NextCare Urgent Care

Nice friendly people and quick service despite going in right in the middle of flu/​cold season on a Sunday morning. Very personable medical staff and thorough exam. Been coming here for a few years and never disappoints.

i aint coming back in this location. i had better experienced in different urgent care than here. my daughter is suffering from abdominal pain, diarrhea and vomitting and the nurse practitioner (Andrew Fabrizius) coudnt give her anything, i ask him for antibiotic which she had before with the other urgent care we went the last time. He said its a malpractice to do that. Who the hell say that to your own same field. anyways, i walked out in that location without nothing except a brat diet which i had been doing for 4 days. I will call them to get a refund, im not paying that nurse practitioner to talk and let my daughter suffer for abdominal pain… fyi:i took a day off too to bring my daughter in urgent care. and he even said that he is very likeable with other patients. What that has something to do with my daughters health? very conceited

I came here today because I wasn’t sure if I had the flu or walking pnemonia, as both are making the rounds at the call center I work at. I booked an appointment in advance, was seen promptly, and saw Suzanne, who was very friendly and cheerful. She had me take a chest x-​ray as I have a rattling cough, and the results were influenza type b. She wrote me a prescription for tamiflu and was very happy to write me a note to excuse me from work. She explained everything clearly. I would go here again (although I hope I don’t need to!)

I was very pleased with my experience yesterday. I checked in online and the system tells you when to arrive based on how many are in front of you. In addition, you receive an email reminder 30 minutes prior to your arrival. Check in was seamless; a quick ID and insurance card with a one sheet app and we were good to go. I was seen in ten minutes, vitals and quick questionnaire done by support staff and the provider was in to see me lickety split. A very bubbly PA Suzanne diagnosed my condition within moments, prescribed a couple things and I was out the door. However, she was very efficient and informative during that time. One of the prescriptions was very expensive with no generic alternative, but a quick revisit and Suzanne and the staff had me out the door quickly again with a less costly, yet effective alternative scrip. Candidly, if this particular experience is what I can normally expect, then I won’t be going to my doctor much.

I went to the urgent care to follow up make sure my ankle was healing from a sprain that happen the week before. When Dr. Fedelia came in she didn’t even greet me when she walked in she jumped to the conclusion that I wanted a refill on my pain med! I didn’t even take the script to the pharmacy to fill the first one! This Dr was so rude to jump to conclusion that all I wanted was pain medication! Will never go to this place again and would never refer anyone here! Zero stars!!!

Great place to go when you need help on a weekend and don’t want to go to the ER. Fast service and great docs.

I’ve had more bad than good visits here in the past. This time, I had the unfortunate experience of needing to come in on Labor Day.
I get that the providers may be irked that a lot of people come in on holidays, but that is no reason to berate them for coming in on day three of being sick when you feel like you are swallowing glass and you can’t breathe at night because your asthma is kicking in.
This is not my first rodeo, I know what a bacterial infection feels like, I’ve had over a hundred. Don’t be snarky with me, chirping «looks great!» when looking in my ears when they’ve been crackling and feel like the drums are on fire.
When I am not better, i’ll go find a real doctor to diagnose my illness. Thanks for nothing.

After a 1hour wait and a 3 minute visit, the PA (not even a doctor!) misdiagnosed my 11month old daughter. I’m currently sitting in a pediatric ER dealing with my daughters actual illness, as well as the side effects from the administration of the wrong medication.
Stay away, for your own health and safety.

Simply not the cheapest, speediest, or friendliest option available in North Phoenix. Would highly recommend looking elsewhere.

I had an absolutely terrible experience. The PA was condescending and completely ineffective. I have never been treated so poorly by medical ‘professionals’ and I use that term loosely. I told her my symptoms started three days ago and she said since I had waited a week to get treatment, it was hard to tell if it was a cold or bacterial infection. After being told my ears were plugged with wax so she couldn’t see my ear drums, I agreed to have my ears flushed. BIG MISTAKE. HUGE. I have had this done in years past and never had a problem, but this time the tech was digging in my ear until I would flinch from pain. I finally felt like I was going to pass out so I asked to lay back. The tech left the room and I could hear her outside the door complaining to the other workers about me.
The PA came back in to give it a try and once she started digging in my ears I asked her to stop and just forget about cleaning them out. She then could not remember what I was there for and said since she had seen another patient after me, she couldn’t remember why I was there and started guessing at the reason. I had to bring her up to speed with what she had told me regarding prescriptions, etc. I asked that one of the prescriptions be written out and not called in since I was only supposed to use it if things don’t clear up in the next several days. Of course, once I got to the pharmacy that prescription had been called in and already filled.
I can’t believe the utter incompetence and disrespect I experienced today. Unbelievable!

Terrible experiences with employees who seem to not have a clue what is going on. I brought my son to be checked for strep. After waiting in the lobby for 40 minutes we were finally taken to a room where a nurse took vitals and did a throat swab. After waiting an additional 35 minutes firvthevresukt

Ann was the sweetest and genuinely seemed very caring. She took the time for me to explain my symptoms and really listened. I had gone to another urgent care a week before and the dr there didn’t give me adequate time or attention I felt and sent me home with meds that did nothing for me, hence me being back at another urgent care a week later. I also was in an out in under an hour on a Sunday evening. They’re open till 8 on Sundays! And I was only in the waiting room about 5 mins which was the best part!
Only reason I gave 4 stars instead of 5 is because they’re quite expensive. I went without insurance and just for a visit and steroid shot wound up a few hundred dollars out of pocket. Ouch. The urgent care I went to in Beverly Hills the week before was cheaper and they even did a chest x ray and sent me home with 2 actual meds, not just prescriptions.
If I needed urgent care again, Ann is without a doubt who I would want to see.

I was initially impressed by how quick I was seen the 2 times I went in. The doctors were alright, quick and efficient. HOWEVER, 5 months later, I’ve received a bill for «medical supplies» that I did not request. This location gave me gauze and wound packing tape, neither was warranted. The gauze was low quality and I ended up needing to buy higher quality kind that did not stick to the wound. The packing tape was of no use to me, AS I AM NOT A MEDICAL PROFESSIONAL AND CANNOT PACK MY OWN WOUNDS. I was never told there would be a charge for these items that were of no use to me. I will certainly not being going back. I feel scammed being charged $ 20 five months later for a product I could have picked up at the adjacent drug store for $ 6.

My has been sick in bed for 2 days. Her fever hasn’t dropped below 100 despite a regular regiment of medication. She dragged herself out of bed on her sick day — the first sick day she has taken in literally 4 years because she usually pushes through. She couldn’t this time. She went to your facility after checking in online and making an appointment. She sat there for TWO AND A HALF HOURS! She was taken into a room in a reasonable time, but the «doctor» was very inefficient. (i.e.: took strep swab and insisted on waiting for results before taking flu test, left her waiting for more than 15 minutes for strep results, finally gave her flu test and DISAPPEARED for almost an HOUR!) The «doctor» literally told her he forgot she was in there. It turns out what she has is purely viral and they can’t prescribe anything anyway. So a 15 minute drive, 2 ½ hours sitting there, 15 minute drive home plus $ 154 of wasted time, energy and NO sleep due to the incompetence of an under-​staffed facility. That’s a disgrace! I literally can’t form additional words to express my anger, her frustration and how obnoxious it is that she lost 3 hours of time that could have been spent healing and instead running herself down further. Way to prioritize HEALTH!!!

I went here because I ended up feeling really ill on a holiday and nothing else was open. I also didn’t think it warranted a visit to the ER either. Well, a lot of other people had that same idea because the waiting room was full. I expected to wait for a long time, but somehow I was able to get in and out in under 2 hours, which is pretty remarkable, in my opinion. The PA was nice and professional and he had some good advice for me as well. I’ll probably come back here if I ever have a non-​emergency when my primary care office isn’t open.

This place was quick to see me.. Very kind staff. Came in with a broken rib, in pain and they handheld it right away. Great location next to a cvs… Happy happy happy.

I have gone to the NextCare on Northern a number of times and each time I’ve been very happy with the service but this location is NOT pleasant.
First, we walked in the door to be blasted with the heat of the office. It’s 50 degrees outside and 85 inside. If that is not bad enough the African American girl behind the desk was a smoker and you could smell her from the front door. The stench was so strong I had to keep leaving the waiting room because of the cigarette odor. To make things worse, she got up twice during the time I was waiting and went outside to smoke more, so each time she came back in the smell in the room just kept getting worse and worse. The smell traveled all the way down to the waiting rooms after we got in to see the doctor. This made the whole location seem disgusting and dirty.
Second, as I said it was hot, oppressively hot. After that they put myself, my wife and my daughter in a 12 by 12 room and closed the door the heat kept building to the point my daughter started to feel light headed. When I asked them to at least leave the door open, they said it was against hippa laws to leave the door open.
The doctor was fine, but when all got home we all had to take a shower and put our clothes straight into the washing machine. This visit left my family and I completely grossed out. Not the kind of feeling you want from a medical facility.

Seen here twice and I used the WAHOO service each time to cut down on wait time. It worked very well and I was very satisfied with the speed of getting to see a physician.
If you need x-​rays, blood tests, etc, it’s all done here so you don’t need to take doctor’s orders and drive somewhere else to have that taken care of.
I was pleased with the level of care and treatment I got at NextCare and I will be back if the need arises.

I came in with a productive cough with chest pain with headache and nausea. I waited for more than 45 minutes when I kept seeing other patients to came after me get called. Then I asked the front desk how many patients are before me. She replied two more. I was called in to have my vitals check and returned to the waiting room for over one hour. I asked the front desk clerk again after seeing that more patients who came after me were called in. It is possible that other patients may have more ‘urgent’ conditions but I dislike the fact that the clerk did not know when I could be seen after over two hours of waiting. I called another urgen care down the street, Now Care, and they were able to tell me that the wait would be about 45 minutes max. I went to them instead and within 45 minutes I was out of the door with their on-​site medicine in hand.
This place, NextCare, is busy on the weekend. I suggest going to Midwestern Clinic during the week days (I wish they would be open the weekdays), or somewhere else on the weekend, and avoid this urgent care unless you don’t mind the waiting.

the employees were nice but I have never been somewhere where they take X-​rays that are so Half assed that they don’t know if I hav a fracture or not. what kind of diagnosis is ‘u have a possible fracture’ !!!
then, they should hav wrapped my elbow that night but instead called me the next day to come back in for a splint!!! or the girl asked if I had an ace bandage lying around and suggested I could just wrap my arm myself! so I went to the 32^nd and greenway location for my soft cast and the guy there could not believe she told me to wrap it myself