a kids bowl of mac n cheese…
When he is serving our plates, I had to move my head back to avoid his forearm in front of my face. Not even an excuse me, pardon me, or let me reach across. I am almost sniffing this dudes frickn armpit. I am starting to think that his important tasks in the back are clouding his better judgement for any kind of manners.
The waiter barely came around to check in or to see how things are going. I figured he had better things to do in the back, or must have been super exhausted from all of the people that were there.
With the food coming out late, a server that does not even smile, and barely checks up on his table. Things got funny when we try to order dessert!
As we start talking about what is good on the desert menu, he is waving his arms and talking with a lot of animation. I get that, and do it myself at times. But if I have a pen in my hand… I will make sure that I am aware of where my hands are at to a customers face.
Then it gets better!!! I had to reach up to block the guy from getting carried away and poking my eye out. Then instead of saying sorry, or my bad, or anything else like that… Instead the waiter gets pissed off about it, and acts like a total jerk. Oh and it gets better!!! When they came out with the shake I ordered, it was warm milk with a small scope of ice cream! Seriously?
It gets better!!! I ask to speak with the manager, because I am thinking there is no point in talking to the waiter that is more interested in being in the back, and is acting like a total jerk at this point. When the manager comes over to our table she goes into full defense mode of her waiter, the staff for making my shake «the right way» because she saw them make it.
I am starting to wonder what they were doing in the back??? By this point I could care less what the manager had to say, or hearing her defend the waiter or the staff in the back… I seriously wonder what they were doing in the back!
Then it gets even better, I told her that I did not want the shake, and it looked like milk with a scope of ice cream which is what it looked like. The whole table saw it, and we were all laughing because I must have upset him from not wanting my eye poked out? She said she would take it off the bill (which we already paid for, so we were not expecting a free meal). Without us realizing it, the waiter double charged my order… I am seriously wondering what was taking up all of his time in the back?
I seriously doubt I will go back to this Outback. There is one off of the 17 that has better servers. Heck, even with my recent business trip to Pittsburgh the Outback over there was 5 stars all around. Don’t waste your time with this Outback if you expect to have good customer service, and a manager that does not try to blow smoke up your backside because her employees are screwing up.

The blooming onion is awesome and the Aussie Fries were pretty damn good too. The beers weren’t too pricey and actually the some of the coldest beers I’ve ever had.
Why only 2 stars? Some of the worst service I’ve had at a steakhouse in my life. The bartender was very rude. She continuously made my buddy and I feel unwelcome despite there hardly being anyone else at the bar. We were hurried with our drink selections and then essentially made fun of for our choices. I enjoy outback and will return, possibly even to this location, but the service I received was poor at best.

Crisp evening air ruffled my jacket as I approached the fine Outback Steakhouse. Having been held hostage by family over the month long college break, any fresh air outside of the family compound is greatly appreciated.
Upon walking in it becomes incredibly obvious that there is a lot of activity going on this New Years Day, and in spite of that am seated fairly quickly with my family of five. The waiter, a fine gentleman with excellent bedside manners, quickly gets our drinks ready and an appetizer ordered.
For an appetizer, my father insists on these bizarre fried onion fingers with a sauce dip. Blind sighted by the sheer rawness of some of those onions, I shed a single tear similar to Denzel Washington’s performance in the film Glory.
After accepting defeat to the raw power of the onions, my food gets in after a moderate waiting period of 15 minutes. I had ordered a medium done Double Burger. Due to my forced celibacy that is winter break, I was really looking forward to biting into a nice delicious burger as I quietly get off to the juicy tomato squirting in my mouth, but upon cracking open the buns I saw I had a single paper thin tomato slice. Obviously turned off, I figure what the hell, I’ll get off later. But as I keep munching on the burger I notice the patties were not really consistently cooked… One was well done and the other was sort of medium, sort of raw in some parts.
At this point, I give up, eat the fries and call it a day. I clearly ordered the wrong things and should have just eaten a steak at a steakhouse. At least the fries were really good.
I also noticed the place is an awkward hot spot for seniors. May just be the holiday but I wouldn’t recommend going out for a drink here from what I saw.