OUCH Urgent Care

I have to change my review. I had a good experience a few months ago but I went again last week because I was feeling horrible. The doctor did an influenza test on me which came out negative but he stated that my signs and symptoms showed influenza and that’s what he will treat me for. He gave me a prescription for Tamiflu (for 5 days) and iBuprofen. On day 4 I was getting more ill and I called them to see if they can send a script for something else to my pharmacy and they stated they couldn’t unless I came in and I wouldn’t be able to until Monday because they are closed Saturday, when I called (they answered because the clinic that’s in the same building was opened). Come the following week, this week, I went to another urgent care because I was feeling more awful & my chest pain was getting unbearable. This urgent care had the option to take x-​rays and it was discovered that I had pneumonia where I had to get treated immediately. I am wondering if my long days of misery could have been avoided should I have been more evaluated and assessed. What a disappointing experience.

Took my son in for yet another ear infection. The girls at the front desk were very friendly and helpful. The doctor was amazing with my son and even educated me more on my son’s chronic ear infections then even his primary care. They even did a follow up call which no urgent care I’ve been to has ever done. I’ve always felt all urgent cares were the same and which ever is closest and open would do. I will definitely be making this my urgent care of choice!