Glendale Lube Center

After being a loyal customer for the past 20 years, I am very disappointed to find that their approach to rectify my situation was very disturbing. My Mercury Mountaineer was serviced and that means checking and filling the oil, transmission fluid, steering fluids, etc., all the fluids. Except in my car, the transmission can only be checked from underneath the car. The next day or two after my service, my transmission was slipping and jerking. When I took my car to my own mechanic, he told me the transmission was dry! So I asked if there was a bad leak, because I just had it checked and supposedly filled recently and he said that was impossible and he had to fill it with 5 quarts! That means Glendale Lube lied! They did not check my car properly, nor did the fill my fluids as stated in their service list.
When I brought this to the attention of the owner of Glendale Lube, he said he cannot do anything to rectify the situation and he refused to give me any type of solution, no refund, no discount on my next visit, and he said he has never done that for anyone who complained nor will he ever! He can only guarantee that they’ll do a better job next time. So with that being said I can no longer refer anymore of my 300 plus, family and friends to ever come here again. Hope this helps others who they’ve done this to as well.

Little did I know this little oil place was was 2 blocks away from where I have lived for almost 6 years :) It’s an awesome little quick drive up oil change where the Dad owns and sweet daughter greet you. All the staff are friendly, get right to work and change all your fluids in a timely manner. They also have other services if needed. I will never go anywhere else to get my oil changed.

I love this place! They are courteous, clean, quick and most importantly, honest. I’ve been coming here for almost three years and won’t take my vehicle anywhere else for an oil change. The best in town.

Very well deserved 5 stars ! I e known about this place for a while when my roommate hot an oil change here and loved them! So I just need something quick and reasonable I was in and out within 15 minutes they filled and checked all fluids and checked and filled all my tires, so appreciated since this a my first mechanic visit for this car (used 95 Toyota) previous owners took great care of it but let’s face it… It needs some
Work! They checked my battery which I suspected was low… And the mechanic let me know I needed a new one and how soon I needed one. He also let me know I need a transmission flush he didn’t just say «hey you need a transmission flush «he came over showed me the color of the fluid and the color it should be let me know the price and offered me a discount for whenever I needed to come back … He didn’t push me or make me feel bad for not doing It right then and there… He just informed me ! Anyways total cost 34 $ and some change ! Not bad for quick and great service !

Been coming here for years now. Ridiculously knowledgable, decently priced, and so honest that they won’t change filters or rotate tires that don’t need it. They even tipped me off when I needed to replace my tires. The best around.

The best oil change place I ever gone to. Very friendly people, super helpful and inexpensive. I love most about this please is that they are taking care of costumer and honest to what is necessary to be replace or fix and what is not.

The nicest. The most efficient. The most reliably un-​hustly and non-​pushy oil change I have ever gotten. They clearly respect their customers, understand the value of good service, and have been doing it well for a long time.

Fast and efficient service. Team members were very friendly and advised regarding the condition of my car. Were not pushy at all. Thank you Glendale Lube Center. Will be coming back for my next oil change!

Just Purchased a 2003 BMW 325I and needed to find an honest place to change oil and spot check belts and fluids… Excellent Customer Service, They checked all Fluids, Changed Oil with Synthedic, Advised me my Belts needed changing… Also told me my Rear Tires were wearing out from inside… When I took to have tires changed, I was running on Metal Treads… May have saved from a blowout.
Thanks

I’ve now been to Glendale Lube Center twice and both times I’ve had the same experience. They are friendly, quick, and well priced. I highly recommend them to anyone who needs an oil change.

Amazing and efficient service! The mechanic even noticed my radiator cap needed replacing and was kind enough to mention it to me. I’ll definitely be coming back to this location for an oil change in the future.

I had a good experience here
I had a coupon for $ 25 n they honored it
It frlt like i was again in Honda of Pasadena of which upsell Queen Connie was tgere
But they are quick n yes knowledgeable
The upsell came when i was offered a brake job for $ 577 i think of which i really dont need because i just did my brakes a year ago in Honda of Pasadena
So to make sure that i really need brakes i went to the MOST HONEST MECHANIC
MR CHALARD IN VICTORY BLVD BURBANK CA and ask him to check he said Nope u do t need it maybe another year or so He knows my Honda odyssey very well
He checks it whenever we go on a trip
So please check first if they suggest something major get a second opinion maybe they think like Connie the queen of Upsell in Honda of Pasadena
Trust is what they didnt earn from me becoz i felt it right away when they told me about the brakes
Lesson learned GET A SECOND OPINION FROM AN HONEST MECHANIC U KNOW
TRUST UR GUT FEELING ITS USUALLY RIGHT
God bless to all!!!

I Have been going here for years now. I use to take my beat up Dodge here and now I have a brand new 2015 and I will continue to go here. This place exceeds in customer service! As a female I have never received awesome service when going to service my car, until I came here. Thank you Glendale Lube center! You are awesome! Awesome Service, quick service, and great prices. BTW I wish I would have known about the free shirt! I was just there last week. :/

This is completely ludicrous! How dare you question MY integrity!
1. Flawed system: why not ask me instead of claiming this is a false review? Everyone, please see photo of my invoice after I visited this establishment. Also see the invoice from Honda to fix the problem Glendale Lube Center caused my car. As you can see, my 2015 Honda Fit was serviced even though their system does not retain such information. How competent is your system?
2. Misinformed employees: apparently you Jasmin or the guy who serviced my car is spewing incorrect information. My service guy specifically told me there was something extra that would take more time than most cars. I asked him what that meant for me. He told me to be mindful for my future oil changes.
3. Your establishment completely lost every ounce of respect I had. I will continue to make sure my friends and family know how unprofessional and inaccurate your services are. I’m constantly driving across L.a. and when in Glendale I Unilocaled this place. Unilocal brought me in but I stand by Glendale Lube Center not knowing how to deal with newer models. As the customer, I should have not have my integrity questioned. Based on their reply, I would never trust them and their customer service.

Totally love this guys.
Fast service!
Great prices!
& quality work!
They will check everything on your car & top out everything as needed)
& they work really clean.

9÷5÷15:
I just had an outstanding experience at Glendale Lube Center. Specifically, in my interactions with Vee and William.
Based on my experience, I feel as though Glendale Lube Center puts their customers first. I felt that they dealt with me honestly and saved me money. Based on my experience today (detailed below), I plan to return.
–
I mainly dealt with William. Long story short, my car needs a new battery. William identified that the battery was changed a little over a year ago, and was probably still under warranty. GLC doesn’t carry the battery my car has (Interstate), so he recommended another place nearby that does. Though I initially asked if he would change the battery, he didn’t want me to spend money I didn’t need to spend if I could just get it replaced under warranty. How cool is that?
So, went to the place William recommended. They had Interstate batteries, but not my battery. Went back to Glendale Lube Center to pay the guys to just replace it (they had helped me out earlier, and I didn’t mind spending the money just to have the problem solved).
They really didn’t want me to spend any money that I didn’t need to spend! Vee came over and talked with me about the issue. He recommended I call Interstate directly and get their assistance in replacing the battery (won’t go into all the details of this for the sake of brevity; but Vee’s advice was helpful). Vee specifically stated that he didn’t want me to spend money that I didn’t need to spend.
Since I was there, I asked Wiliam if he could top off the fluids in my car (which were low) and check the tire pressure. I offered to pay him, he refused payment. Topped off the fluids and refilled my tires for free.
Needless to say, these guys earned my business. I didn’t pay them a cent today, but I’ll be more than happy to return to them for my next oil change or maintenance need. They seem honest, and I appreciated their communication and effort to save me money.
Update to my previous review, 9÷19÷15:
I returned to Glendale Lube Center after having had a very positive experience there a few weeks ago. Recalling that experience, I decided to bring my car back in when it was time for an oil change.
It may sound silly to be so enthusiastic about an oil change, but I’m grateful I came back here. The workers remembered me and even thanked me for my previous Unilocal review. I talked with the owner who said that his business is about helping people.
GLC seems to live up to their vision of helping people. The mechanics and workers at GLC seem to share that vision, and I hope it stays that way.
I left feeling well taken care of. The world would be a better place if there were more businesses like Glendale Lube Center.
A couple other things to point out:
–I showed up around 1pm on a Saturday. They penciled me in for an oil change (I didn’t have an appointment), and I was in and out within 30 mins.
–Check out their hours of operation! What auto shop has hours like that, including hours on Sunday? Very amenable to a person with a busy schedule, though I hope the folks at the shop get some time off every now and then! :)

I got car battery replacement here. The staff whose name is Jasmine was extremely nice and sweet. When I called and asked many question about my battery, she answered patiently. The staff whose name is Chad is also brilliantly nice guy. He checked my engine ramp was on because of dead battery, he found no problem, he let the ramp off. Here is the best place with any car problems in Glendale. I’ll definitely come back here. Also, I got free T shirt by checking in on Unilocal;)

This is where I come to get my oil changed. Period. Why? They are quick, cheap, and most importantly, professional.
The service is top notch. The car mechanic changes the oil fast to get you in and out of there quickly. They also inspect things around your car and let you know what needs to be fixed/​replaced. They recommend things without being too pushy, which is amazing. For example: I went in to get my oil changed today and the mechanic pointed out that my front tires were balding and that I should get them replaced soon. They don’t sell tires, so he wasn’t trying to make a sale. He was simply trying to help me out.
They do basic maintenance like replacing timing belts and air filters. I’ve shopped around and their service prices are pretty cheap. Don’t be fooled by the low prices, they do quality work.
If you mention Unilocal,they give you a small discount. My oil change for my 2001 Honda Civic was just under $ 30!

Being new to Glendale, I turned to Unilocal for help finding a new location to service my car. I’m glad I found this Place! The service was quick, I was in and out in less than 15 mins, much faster than the other guys across the street. The guys are very friendly and recommend services that you need to address (without pushing you to do it right then and there). Highly recommend this place to anyone.
My oil change came out to $ 34, with tires checked, fluids topped off, the whole nine. That’s pretty standard with most oil change services offered by many, but it’s the customer service and experience that did it for me.

This shop has been my go to place since moving to Glendale. My car is getting up there in the miles, but being a relatively young car owner means I don’t quite have the knowledge to maintain it well.
Any time I ask a question about my car or what the mechanics as doing, I receive a genuine educational response without hesitation. The mechanics always seem willing to impart knowledge about how to maintain my vehicle and are always cheery when doing so. Jasmin is always delight to speak to and the mechanics, Rico and William, are always a pleasure.
The prices are always good (especially during specials), the service is always fast, the itemized invoice is extremely useful, and I’ve never felt like the mechanics were trying to up sell.
I also got a free shirt and Unilocal discount! Wooo!