GUESS

Derron is awesome. He helped me picked out a skirt, top, and shorts. He is super friendly and stylish.

the sales manager debbie here is awful. I came to return an item and unpleasantly found out I could not get a cash refund because it was on sale and that they would only issue me a gift card (wtf). When I called the store I bought it from they said they would honor the return and that they would work it out with the glendale branch. The glendale sales manager started getting defensive and condescending and kept stating to me, «its not our policy, we can’t cash out gift cards because its a liability.» Even though they JUST issued me the gift card two minutes ago. It was obvious she had taken a stance and didn’t want to be told otherwise, not that it had anythign to do with a policy. Never returning.

This is one of my favorite places to shop. I like to come here and drool over the watch display cases. A really pretty, petite girl helped me look at nearly a dozen watches before I decided on one. She was super sweet and helpful, and she didn’t get frustrated when I asked to see watch after watch after watch. I have at least a dozen GUESS watches… maybe a few more. She took the Michael Kors watch I was wearing and placed it neatly in a cute heart-​shaped box, and then fit the new GUESS watch to my wrist. I have gotten SO MANY compliments on it. I love it! I don’t live close enough to Glendale to come all the time, but I will definitely make a trip back!

OMG, worst place to shop. Very pushy employees who seem desperate to sell. All I wanted to do was try one outfit, and they brought the whole closet to me in all different colors. I kept saying NO, but they wouldn’t take no for an answer. Oh and there music was way too loud.

Noxious and annoying sales person was rude! As my husband and I stepped in the store, she only greeted him. She only talked to him. He’s not gay. He doesn’t shop here. I AM the customer. I never want to give her any of my sales commission.
I never ever shop with Guess. I went just for return anyways. I bought from online since it was 40% off… I never want to pay a full price here. Guess products are not worth the price. They look stunning online but really crappy in person. I thought I knew but 40% off so I tried but I will never again.
7 – 8 years ago employees were all cute and pretty but now only ugly sick rude faces. quality of the products have gone down so have the workers I assume.

Vanessa, the mod on duty was was very very rude when I was purchasing product at this location. I couldn’t believe how rude she was to me. She didn’t greet anyone or say thank you after I purchased the item. I will NEVER go back here again!!!’
DO NOT GO TO THE GUESS STORE IN THE GLENDALE GALLERIA. WATCH OUT FOR THE LADY IN PINK!

I’m a costumer, but I never found my self please with the costumer service, employees never was helpful, they should check more on they workers, because must be lots costumers love they merchandise and don’t get help, because employees busy on their phones or talking to each other, but I have a great experience with this employee, finally!!! Very slow day, I went to the mall with my friend the goal was to get her at least 3 jeans for her, and for my self nothing, This girls Sonya from Armenia start helping us, and believe or not we lefty with 5 pairs jeans for my friend, 3 pair shoes for me, 1 jeans and a shirt for my boyfriend!!! She was so helpful make me buy. 2 weeks later we went back to purchase some staff for my boyfriend, she was not there, but another her friend was there, and again great costumer service!!! We purchase a lot, finally guess has a good costumer service, you just have to search for the Armenian Girls, LOL, I’m not Armenia, but they were amazing helpful!!!

This store is cool.
Friendly customer service and alot of clothes. Usually, I go there because they have small sizes.
I love their wallpaper in the changing room. That’s amazing how nicely $ 20 wallpapers could look: clean and cozy. It’s not that uncomfortable to try the jeans on in this environment.

Okay, I wasn’t a fan of this store ’cause when I think of Guess, I think of the 90’s…and that to me seems outdated. But recently I bought a sexy cocktail dress from Macy’s and it fit like a glove. I was really amazed at the design and quality, so I went on a crazy obsession hunt for other dresses. Initially I was at the Northridge Fashion Center looking for this particular dress in my size but they didn’t have it. So I called up the Glendale store and lo and behold they had it in my size and put it on hold. Vanessa who took my call was super sweet and also helped with the dressing room.
Now the downside is that their stuff is pretty pricey. it’s easily over $ 100, but wait until their stuff goes on sale. Just note that buying sale item, you can only exchange or get store credit. Other than that, some of the outfits that don’t have GUESS sprawled all over are cute and the quality is awesome. Beats buying a cheapo $ 15 dress at Forever 21, which you know every girl would be wearing at the club!

this store is located inside the trendy glendale galleria, and i must say… these people REALLY do know their fashion?! :)
their products is a bit on the pricey side but well worth it, buy something here and i promise you… you will always come back for more!
Guess has been around since the 80’s, they have gotten a whole lot better through the years (product wise)…still same old guess design but with a 2012 feel.
so come on out and shop at this guess store, or if you prefer the glendale galleria? :P

So I’ve been wanting to buy a bag for sometime now but I was forbidden from my fiancé. Apparently he thinks I am a hoarder of bags… so he made a deal with me. If I got rid or donated some of my bags I could get a new one. Well I did what he asked and for a while he didn’t want to let me buy one, but because we were on vacation he budged :)
This place looks like an other GUESS store, workers greet you and you are off to browse around until another worker ask you for some help. So they had a sign outside advertising additional 40% off sale items. I guess I didn’t read the fine lines because by the time I was at the register my items did not add up to what I was wanting it to be.
So I asked the cashier and she said only selected items. So I was already set on what I wanted to purchase a dress, panel shirt for my fiancé and a bag. I didn’t want to bother with not getting it and then thinking about it all day.
A few days later they had a customer appreciation day which included 40% off sale items. So I decided to call the store before driving 30 minutes to another city to get a price adjustment. I called the store and an employee answered but couldn’t answer my question because they were really busy. So with my luck I had to beg my fiancé to drive 30 minutes to get a price adjustment. When I got there the sales lady didn’t want to do a price adjustment so I told her to just return the items and ring it up again. Which she was totally fine with but I just don’t understand why she couldn’t just do a price adjustment. It could have saved her time but I figure they have their own system to follow.

Went here with my wife while she was looking for a couple of purses. I dread it but was able to grab a seat next to the purses and check out the eye candy while she checked every purse and asked me what I thought. How much?, looks good, okay get it and lets roll. Not so simple. The staff was friendly though. We got greeted as we walked in and one of the saleswomen helped out my wife then gave her some space to look around and checked back in a few minutes to make sure she didn’t need help and offered suggestions etc. To me thats pretty much what you want. I also liked the fact that they never put the full court press on her or me by trying to butter her up by saying oh yeah that purse (the most expensive one) looks perfect on you or throw the guilt trip on me to offer to buy her a purse she only has a slight interest in to look like a big shot.