Midas

I was having trouble with my air conditioner. It would work intermittantly and got to the point where it stopped working alltogether. I starting calling shops to ask about availability and only one said they could get my car in according to my schedule but also said they could offer me a courtesy drive home and pickup. This shop was Midas. Very nice staff and personable. Their diagnostic of the system took longer than planned and I had to bring the car back to finish the repair when my schedule allowed. However, they were able to provide the courtesy ride home and pickup AGAIN and repair the air conditioner for far less $$ than I was expecting. I would definitely recommend this shop.

This location deserves a CURRENT comment. Tom and Dave are the VERY BEST at customer service! My husband and I have been coming to this location for over sixteen years. They respect me as a woman and I can trust them with their recommended work on my car. Everyone I’ve dealt with is friendly. I have never been disappointed with the service I have been given here.

I noticed the braking performance on my car becoming weaker and weaker, and was lured in by a $ 90 per axle pad/​shoe coupon on their website. After inspecting the car they said only the rear brake shoes and drums needed replacement but that the drums would raise the cost to $ 240. a big difference than $ 90 but if that’s what was needed, I was fine with that. However, after they replaced the parts the braking performance only barely increased and still continued to weaken shortly afterwards, implying a possible issue with the brake lines or brake fluid. It’s too bad the mechanics here couldn’t diagnose that!

Great customer service. Tom and Carlos always takes great care of everyone… They and the mechanics always take the extra time to completely explain what the issues are and give several suggestions when applicable.

Left my wallet at home, and noticed my tire pressure was very low. Stopped in here and asked if there was anyway they could fill my tires for me. I was shocked at how nice they were when I was promptly told «absolutely».
I told them I live a couple miles down but I could come back and give them money, in fact I insisted I pay, but they refused the notion entirely, filled my tires and wished me a good day. Wow still good people in the world. Thank you!

I loved this place. The guys were very sweet and worked me in even though they were very busy. They worked quickly and efficiently :) they even took the time to print out pictures and descriptions of the parts they said needed to be fixed along with a price list in case I decided to go back to them. All in all I was very impressed with my first experience here and will probably be back for my next oil change. Ill definitely recommend them to people in the area!

They have always been honest with me, we have been using them for 2 years now (I have stopped going for 2^nd opinions:)they even give me the heads up about upcoming specials… I would recommend them:)

First of all, I would like to respond to those negative comments.
LMFAO! its so funny that people blame their misfortune on the mechanics. Sarah– when they were doing your oil change, they have no business going and checking your brake pads! UNLESS you ask them to, in which case they will. It is not their fault that you don’t know when to change your brakes. Plus you got way over charged at the other place where you got your brakes fixed, midas wouldve done em for $ 120 and not $ 240 which you paid. Also the person with the slashed tire?, if in fact they did slash your tire, your husband would not make it home let alone drive for a few days.
Now for my review, I love this place
They are really friendly and they are not pushy. I change my oil there all the time and have no problems. They always check the tire pressure, all fluids, refill my window fluid and check my battery. When there is something that needs to be replaced like an air filter, they always bring it to you so you can see that in fact it is dirty.
When I got my new car in 2010 and had some scratches on it, they were the first ones to notice and offer tips, they weren’t trying to push me into letting them fix it. The manager simply told me a simple solution for it .
I had my brakes done there on my civic and they did a great job, also good job on getting me new tires for a great price.
I’m a girl but i know a lot about cars and they know that. I would highly recommend this place, great people with awesome personalities work there!

Stay away! This is the most dishonest auto shop that I have ever encountered! To sum up this place — I’d say that they love to ignore the actual problem with your car and proceed to find and repair something not yet broken. They have pushed repairs on me that i KNOW I never needed, and they have even gone as far as acting like my car would explode if I didn’t get two separate repairs before leaving their shop. Oh, what a dramatic performance it was, too! I didn’t know shitty mechanics had such a flair for acting.
But, I digress. Initially, they come off as honest people, but I know cars, and I’m embarrassed at how much money they’ve gotten from me. Do yourself a favor and find a better shop that you can actually trust.

I am so LIVID with this place! Carlos, the manager, if you are reading this do yourself a favor and stop because as soon as I get my car back from the other shop, I’m coming to your store to tell you exactly what I think about you and your piece of trash shop straight to your face.
As a woman I’m very cautious about where I bring my car. I used to take my 2005 Scion xA to the Scion dealership where the car was originally purchased but found that I was lied to and these people were trying to scare me into hundreds of dollars worth of service.
My mom has taken her car to this Midas a couple of times and said they give great, honest service. I decided to take it here for my oil change, which was much needed since I had been procrastinating taking it in before the service light came on. Oops! My car had been making a rumbling noise in the engine, but I attributed it to the needing an oil change and the cold. I did not mention the noise to the technician or to the manager at the time of the visit because I wanted to see if they found anything during inspection.
Carlos, the manager, suggested the$ 49 oil change for cars over 100,000 miles (which I had JUST gone over) and offered it for $ 39. I went ahead with it. After inspection, I was told everything was fine but I had just a few small problems, like corrosion around my battery and two bulbs which needed replacing. I was told if I did both of the bulbs he would give me the license plate bulb for free. So I thought oh, what the heck, go ahead. Doing this service here would be cheaper than doing it with the jerks at Scion anyways. Total cost of parts and labor was $ 86.44
After pulling out of the shop my car felt great. I didn’t have the humming noise, I didn’t notice any problems, and I had a lot of good faith in this place.
HOWEVER
The other night I noticed while braking that towards the end of my stop I heard this weird noise and felt something strange in the pedal. That was funny, I had my inspection done about a week ago and everything was fine according to my sheet. I disregarded it as part of this extreme cold we’ve had, maybe I had ice in them. The next night my brake light came on for a brief moment. Again last night it came on on my way to Des Plaines, but during my ride home it was off. I still heard this weird noise.
I decided to take my car over to Countryside Auto Parts on Bloomingdale and North Ave. for a second opinion since my mom did some work related stuff with the manager and said they really seemed like an honest, new, family owned parts store.
This is where I really get angry.
Chuck, one of the service guys asked me to come out to the floor to take a look at what he found. I was mortified when I saw my rotor was smooth up until about a half an inch around the rim. My brake pad? There was no brake pad. When Chuck asked when I had my last inspection was, his eyebrows met his hairline when I told him about a week. His eyebrows went even higher when I told him I was told there was nothing wrong with my brakes.
He said that at the very least I should have been told my front brakes were down to 10% and that if I wanted to salvage the rotors (and save some money) I should have them replaced as soon as possible.
It angers me that I had all this miscellaneous BS done to my car and paid more than I should have instead of putting my money towards something as essential as brakes. What makes me totally furious is the possibility that this guy who did my inspection didn’t really look at my brakes at all. And what makes smoke come out of my ears is the possibility that the mechanic and shop owner KNEW about the brakes and didn’t say anything to me, and lied to me, because they thought I would come back in there with this problem and that they would make some big money on four new brake pads and rotors.
How ever they managed to royally mess up, it isn’t right and it is costing me money. The shop I’m going to now is nice enough to take the price down for me and is only charging me $ 240 for everything (parts, labor, time). It is inexcusable to not notify someone of their brakes being that low, to lie and say the brakes were in the green, and give me a false sense of security.
I’m going to blast the heck out of you and your shop, Carlos! I’ll be going to corporate, every review outlet, Facebook, and then come down to your shop with the pictures of my shredded rotors and brake pads that even a 3 year old could distinguish as being low. And if your shop doesn’t get put out of business I hope this blows the lid so far off your lousy mechanics and scheming service so you never lie to another woman about the condition of her car again in fear she’ll be as, if not more, vocal as I am.
P. S. The plant in your lobby is moldy. Hope no one calls for a quality inspection for your dump of a shop.

Not sure what is up with the bad reviews here, but these guys do all the work on both of my vehicles. And only because I trust them. After several years of dealing with them, and over that period having different car «situations» come up, I have learned they know what they are doing and won’t sell me something I don’t need. Prices are very, very fair, and I would recommend them to anybody.

Just had my 2^nd bad experience here. Do yourself a favor and find another place to take your car.
1 — About 6 months ago I brought my car in for oil change and tire rotation as well as a few other things. Get my car back and as I’m driving the next day I hear that my radio is static. Climb up to see that my antenna is missing. I call the Midas and mention that I had an antenna when I dropped it off and they try to tell me it wasn’t their fault and it likely got swiped after I picked it up. After me arguing for some time that this happened while the car was in their possession, they finally said they would cover the $ 8 antenna but are not «admitting fault.»
2 — My husband brings his car for oil change and tire rotation yesterday. Drives straight home and stays there. We wake up this morning to a flat tire which is caused by about a 1″ slice on the OUTSIDE of the tire. Not like we ran anything over. We call Midas and they said of course that there is nothing they did that would of caused it. Add on to that, my husbands tail light is out yet Midas is supposed to do a full inspection to include checking your lights. Coincidence that a tail light goes out in less than 12 hours and his tire has a gash in it that would not be caused by running something over? I think not.
Do yourself a favor, don’t go here.

Had a bad experience here. They tried to oversell and tell me that I needed things I did not need. When I asked questions about the estimate of «necessary» services to get my car into a healthy state, I found that the person talking to me was stumbling over his statements and changing the subject. I’m no expert, so I got a second opinion, which in turn, saved me about $ 850 dollars. I hate giving bad reviews, but when I do, it’s based on instances where it was well deserved. I don’t like being misled, but I was.